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Weekend Call Center Associate Jobs in Utah (NOW HIRING)

Andersen

Call Center Agent

Salt Lake City, UT

$16/hr

Call Center Representatives are primarily responsible for screening inbound calls and scheduling appointments for window and door replacement consultations. Call Center Representatives manage both ...

Renewal by Andersen

Call Center Agent

Salt Lake City, UT · On-site

$16/hr

Call Center Representatives are primarily responsible for screening inbound calls and scheduling appointments for window and door replacement consultations. Call Center Representatives manage both ...

Sisel International

Call Center Agent

Springville, UT · On-site

$13.75 - $18.25/hr

High school degree or GED with at least 1 year of call center experience, or equivalent combination of education and experience in inbound direct sales call center environment desirable. SKILLS AND ...

Sisel International, LLC

Call Center Agent

Springville, UT · On-site

$13.75 - $18.25/hr

High school degree or GED with at least 1 year of call center experience, or equivalent combination of education and experience in inbound direct sales call center environment desirable. SKILLS AND ...

Sisel International, LLC

Call Center Agent

Springville, UT · On-site

$13.75 - $18.25/hr

High school degree or GED with at least 1 year of call center experience, or equivalent combination of education and experience in inbound direct sales call center environment desirable. SKILLS AND ...

millenniumsoft

Call Center Representative

Salt Lake City, UT · On-site

$15.50 - $19.25/hr

Position : Call Center Representative Location : Salt Lake City, UT Duration : 12 Months Total ... May perform other duties as required A client Associate demonstrates the following competencies:

Select Portfolio Servicing, Inc.

Be Seen First

Call Center Representative

West Valley City, UT · On-site

$17 - $19/hr

... call center environment. In this role, the CCE will act as the communication liaison between the customer and any other operations' groups, while ensuring compliance with all applicable rules and ...

millenniumsoft

Call Center Representative

Salt Lake City, UT · On-site

$15.50 - $19.25/hr

Position : Call Center Representative Location : Salt Lake City, UT Duration : 12 Months Total ... May perform other duties as required A client Associate demonstrates the following competencies:

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general ...

Amicis Global

Call Center Representative

South Jordan, UT · On-site

$15.25 - $19/hr

South Jordan, UT Duration: 12+ Months Preference for 1 of the following criteria: • College Degree • Previous contact center experience Position Description Client Support Service Professionals ...

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Weekend Call Center Associate information

What is the difference between Weekend Call Center Associate vs Customer Service Representative?

AspectWeekend Call Center AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentCall centers, primarily during weekends and eveningsOffice or remote, full-time or part-time, varied shifts
Industry UsageCustomer support, telecommunication, retailCustomer support across multiple industries
Search IntentWeekend-specific roles, part-time support jobsGeneral customer service roles, full-time or part-time

The Weekend Call Center Associate typically works during weekends in call center environments, focusing on customer support during specific hours. Customer Service Representatives may work full-time or part-time in various settings, handling broader customer inquiries. Both roles require strong communication skills and similar credentials, but their schedules and work environments differ.

What are the most commonly searched types of Weekend Call Center jobs in Utah? The most popular types of Weekend Call Center jobs in Utah are:
Weekend Call Center Associate jobs near you

Call Center Agent

Andersen

Salt Lake City, UT

$16/hr

Other

Retirement

Posted 14 days ago

Job description

Job Details About Renewal by Andersen
Renewal by Andersen - SLC is the window replacement subsidiary of Andersen Corporation, a company that has revolutionized the window and door business for more than 110 years. Drawing on the Andersen tradition of over 100 years of quality, innovation and craftsmanship, Renewal by Andersen was founded with the objective to stand apart in the products we provide and, in our standard, to give our client's the best window and door replacement experience.
Since opening our first store in Minnesota in 1995, Renewal by Andersen Corporation has rapidly grown to more than 100 markets in the U.S., becoming one of the largest replacement window companies in the country.
As an organization, we take pride in our outstanding leadership, innovation, expertise, customer service and we are excited to bring on a team member who shares these same values.
Job Overview
Renewal By Andersen has an immediate opening for a part-time, in-office Call Center Representative. Call Center Representatives are primarily responsible for screening inbound calls and scheduling appointments for window and door replacement consultations. Call Center Representatives manage both inbound and outbound phone traffic, are responsible for setting window and door consultations, and directing incoming calls to the appropriate department. Call Center Representatives are crucial in providing our homeowners with an outstanding experience by being professional, efficient, and providing a polite conversation.
Position Type: Part-time, non-benefited, non-exempt, at-will position.
Salary: Base pay starts at $16 per hour. With a generous bonus plan, call center representatives average $17-$24 per hour.
Schedule: Position requires 20-25 hours per week in the office. Shifts from 2 pm to 7 pm, Monday through Friday, with two rotating Saturday shifts per month from 9 am to 4 pm.
Best Candidate Qualities:
  • Fun, friendly, and positive attitude.
  • Outgoing personality and ease when talking with the public.
  • Outstanding customer service in being courteous and polite.
  • Clear and concise written and verbal communication.
  • Good organizational and communication skills.
  • Dependable and timely.

Duties & Responsibilities:
  • Answer and screen inbound phone calls.
  • Take customer calls and provide accurate, satisfactory answers to their queries, needs, and concerns.
  • Communicate in a positive and professional manner with homeowners and customers via text message and email.
  • Learn, execute, and follow scripting in a concise and respectful manner to give the highest level of customer service to our homeowners. Set appointments with a high level of understanding of a potential customer's project.
  • Confirm appointments to ensure accurate data entry and homeowner commitment.
  • Enter appointments accurately and in a timely manner from lead sheets sent in by Events and Proximity Marketing teams.
  • Review all Online Scheduler and Duplicate leads as received by email.
  • Notify Sales Reps about any schedule changes to their schedules.
  • Keep shared work spaces clean, sanitized, and free of clutter and trash.
  • Schedule and confirm consultation appointments for homeowners.
  • Maintain an average of 18 attempts per hour between inbound and outbound calls.
  • Coordinate with events and proximity marketing templates to ensure accurate data entry.
  • Must be able to organize tasks and meet deadlines on a daily basis.
  • Provide call center coverage, as needed.
  • Other duties as assigned.

Qualifications:
  • 18 years or older
  • Reliable transportation
  • Clear background check.
  • Effective listening and communication skills.
  • Previous customer service experience (preferred).
  • Previous reception or office management experience (1-2 years, preferred)
  • Type at minimum 45 wpm.
  • Bilingual is a plus!

Working Conditions:
  • Work in an indoor office space.
  • Work or be exposed to continuous sounds or noise levels.
  • Work with a group or as part of a team.
  • Work near other people but usually have a few feet of space separating them from coworkers.
  • Work and communicate with coworkers and customers daily by phone, email, and in person.

Physical Requirements:
  • Able to sit for extended periods of time.
  • Able to talk or hear.
  • Able to use hands and fingers to enter text or data into a computer or other machine by means of a traditional keyboard -or telephone keypad.
  • Able to use hands to seize, hold, grasp, turn, and lift involving the hands.
  • Able to walk and reach with hands and arm (as necessary).
  • Able to lift and/or move up to 25 lbs (as necessary).
  • Able to speak, express, or exchange ideas by means of spoken word.
  • Able to hear, understand, and distinguish speech and/or other sounds.

Supplemental Information:
  • Generally have a set schedule each week.
  • Paid training and NO COLD CALLING!

Benefits:
  • 401(k)
  • 401(k) matching
  • Employee break room snacks

EEO Statement:
Chisl, Inc dba Renewal By Andersen - SLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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