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Weekend Call Center Associate Jobs in Utah (NOW HIRING)

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general ...

Amicis Global

Call Center Representative

South Jordan, UT · On-site

$20 - $24/hr

South Jordan, UT Duration: 12 Months Preference for 1 of the following criteria: • College Degree • Previous contact center experience Position Description Client Support Service Professionals ...

Amicis Global

Call Center Representative

South Jordan, UT · On-site

$15.25 - $19/hr

South Jordan, UT Duration: 12+ Months Preference for 1 of the following criteria: • College Degree • Previous contact center experience Position Description Client Support Service Professionals ...

America First Credit Union

Call Center Agent

Roy, UT · On-site

$16 - $18/hr

The in-person training takes place at our service center in Roy, Utah . Remote options are currently only available for those who can complete the 90 day in-person training and then reside in one of ...

America First Credit Union

Call Center Agent

Roy, UT · On-site

$16 - $18/hr

The in-person training takes place at our service center in Roy, Utah . Remote options are currently only available for those who can complete the 90 day in-person training and then reside in one of ...

redrockfulfillment

Call Center Agent

Saint George, UT

$13.25 - $17.50/hr

The Position: Redrock Fulfillment is looking for an on-call team member with exceptional computer skills and attention-to-detail. Responsibilities will include, but will not be limited to:

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All JobsWeekend Call Center Associate JobsWeekend Call Center Associate Jobs in Utah

Weekend Call Center Associate information

What is the difference between Weekend Call Center Associate vs Customer Service Representative?

AspectWeekend Call Center AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentCall centers, primarily during weekends and eveningsOffice or remote, full-time or part-time, varied shifts
Industry UsageCustomer support, telecommunication, retailCustomer support across multiple industries
Search IntentWeekend-specific roles, part-time support jobsGeneral customer service roles, full-time or part-time

The Weekend Call Center Associate typically works during weekends in call center environments, focusing on customer support during specific hours. Customer Service Representatives may work full-time or part-time in various settings, handling broader customer inquiries. Both roles require strong communication skills and similar credentials, but their schedules and work environments differ.

What are the most commonly searched types of Weekend Call Center jobs in Utah? The most popular types of Weekend Call Center jobs in Utah are:
Weekend Call Center Associate jobs near you
Remote Call Center Agent

Remote Call Center Agent

ACD Connect

Farmington, UT • Remote

$10/hr

Part-time

Retirement

Posted 14 days ago

Job description

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.

*This is a work from home position*

>>>>> Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time: CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR

All applicants applying from these states or internationally unfortunately cannot be considered.



Job Duties

Answer incoming calls and respond to customer's emails

Maintain a friendly and professional tone on all calls and interactions with customers

Management and resolve customer complaints

Input customer donations in the computer system

Identify and escalate issues to supervisors

Provide client service information to customers

Research required information using available resources

Research, identify, and resolve customer complaints/issues using applicable software

Route calls to appropriate resources

Document all call information according to standard operating procedures

Recognize, document, and alert the management team of trends in customer calls

Follow up customer calls where necessary


Skills and Requirements:

  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset


Compensation starts at $10.00/hour

Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.

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