ZipRecruiter

Log In

1

Weekend Call Center Manager Jobs in Provo, UT (NOW HIRING)

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a ... Updating CRM with customer information Qualifications/Requirements * Confident and professional ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a ... Updating CRM with customer information Qualifications/Requirements * Confident and professional ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a ... Updating CRM with customer information Qualifications/Requirements * Confident and professional ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a ... Updating CRM with customer information Qualifications/Requirements * Confident and professional ...

Sisel International, LLC

Call Center Agent

Springville, UT · On-site

$13.75 - $18.25/hr

... Manager * Interacts with all contacts in a helpful, courteous, and professional manner and is ... High school degree or GED with at least 1 year of call center experience, or equivalent combination ...

Sisel International, LLC

Call Center Agent

Springville, UT · On-site

$13.75 - $18.25/hr

... Manager * Interacts with all contacts in a helpful, courteous, and professional manner and is ... High school degree or GED with at least 1 year of call center experience, or equivalent combination ...

SmithRx

Inbound Call Center Representative

Lehi, UT

$21/hr

Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by ... The work schedule is held Monday - Friday with rotating weekend and holiday shifts. If you're ...

Mira Home

Director of Call Center Operations

Orem, UT · On-site

$110K - $125K/yr

Identify and implement improvements in workforce management, hiring, onboarding, systems utilization, and quality * Fully leverage our call center technology to make the CCC more efficient and ...

next page

Showing results 1-20

All JobsCall Center JobsWeekend Call Center Manager JobsWeekend Call Center Manager Jobs in Provo, UT

Weekend Call Center Manager information

See Provo, UT salary details

$27.9K

$60.4K

$103.6K

How much do weekend call center manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for weekend call center manager in Provo, UT is $60,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $70,900.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Call Center Manager vs Customer Service Supervisor?

AspectWeekend Call Center ManagerCustomer Service Supervisor
CredentialsTypically requires management experience, call center knowledge, and sometimes a bachelor’s degreeUsually requires customer service experience, with some roles preferring supervisory or team lead experience
Work EnvironmentOversees call center operations during weekends, managing staff and performanceSupervises customer service team, often during regular hours, focusing on service quality
Industry UsageCommon in call centers, telecommunications, and service industriesWidely used across retail, banking, and service sectors

The main difference is that a Weekend Call Center Manager oversees call center operations specifically during weekends, focusing on management and performance, while a Customer Service Supervisor typically manages customer service teams during regular hours, emphasizing service quality and team support.

Weekend Call Center Manager jobs near you
Infographic showing various Weekend Call Center Manager job openings in Provo, UT as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,384 per year, or $29 per hour.

Call Center Supervisor

Serenity Mental Health Centers

Provo, UT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Call Center Supervisor  

Location: Lehi, UT  

Employment Type: Full-Time ON-SITE 

Serenity is scaling its member support operation and we're looking for a Call Center Supervisor who knows how to run a call floor that consistently delivers. This isn't a hands-off role - you'll be close to the work, close to your team, and close to the numbers every single day. If you've built your supervisory career in call center, you'll be comfortable here from day one. No industry-specific background required - we bring you up to speed on everything. 

 What You'll Own 

  • Run daily call floor operations with a sharp eye on quality, efficiency, and team output 
  • Build individual development plans for each team member and execute on them consistently 
  • Use call monitoring and performance dashboards to diagnose issues and act on them fast 
  • Absorb escalated situations before they become problems - calm, direct, and resolution-focused 
  • Own compliance with operational standards and internal workflow requirements 
  • Keep the floor running at a pace that is productive without burning people out 
  • Communicate clearly up and down - your team knows where they stand, and so does leadership 
  • Create an environment where accountability is the norm and improvement is always the goal 

 What You Need to Bring 

  • At least 1 year of supervisory experience in a call center setting 
  • Demonstrated ability to manage team KPIs and move numbers in the right direction 
  • Background in hospitality leadership, high-volume retail management, or premium service operations is a strong differentiator - those environments produce exactly the instincts this role requires 
  • You coach people up, not just out - and you have the retention numbers to prove it 
  • Confident making real-time decisions when things get unpredictable on the floor 
  • Organized, consistent, and detail-oriented across every shift - not just when leadership is watching 
  • No industry-specific licensure or prior background required - full training and onboarding included 

 Nice to Have 

  • Experience leading teams through rapid scaling or operational change 
  • Familiarity with scheduling-driven or appointment-based call environments 
  • A track record of promoting from within your own teams 

 What's in It for You 

  • Competitive pay 
  • 90% employer-paid medical, dental, and vision coverage 
  • 401(k) retirement plan 
  • 10 PTO days to start, bumping to 15 after year one, plus 10 paid holidays 
  • Referral bonuses when you help us find great people 
  • Genuine upward mobility in an organization that is actively growing 

About Serenity 

Serenity is a technology-driven company that delivers advanced, evidence-based solutions for members seeking better outcomes. Our call operations team is central to how members experience our company - and we take that seriously. We're looking for leaders who take it seriously too. If you want to run a high-performing team inside a company that's moving fast and investing in its people, this is the right seat. 

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

Apply