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Weekend Call Center Outbound Jobs in Wisconsin (NOW HIRING)

Talentuition

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Call Center Manager Needed with Great Benefits!

Milwaukee, WI · On-site

$75K - $88K/yr

High school diploma or equivalent * 3+ years managing an inbound/outbound contact center or high ... Hands-on fluency with contact-center platforms, call recording/QA tools, and performance dashboards.

altaresourceshcm

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients' customers. * Help facilitate, analyze and resolve (i.e ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.50 - $20.50/hr

Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients' customers. * Help facilitate, analyze and resolve (i.e ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients' customers. * Help facilitate, analyze and resolve (i.e ...

Storm Guard Madison

Director of Marketing

Madison, WI · On-site

$70K - $120K/yr

Execute face-to-face marketing programs: events, shows, canvassing, and call center outbound campaigns * Conduct market research and analyze campaign performance to optimize results * Collaborate ...

Storm Guard

Director of Marketing

Madison, WI · On-site

$70K - $120K/yr

Execute face-to-face marketing programs: events, shows, canvassing, and call center outbound campaigns * Conduct market research and analyze campaign performance to optimize results * Collaborate ...

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All JobsCall Center Outbound JobsWeekend Call Center Outbound JobsWeekend Call Center Outbound Jobs in Wisconsin

Weekend Call Center Outbound information

What is a weekend call center outbound?

Weekend Call Center Outbound jobs involve making outgoing calls to customers or prospects on weekends. These roles typically focus on sales, surveys, appointment setting, or providing information about products and services. Employees are expected to communicate effectively, follow call scripts, and meet specific performance targets. Weekend shifts offer flexibility for those seeking part-time work or supplemental income. Strong communication and persuasion skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a weekend call center outbound?

To thrive as a Weekend Call Center Outbound Representative, you need strong communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialing systems, and basic computer proficiency is usually required. Outstanding interpersonal skills, resilience, and the ability to handle rejection help individuals excel in this role. These skills ensure representatives can effectively engage customers, meet outreach targets, and maintain a positive company image.

What are the typical challenges faced in a weekend call center outbound role, and how can I prepare for them?

In a Weekend Call Center Outbound role, one common challenge is maintaining a high level of motivation and energy, especially when dealing with frequent rejections or uninterested customers. Additionally, weekend shifts may require adapting to different call volumes and customer expectations compared to weekdays. To prepare, focus on developing strong communication and resilience skills, and be ready to work independently or as part of a smaller weekend team. Staying organized and setting personal goals can also help you stay engaged and meet performance targets.

What is the difference between Weekend Call Center Outbound vs Weekend Call Center Inbound?

AspectWeekend Call Center OutboundWeekend Call Center Inbound
Primary RoleMaking outbound calls to customers or prospectsHandling incoming calls from customers
Work EnvironmentActive outreach, sales, or survey-focusedCustomer support, inquiry resolution
Required SkillsCommunication, persuasion, sales techniquesCustomer service, problem-solving
Common CertificationsNone specific, sometimes sales or communication coursesCustomer service certifications often preferred

Weekend Call Center Outbound roles focus on making calls to promote products or gather information, while Weekend Call Center Inbound positions handle incoming customer inquiries. Both roles require strong communication skills but differ in their daily tasks and interaction types. Understanding these differences helps job seekers choose the right position based on their skills and preferences.

What cities in Wisconsin are hiring for Weekend Call Center Outbound jobs?

Cities in Wisconsin with the most Weekend Call Center Outbound job openings:

Weekend Call Center Outbound jobs near you

Call Center Manager Needed with Great Benefits!

Talentuition

Milwaukee, WI • On-site

$75K - $88K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

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Job description

A growing, locally owned HVAC, plumbing, and electrical home services company is seeking a Call Center Manager to join the team in our Waukesha County location. Every job our company installs, services, or sells starts with a phone call your team answers. Our revenue depends upon the success of our call center employees, and the success of the call center is contingent upon you. This is a floor job — you'll be in the building, on the floor, in the calls. If you're looking for a dashboard-from-home role, this isn't it. Unlike other Call Center Manager jobs, you will be given the support, resources, and autonomy you require to run an effective call center. Our team members stay with the company because we encourage internal growth in every department, and this role has the potential for real leadership. We are seeking serious individuals looking for a long-term role within our organization. With that commitment, we invest in you and your future.


Primary Responsibilities Include:

  • Take ownership of daily booked jobs and booking-rate targets across all service departments. Monitor performance in real time and intervene the same day when pace falls behind.
  • Lead from the floor by demonstrating daily physical presence with the team, live call monitoring, side-by-side coaching, and real-time support on escalations.
  • Recruit continuously. Always keep an active candidate pipeline, interview and hire booking agents, and run a structured onboarding plan that brings new agents to standard within 45 days.
  • Own scheduling and coverage so phones are answered at standard across business hours, evenings, and seasonal surges.
  • Set and enforce call-quality standards including greeting, discovery, booking discipline, arrival-window accuracy, and customer communication.
  • Build and run an agent performance scorecard covering bookings, conversion, and quality, reviewed with each agent weekly.
  • Manage the brand ambassador who supports lead-generation programs inside a national home-improvement retailer.
  • Coordinate handoff between in-store leads and call center booking so no lead waits.


Successful Candidate Must Have:

  • At least 21 years of age
  • High school diploma or equivalent
  • 3+ years managing an inbound/outbound contact center or high-volume booking/scheduling team (home services, healthcare, insurance, hospitality, or similar).
  • Demonstrated on-site, floor-leadership management style with direct agent coaching experience.
  • Track record of personally recruiting, hiring, ramping, and exiting agents when necessary.
  • Hands-on fluency with contact-center platforms, call recording/QA tools, and performance dashboards. Ability to build and run reporting without waiting on others.
  • Comfortable reading campaign data, discussing lead sources and cost-per-booked-job, and contributing to agency-led marketing meetings.
  • Clear written communicator, disciplined about documentation, follow-through, and delivering commitments on time.
  • Retail lead-generation, brand-ambassador, or field-marketing program experience is preferred.


What We Offer:

  • $75,000–$88,000 Base Depending on Experience + a Monthly Performance Bonus up to $12,000/Year Tied to Daily Booking Performance — $87K–$100K Realistic First Year Earnings
  • Medical, Dental & Vision Insurance Options
  • 401(k) with Company Match
  • Paid Vacation & Paid Holidays
  • Paid Continuing Education & Professional Development


*Send a resume and a short note answering one question: what's a number you moved in a call center, and exactly what did you do to move it?