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Weekend Call Center Jobs in Hamilton, ON (NOW HIRING)

Driven Brands, Inc.

Customer Support Rep

Hamilton, ON

CA$19.35/hr

Minimum 2 years of call centre experience * Bilingualism English/Spanish and/or French is an asset not required * Strong communication skills (reading, writing, speaking, listening) * Sales ...

Aspire Lifestyles

Be Seen First

Remote Travel Customer Service Representative

Ottawa, ON · Remote

CA$20 - CA$22/hr

... Call center or high-volume service experience preferred · Hospitality, travel, tourism, airline ... weekends, and holidays · Have a private work-from-home environment with reliable hardwired ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Hamilton, ON

Weekend Call Center information

See Hamilton, ON salary details

$9

$21

$63

How much do weekend call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for weekend call center in Hamilton, ON is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $11.69 and $16.59 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Hamilton, ON?

The most popular types of Call Center jobs in Hamilton, ON are:

What are popular job titles related to Weekend Call Center jobs in Hamilton, ON?

For Weekend Call Center jobs in Hamilton, ON, the most frequently searched job titles are:

What job categories do people searching Weekend Call Center jobs in Hamilton, ON look for?

The top searched job categories for Weekend Call Center jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Weekend Call Center jobs?

Cities near Hamilton, ON with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Hamilton, ON as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $44,001 per year, or $21.2 per hour.

Carrier Capacity Representative

Dynamic Connections

Burlington, ON

CA$60K - CA$70K/yr

Full-time

Re-posted 17 days ago

Job description

Who are we?

Dynamic Connections is a leading North American third-party logistics company that provides integrated solutions for our customers. Dynamic Connection creates, sells and executes intelligent logistics solutions that provide peace of mind and seamless movement of our customer's products. Our consistent service and communication make us an extension of our customers, and provides them with a seamless, stress-free transportation experience. 

At Dynamic Connections, we treat our employees like we treat our customers - with honesty, integrity, and respect. We enjoy working together and making sure every day counts. We love doing team building activities like painting nights, axe throwing, intramural sports, potlucks and more. We have a positive, transparent, and entrepreneurial culture. Your success is our success. 

Who We're Looking For:

We tackle complex logistics challenges while trying to simplify the lives of our customers. 

We are seeking a Carrier Capacity Representative to join our reefer division. In this role, you will be responsible for building and maintaining strong carrier relationships while supporting the sales and operations teams. This role requires a proactive, driven individual who thrives in a fast-paced environment and takes pride in delivering solutions, building lasting partnerships, and contributing to the long-term success of our team. 

Transportation is a fast-paced environment; things change quickly in our world, so we look for individuals who thrive on customer success and love an opportunity to tackle problem solving...head-on! 

 
To Be Successful in This Role, You Have:

  • The drive to actively source, negotiate, and grow carrier partnerships that support business growth and align with company financial targets. 

  • A customer-first mindset-working hand-in-hand with sales and operations to deliver best-in-class service. 

  • A proven ability to build and maintain strong relationships with carrier dispatchers and internal teams. 

  • Accuracy and efficiency in dispatching loads, completing administrative duties, and updating tools like our transportation management system in a timely manner. 

  • Strong problem-solving skills to proactively identify potential issues, create solutions, and escalate when necessary. 

  • Excellent communication skills, both written and verbal, with the confidence to negotiate rates and influence outcomes. 

  • A results-oriented approach, demonstrated through meeting daily targets for quotes, pre-calls, and tenders, as well as driving year-over-year carrier growth. 

  • Self-motivation and accountability-your job isn't done until the job is done. 

  • A relentless desire to win, go above and beyond, and inspire your team through commitment and perseverance. 

 
What you will do, day to day: 
 

1. Strategic Sourcing & Lane Development 

  1. Capacity Procurement: Proactively identify and qualify asset-based carriers to service recurring lanes and project freight. 

  1. The "Buy" Strategy: Execute purchasing strategies that improve margin consistency. You aren't just covering loads; you are buying capacity at the right price point to ensure long-term profitability. 

 2. Negotiation & Pricing Support 

  1. Rate Negotiation: Negotiate standing orders and dedicated pricing with carriers, moving relationships from transactional spot-rates to contract rates. 

  1. Benchmarking: Monitor market indices (DAT, FreightWaves, etc.) to ensure our procurement costs remain competitive. 

 3. Operational Excellence (For Sourced Lanes) 

  1. Carrier Accountability: Ensure carriers you onboard adhere to service requirements for the specific lanes they service (tracking, equipment quality, on-time performance). 

  1. CRM / TMS Management: Maintain impeccable records in our TMS (Revenova), ensuring carrier profiles, lane preferences, and rate history are accurate and actionable for the broader team. 

  1. Troubleshooting: Act as the primary escalation point for the strategic carriers you manage, solving high-level issues that threaten the relationship. 

$60,000 - $70,000 a year
Our pledge to you and what we offer: 

  • We offer a competitive benefits package; you will receive a company paid laptop computer and an iPhone along with a company paid phone plan. 

  • We believe deeply in your success. We offer professional development courses and the opportunity to develop your career with Dynamic Connections. We are committed to your professional growth and strive to promote from within. 

  • We are backed by a private equity firm, Shore Capital; this offers deep stability and support. We regularly access training, knowledge sharing and resources to ensure you are operating at the peak of your game. Shore provides training and development as well as regular events. 

  • Our culture is a vibrant one; we host regular team building events, have monthly team lunches and believe in rewarding and incentivising our team fully for their ongoing commitment.  We honour our team through prizes, perks and regular raffles and events. You can check out our blog for our latest team events and to learn more about our team here: http://www.dynamicconnections.com/blog/ 

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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