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Weekend Call Center Jobs in Cleveland, TN (NOW HIRING)

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Weekend Call Center information

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How much do weekend call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for weekend call center in Cleveland, TN is $14.99, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.11 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Cleveland, TN?

The most popular types of Call Center jobs in Cleveland, TN are:

What are popular job titles related to Weekend Call Center jobs in Cleveland, TN?

For Weekend Call Center jobs in Cleveland, TN, the most frequently searched job titles are:

What job categories do people searching Weekend Call Center jobs in Cleveland, TN look for?

The top searched job categories for Weekend Call Center jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Weekend Call Center jobs?

Cities near Cleveland, TN with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Cleveland, TN as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 23% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,172 per year, or $15 per hour.

Sirius XM -Call Center Sales(2nd shift)

Ecco Group

Chattanooga, TN • Remote

$11/hr

Full-time

Posted 25 days ago

Job description

ECCO Group USA is looking for call center sales agents! 


The role:

You will be calling customers who previously were signed up for the Sirius XM radio in their vehicle, whose free trial recently expired and offering them a promotional rate to continue their services. This is a call center sales position and we are looking for people with call center sales experience that can demonstrate the importance of this program and who are not afraid to rebuttal.


The Details:

  • Full time training 9-5p - Eastern Time zone
  • Shift Options: 1p-9p or  2p-10p 
  • Off days are Thursday &  Sunday 
  • 1 Week of Training
  • 1-2 weeks of nesting
  • Pay is $11/hr. PLUS commission(NON-NEGOTIABLE)


YOU MUST MEET ALL OF THESE REQUIREMENTS TO BE CONSIDERED:

  • Computer with Windows 11 OR higher-50 download/10 upload speed
  • NO CHROMEBOOKS, WINBOOKS OR MACS ALLOWED!
  • High Speed Internet is required.
  • 128GB of storage and 20GB of Free Space on computer
  • 8gb of Ram installed on computer.
  • Ethernet Cord-Must be hardwired into Router.
  • Not able to work on WIFI
  • USB Headset with volume Control, mute button, and microphone
  • A webcam is required.
  • 100% attendance is required(no missed time in first 2 weeks)
  • Background check may be required



Perks:

  • $400 SIGN ON BONUS (must work 37.5 hours/week to receive. $100 paid after 2nd week, then, $100 each week for following 3 weeks) **
  • Weekly pay via direct deposit or pay-card
  • Remote work
  • Commission on sales
  • Free SiriusXM
  • Daily, Week, and Quarterly Recognition
  • Daily Contest Payouts



We want you if you have/are:

  • Goal-oriented with a healthy competitive spirit
  • Strong attention to detail, dependability, and follow-through
  • Working knowledge of Windows-based software
  • Flexibility to adapt to changes in a growing organization
  • Self-motivated, positive attitude, and a love for hard work
  • Previous sales experience, a plus


Ecco Group is an Equal Employment Opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, veteran status, or any other status protected under local, state or federal laws.