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Weekend Call Center Associate Jobs in Nebraska (NOW HIRING)

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with qualified applicants. Become a Key Player as a Call Center Manager You will lead and scale a fully ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · On-site

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with qualified applicants. Become a Key Player as a Call Center Manager You will lead and scale a fully ...

Robert Half

Call Center Specialist

Omaha, NE · On-site

$19 - $20/hr

We are looking for a Call Center Specialist to support a busy healthcare contact center in Omaha, Nebraska. This Contract opportunity is expected to begin as a three-month assignment covering a leave ...

Village Pointe Toyota

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Village Pointe Toyota

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

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All JobsCall Center Associate JobsWeekend Call Center Associate JobsWeekend Call Center Associate Jobs in Nebraska

Weekend Call Center Associate information

What is the difference between Weekend Call Center Associate vs Customer Service Representative?

AspectWeekend Call Center AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentCall centers, primarily during weekends and eveningsOffice or remote, full-time or part-time, varied shifts
Industry UsageCustomer support, telecommunication, retailCustomer support across multiple industries
Search IntentWeekend-specific roles, part-time support jobsGeneral customer service roles, full-time or part-time

The Weekend Call Center Associate typically works during weekends in call center environments, focusing on customer support during specific hours. Customer Service Representatives may work full-time or part-time in various settings, handling broader customer inquiries. Both roles require strong communication skills and similar credentials, but their schedules and work environments differ.

What are the most commonly searched types of Weekend Call Center jobs in Nebraska? The most popular types of Weekend Call Center jobs in Nebraska are:
What cities in Nebraska are hiring for Weekend Call Center Associate jobs? Cities in Nebraska with the most Weekend Call Center Associate job openings:
Weekend Call Center Associate jobs near you

Call Center Associate | Hybrid | Shift Options

Great West Casualty Company

South Sioux City, NE • On-site

Full-time

PTO

Re-posted 6 days ago

Job description

Call Center Associate
Create Positive First Impressions. Connect Callers to Solutions.
Great West is seeking a professional, customer-focused Call Center Associate to serve as the first point of contact for individuals calling our organization. In this role, you will answer inbound calls, assess the caller's needs, and efficiently route calls to the appropriate department or team member while delivering an exceptional customer experience.
This is an excellent opportunity for someone who enjoys helping people, has strong communication skills, and thrives in a fast-paced environment. The ideal candidate is comfortable spending the majority of the workday on the phone, managing multiple tasks, and representing Great West with professionalism and courtesy on every interaction.
Shift Options:
  1. Monday - Friday 6:30am - 2:30pm | Hybrid
  2. Monday, Thursday, Friday: 7:30am - 6:00pm & Saturday: 8:00am - 3:30pm | Hybrid
  3. Sunday 8:00am - 3:30pm & Monday, Thursday, Friday 7:30am - 6:00pm | Hybrid
  4. Tuesday, Wednesday, Thursday, Friday: 8:30am - 4:30pm & Saturday: 3:30pm - 11:00pm | Hybrid

What You'll Do
As a Call Center Associate, you will play a critical role in creating a positive experience for customers, agents, claimants, and business partners. Responsibilities may include:
  • Answering all inbound calls received by Great West Casualty Company in a professional, friendly, and timely manner.
  • Identifying caller needs and directing calls to the appropriate department or individual.
  • Providing basic information and assistance while ensuring customers receive prompt service.
  • Managing high call volumes while maintaining a positive and professional demeanor.
  • Accurately complete quote forms, complete certificates of insurance, and/or contact insured to underwriters when a driver needs to be added to a policy.
  • Assisting callers with general questions and navigating company resources.
  • Monitoring call queues and prioritizing calls appropriately.
  • Handling multiple phone lines and transferring calls efficiently.
  • Utilizing company systems to locate information and support caller needs.
  • Maintaining confidentiality while handling sensitive customer information.
  • Providing exceptional customer service to internal and external customers.
  • Supporting additional administrative and customer service functions as assigned.

What Makes You Successful
  • Outstanding verbal communication and active listening skills.
  • Friendly, professional, and customer-focused telephone presence.
  • Strong customer service mindset with a genuine desire to help others.
  • Ability to remain calm, courteous, and professional in challenging situations.
  • Excellent multitasking and organizational skills.
  • Strong attention to detail and accuracy.
  • Ability to learn company processes, departments, and resources quickly.
  • Dependability and strong attendance record.
  • Ability to work independently while contributing to a team environment.
  • Comfort spending the majority of the workday on the phone.
  • Strong problem-solving skills and ability to think quickly while assisting callers.
  • Positive attitude and commitment to delivering a high-quality customer experience.

Preferred Qualifications
  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • Previous call center, receptionist, customer service, administrative, or office experience preferred.
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel.
  • Strong computer, data entry, and keyboarding skills.
  • Experience working with multi-line phone systems is preferred.
  • Ability to navigate multiple software applications while speaking with customers.
  • Experience working in a fast-paced, customer-facing environment is a plus.

What We Offer
  • Competitive compensation and benefits package.
  • Paid time off and holiday pay.
  • Opportunities for career growth and development.
  • Supportive team environment.
  • Training and ongoing professional development.
  • The opportunity to make a positive impact by helping customers and business partners every day.
  • Hybrid working environment: 3 days in the office and 2 days remote with some fully remote options pending working hours

Who We Are
At Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employees, with more than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day.
We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or supporting your team, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time.
To learn more about Great West and our office locations, please visit www.orgreatwest.com
Great West is an Equal Opportunity Employer

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