Must be available to work Nights and Weekends on rotational shifts Education, Training and ... Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center ...
Must be available to work Nights and Weekends on rotational shifts Education, Training and ... Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center ...
Call Center Agent
$14.50 - $19/hr
Call Center Agent Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and ...
Call Center Agent
$14.50 - $19/hr
Call Center Agent Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and ...
Call Center
Atlanta, GA · On-site
$15.25 - $19/hr
Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)
Call Center
Atlanta, GA · On-site
$15.25 - $19/hr
Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)
Call center agents
Augusta, GA · On-site
$14 - $18.50/hr
Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on ...
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Call center agents
Augusta, GA · On-site
$14 - $18.50/hr
Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on ...
Call Center Specialist
$20 - $23/hr
Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $20.00 per hour $23.00 per hour with (2)+ years of banking call center/compliance Type: Direct hire ...
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Call Center Specialist
$20 - $23/hr
Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $20.00 per hour $23.00 per hour with (2)+ years of banking call center/compliance Type: Direct hire ...
Immediately hiring Full Time Call Center Agents at AMTI! Call Center Agents at AMTI provide ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...
Immediately hiring Full Time Call Center Agents at AMTI! Call Center Agents at AMTI provide ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...
Full Time Call Center Agent
Atlanta, GA · On-site
$16/hr
Immediately hiring Full Time Call Center Agents at AMTI! Call Center Agents at AMTI provide ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...
Full Time Call Center Agent
Atlanta, GA · On-site
$16/hr
Immediately hiring Full Time Call Center Agents at AMTI! Call Center Agents at AMTI provide ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...
Call Center Specialist
$19 - $22/hr
Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $19.00 per hour $22.00 per hour with (2)+ years of banking call center/compliance Type: Direct hire ...
Call Center Specialist
$19 - $22/hr
Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $19.00 per hour $22.00 per hour with (2)+ years of banking call center/compliance Type: Direct hire ...
Call Center Supervisor Location: Sandy Springs, GA Employment Type: Full-Time ON-SITE Serenity is scaling its member support operation and we're looking for a Call Center Superviso r who knows how to ...
Call Center Supervisor Location: Sandy Springs, GA Employment Type: Full-Time ON-SITE Serenity is scaling its member support operation and we're looking for a Call Center Superviso r who knows how to ...
Call Center Supervisor
Sandy Springs, GA · On-site
Call Center Supervisor Location: Sandy Springs, GA Employment Type: Full-Time ON-SITE Serenity is scaling its member support operation and we're looking for a Call Center Superviso r who knows how to ...
Call Center Supervisor
Sandy Springs, GA · On-site
Call Center Supervisor Location: Sandy Springs, GA Employment Type: Full-Time ON-SITE Serenity is scaling its member support operation and we're looking for a Call Center Superviso r who knows how to ...
Outbound Call Center Representative Payentry is actively seeking outbound call center reps for our ... This is a full time position that does not require weekends or late nights * **Commute to Peachtree ...
Outbound Call Center Representative Payentry is actively seeking outbound call center reps for our ... This is a full time position that does not require weekends or late nights * **Commute to Peachtree ...
Call Center Agent
$14.50 - $19/hr
Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...
Call Center Agent
$14.50 - $19/hr
Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...
Call Center Agent
$19.50/hr
Call Center Agent Location: Sandy Springs, GA Employment Type: Full-Time or Part-Time (after training) Serenity Healthcare is hiring Call Center Agents to support patients taking their first steps ...
Call Center Agent
$19.50/hr
Call Center Agent Location: Sandy Springs, GA Employment Type: Full-Time or Part-Time (after training) Serenity Healthcare is hiring Call Center Agents to support patients taking their first steps ...
Call Center Representative
Garden City, GA · On-site
$15 - $18.50/hr
Join our team as a Call Center Representative. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre ...
Call Center Representative
Garden City, GA · On-site
$15 - $18.50/hr
Join our team as a Call Center Representative. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre ...
Call Center Agent
$19.50/hr
Call Center Agent Location: Sandy Springs, GA Employment Type: Full-Time or Part-Time (after training) Serenity Healthcare is hiring Call Center Agents to support patients taking their first steps ...
Call Center Agent
$19.50/hr
Call Center Agent Location: Sandy Springs, GA Employment Type: Full-Time or Part-Time (after training) Serenity Healthcare is hiring Call Center Agents to support patients taking their first steps ...
Call Center Agent
Sandy Springs, GA · On-site
$19.50/hr
Call Center Agent Location: Sandy Springs, GA Employment Type: Full-Time or Part-Time (after training) Serenity Healthcare is hiring Call Center Agents to support patients taking their first steps ...
Call Center Agent
Sandy Springs, GA · On-site
$19.50/hr
Call Center Agent Location: Sandy Springs, GA Employment Type: Full-Time or Part-Time (after training) Serenity Healthcare is hiring Call Center Agents to support patients taking their first steps ...
Call Center Agents
$12 - $15.75/hr
Call Center Agents Location: Augusta GA 30907 JOB SUMMARY: The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into a great ...
Call Center Agents
$12 - $15.75/hr
Call Center Agents Location: Augusta GA 30907 JOB SUMMARY: The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into a great ...
Call Center Agents
$11.50 - $15.25/hr
Call Center Agents Location: Augusta GA 30907 JOB SUMMARY: The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into a great ...
Call Center Agents
$11.50 - $15.25/hr
Call Center Agents Location: Augusta GA 30907 JOB SUMMARY: The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into a great ...
Call Center Agent
$14.50 - $19/hr
Company Description Entertainment Travel Associates is a dynamic and fast-growing company ... Introduction We are seeking a customer-focused Call Center Agent to support communication and ...
Quick apply
Call Center Agent
$14.50 - $19/hr
Company Description Entertainment Travel Associates is a dynamic and fast-growing company ... Introduction We are seeking a customer-focused Call Center Agent to support communication and ...
Call Center Agent
Sandy Springs, GA · On-site
$19.50/hr
Call Center Agent Location: Sandy Springs, GA Employment Type: Full-Time or Part-Time (after training) Serenity Healthcare is hiring Call Center Agents to support patients taking their first steps ...
Quick apply
Call Center Agent
Sandy Springs, GA · On-site
$19.50/hr
Call Center Agent Location: Sandy Springs, GA Employment Type: Full-Time or Part-Time (after training) Serenity Healthcare is hiring Call Center Agents to support patients taking their first steps ...
Weekend Call Center Associate information
What is the difference between Weekend Call Center Associate vs Customer Service Representative?
| Aspect | Weekend Call Center Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic communication skills | High school diploma or equivalent; strong communication skills |
| Work Environment | Call centers, primarily during weekends and evenings | Office or remote, full-time or part-time, varied shifts |
| Industry Usage | Customer support, telecommunication, retail | Customer support across multiple industries |
| Search Intent | Weekend-specific roles, part-time support jobs | General customer service roles, full-time or part-time |
The Weekend Call Center Associate typically works during weekends in call center environments, focusing on customer support during specific hours. Customer Service Representatives may work full-time or part-time in various settings, handling broader customer inquiries. Both roles require strong communication skills and similar credentials, but their schedules and work environments differ.
Other
Posted 27 days ago
Intralot rating
7.2
Based on 16 frontline employees who took The Breakroom Quiz
10th of 15 rated gambling companies
Job description
Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
Must be available to work Nights and Weekends on rotational shifts
Education, Training and Experience- High school diploma or equivalent training and experience.
- 3 years customer service experience, preferably in a technical call center environment
- Call tracking system experience
- Outstanding verbal communication skills and a positive attitude
- Relevant experience and/or knowledge in the Sports Betting or gaming industries.
- Previous sales experience preferred
- Working knowledge of tracking software
- Technical customer service skills
- Basic computer skills, including Microsoft Word and Excel
- Excellent telephone etiquette
- Ability to handle being rejected and remain calm and collected
- Strong analytic skills
- Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position
- Ability to work in a team environment
- Ability to troubleshoot
- Ability to explain technical information to a non-technical client
- Understanding of help desk operations, tools, methodologies and processes
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.
- Handle Chat Support, Inbound calls and answer emails from customers.
- Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures
- Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support.
- Delivering a high level of customer service to players regarding their queries and inform them about promotions and other products
- Engage potential customers in dialogue that open opportunities
- Support and guide customers with all requests and escalating and following up when necessary.
- Meet company expectation for excellent customer service
- Maintain a friendly, professional tone at all times
- Function as part of the team with sincere enthusiasm
- Take relevant notes on all call for future use and enter into database
Must possess valid documentation to establish identity and U.S. employment eligibility.
Security RequirementsSubmission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot is a requirement of employment. A pre-employment drug screening is also a requirement.
Intralot, Inc is an Equal Opportunity Employer