Call Center Trainer
Villa Rica, GA · On-site
Education · High school diploma or equivalent required. · Associate's or Bachelor's degree ... weekends as needed. · Up to 50% of travel · Ability to lead training sessions for extended ...
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Villa Rica, GA · On-site
Education · High school diploma or equivalent required. · Associate's or Bachelor's degree ... weekends as needed. · Up to 50% of travel · Ability to lead training sessions for extended ...
Quick apply
Villa Rica, GA · On-site
Education · High school diploma or equivalent required. · Associate's or Bachelor's degree ... weekends as needed. · Up to 50% of travel · Ability to lead training sessions for extended ...
Marietta, GA · On-site +1
$18 - $20/hr
Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday-Friday | 8:00 AM-4:30 PM A Women's Health practice in Cobb County looking for a compassionate, organized ...
Marietta, GA · On-site +1
$18 - $20/hr
Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday-Friday | 8:00 AM-4:30 PM A Women's Health practice in Cobb County looking for a compassionate, organized ...
Inbound Call Center Agent Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance ...
Inbound Call Center Agent Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance ...
Atlanta, GA · On-site
$13.75 - $17.25/hr
High school diploma or equivalent; associate or bachelor's degree preferred * Proven experience in a customer service or call center role * Excellent verbal and written communication skills * Strong ...
Atlanta, GA · On-site
$13.75 - $17.25/hr
High school diploma or equivalent; associate or bachelor's degree preferred * Proven experience in a customer service or call center role * Excellent verbal and written communication skills * Strong ...
$15.50 - $19.25/hr
High school diploma or equivalent; associate or bachelor's degree preferred * Proven experience in a customer service or call center role * Excellent verbal and written communication skills * Strong ...
$15.50 - $19.25/hr
High school diploma or equivalent; associate or bachelor's degree preferred * Proven experience in a customer service or call center role * Excellent verbal and written communication skills * Strong ...
$14.50 - $19/hr
Flexibility to work various shifts, including evenings and weekends * Must be legally authorized to ... Call Center Agent.
$14.50 - $19/hr
Flexibility to work various shifts, including evenings and weekends * Must be legally authorized to ... Call Center Agent.
$15.50 - $19.25/hr
Call Center Job Category: POC Operations Requisition Number: CALLC001887 Posted: March 12, 2024 Full-Time Location: Atlanta, GA 30318, USA Description Responsibilities * Providing first-line support ...
$15.50 - $19.25/hr
Call Center Job Category: POC Operations Requisition Number: CALLC001887 Posted: March 12, 2024 Full-Time Location: Atlanta, GA 30318, USA Description Responsibilities * Providing first-line support ...
Atlanta, GA · On-site
$16/hr
Immediately hiring Full Time Call Center Agents at AMTI! Call Center Agents at AMTI provide ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...
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Atlanta, GA · On-site
$16/hr
Immediately hiring Full Time Call Center Agents at AMTI! Call Center Agents at AMTI provide ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...
$14 - $18.50/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Flexibility to work various shifts, including evenings and weekends * Must be legally authorized to ...
$14 - $18.50/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Flexibility to work various shifts, including evenings and weekends * Must be legally authorized to ...
$14 - $18.50/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Flexibility to work various shifts, including evenings and weekends * Must be legally authorized to ...
$14 - $18.50/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Flexibility to work various shifts, including evenings and weekends * Must be legally authorized to ...
$13.50 - $17.75/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Flexibility to work various shifts, including evenings and weekends * Must be legally authorized to ...
$13.50 - $17.75/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Flexibility to work various shifts, including evenings and weekends * Must be legally authorized to ...
Athens, GA · On-site +1
Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance ...
Athens, GA · On-site +1
Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance ...
$14.50 - $19/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Flexibility to work various shifts, including evenings and weekends * Must be legally authorized to ...
$14.50 - $19/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Flexibility to work various shifts, including evenings and weekends * Must be legally authorized to ...
Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance ...
Quick apply
Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance ...
Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance ...
Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance ...
$14.75 - $19.25/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Flexibility to work various shifts, including evenings and weekends * Must be legally authorized to ...
$14.75 - $19.25/hr
About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... Flexibility to work various shifts, including evenings and weekends * Must be legally authorized to ...
$13.50 - $17.50/hr
Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA ... Must be available for some evenings and weekends Ready to Join the Beaver Team? If you're ready to ...
$13.50 - $17.50/hr
Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA ... Must be available for some evenings and weekends Ready to Join the Beaver Team? If you're ready to ...
Cumming, GA · On-site
$13.50 - $17.75/hr
Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA ... Must be available for some evenings and weekends Ready to Join the Beaver Team? If you're ready to ...
Cumming, GA · On-site
$13.50 - $17.75/hr
Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA ... Must be available for some evenings and weekends Ready to Join the Beaver Team? If you're ready to ...
$13.50 - $17.75/hr
Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA ... Must be available for some evenings and weekends Ready to Join the Beaver Team? If you're ready to ...
$13.50 - $17.75/hr
Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA ... Must be available for some evenings and weekends Ready to Join the Beaver Team? If you're ready to ...
$13.50 - $17.50/hr
Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA ... Must be available for some evenings and weekends Ready to Join the Beaver Team? If you're ready to ...
Quick apply
$13.50 - $17.50/hr
Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA ... Must be available for some evenings and weekends Ready to Join the Beaver Team? If you're ready to ...
| Aspect | Weekend Call Center Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic communication skills | High school diploma or equivalent; strong communication skills |
| Work Environment | Call centers, primarily during weekends and evenings | Office or remote, full-time or part-time, varied shifts |
| Industry Usage | Customer support, telecommunication, retail | Customer support across multiple industries |
| Search Intent | Weekend-specific roles, part-time support jobs | General customer service roles, full-time or part-time |
The Weekend Call Center Associate typically works during weekends in call center environments, focusing on customer support during specific hours. Customer Service Representatives may work full-time or part-time in various settings, handling broader customer inquiries. Both roles require strong communication skills and similar credentials, but their schedules and work environments differ.
Full-time
This job post has expired today. Applications are no longer accepted.
5.0
Based on 11 frontline employees who took The Breakroom Quiz
Call Center Trainer
Position Summary
The Call Center Trainer delivers training Programs for new hire and existing employees in a customer service call center environment. This role prepares employees to provide excellent service, navigate systems, follow policies, and meet performance standards. The trainer supports onboarding, nesting, refresher training, and coaching to improve employee readiness and operational success.
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Key Responsibilities
Training Delivery
· Conduct instructor-led, virtual, and hands-on training for new hires and current employees.
· Facilitate onboarding covering customer service, call handling, systems, policies, and procedures.
· Deliver refresher training, upskilling sessions, and process update training.
· Support nesting and transition employees into production environments.
· Foster an engaging, professional, and positive learning environment.
Coaching & Support
· Monitor trainee progress and provide coaching and feedback.
· Observe calls and workflows to identify development opportunities.
· Partner with supervisors and quality teams to address performance gaps.
Training Support & Administration
· Assist with updates to training materials, job aids, and reference guides.
· Administer quizzes, knowledge checks, and readiness assessments.
· Track attendance, completion rates, and trainee progress.
· Provide written feedback and readiness updates to leadership.
· Perform other duties as assigned.
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Qualifications
Required Experience
· 2+ years in a call center, customer service, operations, or related environment.
· 1+ year in training, coaching, mentoring, team leadership, or facilitation.
· Experience in a fast-paced, customer-focused environment preferred.
Skills & Competencies
· Strong presentation and facilitation skills.
· Ability to explain processes clearly to different learning styles.
· Strong organizational, time management, and problem-solving skills.
· Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, Teams).
· Positive attitude, professionalism, and adaptability.
Education
· High school diploma or equivalent required.
· Associate’s or Bachelor's degree preferred.
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Preferred Qualifications
· Onboarding or coaching experience.
· Metric-driven call center experience.
· Bilingual skills are a plus.
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Work Environment / Additional Requirements
· Flexible schedules, including evenings/weekends as needed.
· Up to 50% of travel
· Ability to lead training sessions for extended periods.
IND
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