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Remote Call Center Jobs in San Rafael, CA (NOW HIRING)

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Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands -- immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing ...

... remote Title: Enterprise Solutions Engineer Experience Level: Individual Contributor Function: Pre-Sales | Solutions Engineering | Voice AI | Call Center Automation Core Product: Bland AI ...

Radiologist - Remote - 850K!

San Francisco, CA · On-site +1

$750K - $850K/yr

Largest radiology center in Guam for last 20 years and reads all imaging for the 2 civilian ... No Call & No Weekends * 70-80 studies per day * Purely Diagnostic position. Roughly 1/4 each of XR ...

ABOUT RETELL AI Retell AI is using first principles to reimagine the call center with cutting-edge ... Fully Remote (can work anywhere in the world) * Engagement Type: Independent Contractor (1099)

ABOUT RETELL AI Retell AI is using first-principles thinking to reimagine the call center with ... While the role is primarily based in our Redwood City office, we're open to remote candidates with ...

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Remote Call Center information

See San Rafael, CA salary details

$12

$19

$27

How much do remote call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote call center in San Rafael, CA is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.44 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are the most commonly searched types of Call Center jobs in San Rafael, CA? The most popular types of Call Center jobs in San Rafael, CA are:
What job categories do people searching Remote Call Center jobs in San Rafael, CA look for? The top searched job categories for Remote Call Center jobs in San Rafael, CA are:
What cities near San Rafael, CA are hiring for Remote Call Center jobs? Cities near San Rafael, CA with the most Remote Call Center job openings:
Infographic showing various Remote Call Center job openings in San Rafael, CA as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,531 per year, or $20 per hour.

Call Center Manager - Remote

Netic

San Francisco, CA • Remote

$20 - $26/hr

Full-time

Posted 18 days ago

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Job description

We are Hiring!!
Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands — immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing, electrical) and ServiceTitan know-how who loves coaching people and driving results. This role is for someone who can:

  • Lead, coach, and develop a remote team of booking reps/CSRs
  • Own staffing, scheduling, and daily coverage
  • Drive KPIs: booking rate, containment, and QA scores
  • Run the QA loop and handle escalations

Requirements:

  • Deep home services experience — HVAC, plumbing & electrical (required)
  • ServiceTitan experience (required)
  • 3+ years call center experience, with 1–2+ years managing
  • Proven leadership, coaching, and mentoring skills
  • Strong English communication
  • Experience managing remote/offshore teams
  • Full-time, aligned with ET hours

Bonus if you've worked with multi-location brands, AI voice agents, or memberships/warranties.

If you're a strong leader who knows home services inside and out and can get up to speed fast, we'd love to hear from you. Apply now!