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Weekend Call Center Jobs in Flushing, MI (NOW HIRING)

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Weekend Call Center information

See Flushing, MI salary details

$9

$15

$21

How much do weekend call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for weekend call center in Flushing, MI is $15.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.49 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Flushing, MI?

The most popular types of Call Center jobs in Flushing, MI are:

What job categories do people searching Weekend Call Center jobs in Flushing, MI look for?

The top searched job categories for Weekend Call Center jobs in Flushing, MI are:

What cities near Flushing, MI are hiring for Weekend Call Center jobs?

Cities near Flushing, MI with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Flushing, MI as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,927 per year, or $15.3 per hour.

ADO Field Trainer/Customer Service Representative

Michigan Farm Bureau

Grand Blanc, MI • On-site

$13.25 - $17/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 17 days ago

Job description

ADO Field Trainer/Customer Service Representative
To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents.
Assist customers and potential customers with questions regarding billing, insurance coverages, and member benefits.
Face-to-face interaction with ADO Field Customer Service Representatives, Agent Staff, Agents, Managing Partners, and insureds.
Receive, process, and verify insurance and membership transactions.
Take ownership of complaints and inquiries and proactively follow through to resolution.
Accept and apply payments from customers, make bank deposits and handle all monies according to money handling procedures.
Maintain cash drawer by counting cash and keeping a daily log.
Gather and prepare quotes and information for all lines of business.
Support new agents and field staff as they learn to use Farm Bureau Insurance and FB Partner Group products and procedures, as well as Farm Bureau membership.
Required
Associate`s degree required or equivalent experience may be considered.
Experience with Microsoft Outlook, Word, Excel and PowerPoint required.
Active P/C license required or must be successfully obtained within 90 days of employment.
Willingness to pursue continuing job-related training and education required.
Preferred
Bachelor's degree preferred with focus on business administration, FBCISR, AINS, CIC, management, insurance or finance or equivalent experience may be considered.
Minimum one year of experience in insurance processing preferred.
Two-years professional office experience and customer service preferred.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
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