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Weekend Call Center Jobs in Addison, TX (NOW HIRING)

Addison Group

Bilingual Call Center Manager

Bedford, TX

$75K - $90K/yr

Occasional weekend on-call support as needed. Benefits: This position is eligible for medical ... The Call Center Manager will oversee the day-to-day operations of an inbound contact center while ...

Addison Group

Bilingual Call Center Manager

Bedford, TX · On-site

$75K - $90K/yr

Occasional weekend on-call support as needed. Benefits: This position is eligible for medical ... The Call Center Manager will oversee the day-to-day operations of an inbound contact center while ...

MCI Careers

Call Center Representative

Dallas, TX

$7.25 - $14/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

Addison Group

Bilingual Call Center Manager

Bedford, TX · On-site

$75K - $90K/yr

Occasional weekend on-call support as needed. Benefits: This position is eligible for medical ... The Call Center Manager will oversee the day-to-day operations of an inbound contact center while ...

Apptad Inc

Call center agents

Dallas, TX · On-site

$14.75 - $19.50/hr

Call Center Agent Location: Onsite - Dallas, TX Pay Rate: $16 w2 all inclusive Mon- Fri - 8 -5 PM CST Work Environment & Schedule This is a 100% onsite role in Dallas, TX. Professional office ...

Bestway Rental, Inc.

Call Center Supervisor

Richardson, TX · On-site

$18 - $20/hr

Summary / Objective The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers and ...

bestway

Call Center Supervisor

Richardson, TX

$18 - $20/hr

Summary / Objective The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers and ...

bestway

Call Center Supervisor

Richardson, TX

$18 - $20/hr

Summary / Objective The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers and ...

MCI Careers

Call Center Representative

Dallas, TX

$13.10 - $17.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must ...

MCI Careers

Call Center Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must ...

MCI Careers

Call Center Representative

Dallas, TX

$15.75 - $19.75/hr

No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must ...

ValorVIP

Call Center Representative

Dallas, TX

$15.75 - $19.75/hr

No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must ...

ValorVIP

Call Center Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must ...

ValorVIP

Call Center Representative

Dallas, TX · On-site

$15.75 - $19.75/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Addison, TX

Weekend Call Center information

See Addison, TX salary details

$10

$17

$24

How much do weekend call center jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for weekend call center in Addison, TX is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.61 per hour, depending on experience, location, and employer.

What are Weekend Call Center jobs?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What are the typical challenges faced by Weekend Call Center representatives, and how can they effectively manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What are the key skills and qualifications needed to thrive as a Weekend Call Center Representative, and why are they important?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Addison, TX? The most popular types of Call Center jobs in Addison, TX are:
What are popular job titles related to Weekend Call Center jobs in Addison, TX? For Weekend Call Center jobs in Addison, TX, the most frequently searched job titles are:
What cities near Addison, TX are hiring for Weekend Call Center jobs? Cities near Addison, TX with the most Weekend Call Center job openings:
Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Addison, TX as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,067 per year, or $17.3 per hour.
Bilingual Call Center Manager

Bilingual Call Center Manager

Addison Group

Bedford, TX

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Job Title: Bilingual Call Center Manager

Industry: Professional Services

Location (City, State): Fort Worth, TX

Assignment Type: Direct Hire

Pay: $75,000–$90,000 annually + monthly performance bonus opportunity

Work Schedule: Full-time | Monday–Friday | Onsite | 8:00 AM–5:00 PM or 9:00 AM–6:00 PM. Occasional weekend on-call support as needed.

Benefits: This position is eligible for medical, dental, vision, and 401(k).


About The Company:

Addison Group is hiring for our client, a well-established professional services organization, seeking an experienced Call Center Manager to lead and develop a customer service team. This role is ideal for a hands-on leader who enjoys coaching employees, improving operational processes, and driving a high standard of customer care.


Job Description:

The Call Center Manager will oversee the day-to-day operations of an inbound contact center while focusing on employee development, process improvements, and service quality. This individual will be responsible for building a strong team culture, implementing effective training programs, monitoring performance metrics, and ensuring customers receive an exceptional experience from their first interaction.


Key Responsibilities:

  • Lead, coach, and develop a team of customer service representatives through ongoing training and performance management.
  • Monitor daily call center operations to ensure productivity, service levels, and quality standards are achieved.
  • Design and improve onboarding and training programs to increase employee success and consistency.
  • Review performance metrics, identify trends, and implement process improvements to enhance team effectiveness.
  • Assist with inbound and follow-up customer calls during periods of high volume or limited staffing.
  • Ensure customer inquiries are accurately evaluated and routed to the appropriate department or resource.
  • Foster a collaborative, accountable, and customer-focused team environment.
  • Utilize CRM and call center systems to manage workflows, reporting, and operational performance.
  • Partner with leadership to identify opportunities for increased efficiency and continuous improvement.

Qualifications:

  • 3–5 years of experience managing a call center or customer service team.
  • Demonstrated success coaching and developing employees while improving team performance.
  • Experience using CRM platforms and call center software.
  • Strong leadership, communication, problem-solving, and organizational skills.
  • Ability to analyze operational data and implement process improvements.
  • Bilingual (English/Spanish) is required.
  • Experience in legal services, insurance, healthcare, financial services, or another professional services environment is a plus.
  • Stable employment history with progressive leadership responsibilities.

Additional Details:

  • Fully onsite position located in Fort Worth, TX.
  • Manage a team of approximately 8–10 customer service representatives.
  • Majority of customer interactions are inbound, with outbound follow-up as needed.
  • Opportunity to lead departmental improvements and create long-term training and development initiatives.

Perks:

  • Monthly performance bonus opportunity.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) with employer match.
  • Paid time off and sick leave.
  • Opportunity to make a meaningful impact by shaping team performance and operational excellence.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.



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