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Weekend Call Center Associate Jobs in Nebraska (NOW HIRING)

Call Center Manager

Omaha, NE · On-site

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with qualified applicants. Become a Key Player as a Call Center Manager You will lead and scale a fully ...

Who We Are Not your average call center-that's the Milan difference. We're a high-energy, results-driven team that knows how to have fun while getting the job done. We celebrate wins, push each other ...

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various Proxy and Information Agent Campaigns. Core Duties/Responsibilities The successful candidate will be ...

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Weekend Call Center Associate information

What is the difference between Weekend Call Center Associate vs Customer Service Representative?

AspectWeekend Call Center AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentCall centers, primarily during weekends and eveningsOffice or remote, full-time or part-time, varied shifts
Industry UsageCustomer support, telecommunication, retailCustomer support across multiple industries
Search IntentWeekend-specific roles, part-time support jobsGeneral customer service roles, full-time or part-time

The Weekend Call Center Associate typically works during weekends in call center environments, focusing on customer support during specific hours. Customer Service Representatives may work full-time or part-time in various settings, handling broader customer inquiries. Both roles require strong communication skills and similar credentials, but their schedules and work environments differ.

What are the most commonly searched types of Weekend Call Center jobs in Nebraska? The most popular types of Weekend Call Center jobs in Nebraska are:
What cities in Nebraska are hiring for Weekend Call Center Associate jobs? Cities in Nebraska with the most Weekend Call Center Associate job openings:
Call Center - Contact Center Associate I

Call Center - Contact Center Associate I

Innovative Blood Resources

Lincoln, NE • On-site

$17.33/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Responsibilities
Summary:
This position ensures that blood collections goals are met by calling the appropriate donors to Nebraska Community Blood Bank donor centers and mobile blood drive operations.
Job Responsibilities:
Schedule: Monday - Friday 9am - 5:30pm with occasional Saturdays.
  1. Recruiting for Whole Blood Donations:
    • Calls appropriate donors based on inventory needs
    • Understands minimum requirements for donor recruitment and donor deferral guidelines
    • Uses assertive communication to secure appointments
    • Participates in programs to increase donor base. Includes cold calling to bring in new donors, lapsed donor and frequency campaigns
    • Meets individual and team goals to complete a minimum number of appointments and dials per hour
  2. Recruiting for Automated Procedures:
    • Determines what is appropriate donation process with each call
    • Meets individual and team goals to complete a minimum number of appointments and dials per hour
  3. Reminder Calls
  4. Data Entry
    • Scheduling/ Canceling and rescheduling donor appointments
    • Maintains accurate donor files and fills out appropriate forms

Hybrid: Mostly remote work, however the initial 1-2 weeks of training is in office at our Lincoln, NE location. Employees must be within traveling distance of Nebraska Community Blood Bank Lincoln office to go to the office for required department meetings and trainings.
The hourly rate for this position is $17.33/hr.
IBR also offers comprehensive benefits (including medical, vision, dental, paid time off, and sick days) to full and part-time employees, as well as the opportunity to participate in a 403(b)-retirement plan with a generous employer contribution.
Qualifications
Education:
High School Diploma or Equivalent
Other:
Minimum 1 year experience in telemarketing and/or customer service
Customer service training experience preferred
Ability to organize and prioritize
Basic computer, typing skills, and math skills
Excellent interpersonal communication skills
Accurate oral and written communication skills
Persuasive sales skills
Ability to read and interpret SOPs
Ability to work independently and meet deadlines
Willingness to follow direction
Problem solving abilities
Overview
Founded in 1968, Nebraska Community Blood Bank (NCBB) has served Nebraska and western Iowa for more than 50 years, delivering more than 60,000 lifesaving blood products annually to 25+ hospitals, EMS and healthcare partners. NCBB is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NCBB serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit ncbb.org. Connect with us on Facebook, X, Instagram, and LinkedIn.