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Weekend Call Center Jobs in Frederick, MD (NOW HIRING)

HealthWorks

Call Center

Leesburg, VA · On-site

$19/hr

Call Center We are an equal employment opportunity employer. All qualified applicants will receive ... Work Life Balance - NO WEEKENDS!! Competitive Salary and Benefits package includes a 401K ...

NVR

Call Center Representative

Thurmont, MD · On-site

$47K - $57K/yr

Call Center Representative Job Category Administration Market Location MD - Thurmont Manufacturing Location MD - Thurmont Apply Now ( As a Customer Service Representative, you are responsible for ...

Serco

Call Center Rep - Temporary

Kearneysville, WV · On-site

$16 - $20/hr

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and provide appropriate customer service support in accordance with defined PBGC and Serco guidelines.

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Frederick, MD

Weekend Call Center information

See Frederick, MD salary details

$10

$17

$24

How much do weekend call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for weekend call center in Frederick, MD is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.13 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Frederick, MD? The most popular types of Call Center jobs in Frederick, MD are:
What are popular job titles related to Weekend Call Center jobs in Frederick, MD? For Weekend Call Center jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Weekend Call Center jobs in Frederick, MD look for? The top searched job categories for Weekend Call Center jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Weekend Call Center jobs? Cities near Frederick, MD with the most Weekend Call Center job openings:
Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Frederick, MD as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,043 per year, or $17.8 per hour.

Call Center

HealthWorks

Leesburg, VA • On-site

$19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Call Center

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

HealthWorks for Northern Virginia is a non-profit Federally Qualified Health Center (FQHC) serving the medically underserved and uninsured populations of Northern Virginia. We provide quality medical, dental, and behavioral health care to all ages who might not otherwise be able to afford it. For more information about who we are and what we do, please visit www.hwnova.org.

Work Life Balance - NO WEEKENDS!! Competitive Salary and Benefits package includes a 401K Retirement Plan, Medical, Dental, Vision, Group Life, STD, LTD; Paid Time Off and 10 Paid Holidays. HealthWorks is a mandatory flu vaccine organization.

Pay - $19/h

Description of Duties

Answer and address incoming calls. Schedule appointments for all centers and departments (excluding Dental) based on provider availability. Verifies and updates patient demographic information and advises the patient regarding any requirements of the visit. Reviews where registrations forms and other documents can be accessed prior to patient arriving in the office. Assist patient in determining eligibility for Sliding Fee Scale Discount Program. Advise patients of discount and payment options and schedules patient to meet with Registration Assistance Coordinator to determine slide qualification. Initiates patient visits on eClinicalWorks and creates the patient superbill. Monitors patient flow through the clinic-from the waiting room, to the clinical staff and completion of visit. Works with nursing staff regarding late arrivals, no-shows and cancellations in order to optimize provider time. Functions as a Front Desk Specialist when needed. Be proactive in addressing patient needs and trouble shooting patient concerns. Strive to make each consumer satisfied with the clinic services. Assists clinical and administrative staff in evaluating patient services, such as patient satisfaction questionnaires and other evaluation tools. Treats all patients in a culturally competent and sensitive manner and demonstrates care and compassion at all times towards all. Provides interpretation services as needed or requested. Other duties as assigned or are in the best interest in the care and safety of the patient.

Position Requirements - Qualifications/Requirements

High School Diploma or GED required. Fluency in Spanish required. Recent work experience in a health care setting required. Must have a positive history of work attendance and punctuality. Proficient computer skills and exemplary customer service skills required. Fluency in Spanish required. Medical appointment scheduling, knowledge of medical terminology and experience with Electronic Health Record preferred. All staff is expected to function within a collaborative team practice model, supporting the efforts of the other employees. Cultural competence and experience required.

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