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Weekend Call Center Jobs in Addison, TX (NOW HIRING)

Addison Group

Bilingual Call Center Manager

Bedford, TX · On-site

$75K - $90K/yr

Occasional weekend on-call support as needed. Benefits: This position is eligible for medical ... The Call Center Manager will oversee the day-to-day operations of an inbound contact center while ...

Smith Clinesmith

Call Center Representative

Dallas, TX · On-site

$15.75 - $19.75/hr

Our firm is hiring a Call Center Representative to be the first point of contact for individuals and families reaching out to our firm regarding potential nursing home abuse and neglect cases.

New

MCI Careers

Call Center Representative

Dallas, TX

$7.25 - $14/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

MCI Careers

Call Center Representative

Farmers Branch, TX · On-site

$15.50 - $19.25/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre ...

Smith Clinesmith

Call Center Representative

Dallas, TX · On-site

$55K/yr

Our firm is hiring a Call Center Representative to be the first point of contact for individuals and families reaching out to our firm regarding potential nursing home abuse and neglect cases.

New

MCI Careers

Call Center Representative

Dallas, TX · On-site

$15.75 - $19.75/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre ...

Swift7 Consultants

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Call Center Agent Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent to join our growing team in Dallas, TX. In this role, you will serve as the primary point of contact ...

bestway

Call Center Supervisor

Richardson, TX · On-site

$18 - $20/hr

Summary / Objective The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers and ...

bestway

Call Center Supervisor

Richardson, TX

$18 - $20/hr

Summary / Objective The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers and ...

Bestway Rental, Inc.

Call Center Supervisor

Richardson, TX · On-site

$18 - $20/hr

Summary / Objective The Call Center Supervisor plays a critical role in Bestway's culture of caring for our coworkers by supervising the Call Center team in making Culture Calls to new coworkers and ...

ASCENSUS

Call Center Representative

Dallas, TX · Remote

$19/hr

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 9:00 am to 5:30 ...

Ascensus

Call Center Representative

Addison, TX · On-site

$19/hr

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 9:00 am to 5:30 ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Addison, TX

Weekend Call Center information

See Addison, TX salary details

$10

$17

$24

How much do weekend call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for weekend call center in Addison, TX is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.61 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Addison, TX?

The most popular types of Call Center jobs in Addison, TX are:

What are popular job titles related to Weekend Call Center jobs in Addison, TX?

For Weekend Call Center jobs in Addison, TX, the most frequently searched job titles are:

What job categories do people searching Weekend Call Center jobs in Addison, TX look for?

The top searched job categories for Weekend Call Center jobs in Addison, TX are:

What cities near Addison, TX are hiring for Weekend Call Center jobs?

Cities near Addison, TX with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Addison, TX as of August 2026, with employment types broken down into 2% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,067 per year, or $17.3 per hour.

Call Center Manager

Serenity Mental Health Centers

Farmers Branch, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity.
If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.
No Healthcare Experience? We've Got You.
We're not hiring for medical know-how - we're hiring leaders. If you can motivate a team, hit goals, and keep things running smoothly, you'll thrive here. Bring your people skills and drive - we'll teach you the rest.
The Role: Call Center Manager Las Colinas, TX
As Call Center Manager, you'll lead Serenity's patient support team of 100+ reps. You'll provide daily guidance, boost team performance, and streamline operations using practical strategy and data-driven decisions.
What You'll Be Doing:
  • Supervise and coach call center team to deliver top-tier patient service
  • Improve call center metrics while ensuring quality patient interactions
  • Monitor and analyze call center performance data to drive continuous improvement
  • Create and maintain standard operating procedures for patient communication
  • Lead training initiatives on healthcare regulations and company policies
  • Collaborate with clinical teams to ensure seamless patient care coordination
  • Manage schedules to ensure coverage across all time zones
  • Handle escalated patient concerns with empathy and resolution focus
  • Ensure HIPAA compliance and patient confidentiality in all interactions

What You Need:
  • 7+ years of call center management experience, healthcare setting strongly preferred
  • Solid working knowledge of Workforce Management systems and practices
  • Excellence in developing and motivating customer service teams
  • Data-driven approach to performance management and process improvement
  • Track record of improving customer satisfaction metrics and team performance
  • Crisis management experience and ability to handle sensitive situations
  • Experience with healthcare scheduling systems and EMR platforms a plus
  • Strong understanding of HIPAA regulations and healthcare compliance requirements

Why You'll Love Working at Serenity:
  • Competitive pay based on experience
  • Luxe-level benefits: We cover 90% of medical, dental & vision
  • 401(k) - because your future deserves self-care too
  • 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
  • Employee Referral Program
  • Opportunity for advancement and professional development

Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.

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