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Weekend Amazon It Help Desk Jobs in Colorado (NOW HIRING)

IntelliPro Group Inc.

IT Help Desk

Loveland, CO · On-site

Loveland, CO Pay Rate: $28 /hr on W2 Duration: 3+ Months Job Summary We are seeking an experienced IT Specialist to provide frontline technical support for enterprise infrastructure, end-user ...

Press-One Customer Care

IT Help Desk

Fort Collins, CO · On-site

$19 - $20/hr

You will help troubleshoot and resolve client hardware, software, and network issues reported via ... IT operations and user satisfaction. Shift is Monday through Friday, 4:00 AM to 12:30 PM.

IntelliPro Group Inc.

IT Help Desk

Loveland, CO · On-site

$28/hr

Maintain IT asset inventory, equipment tracking, and spare parts management. * Coordinate vendor repairs, maintenance activities, and hardware replacements. * Support operational technology needs ...

NEOGOV

Systems Analyst II - IT Help Desk

Durango, CO · On-site

Oversee the City's help desk software and serve as one of the main contacts for IT support. You'll deliver timely and effective assistance, provide training, and contribute to the IT knowledge base ...

Gunnison County, CO

IT Help Desk Technician

Gunnison, CO · On-site

$27.18 - $30.94/hr

You'll find great restaurants, shopping, arts and events in the valley's unique mountain towns" For more information on what the valley offers, visit the Gunnison & Crested Butte website here.

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All JobsAmazon It Help Desk JobsWeekend Amazon It Help Desk JobsWeekend Amazon It Help Desk Jobs in Colorado

Weekend Amazon It Help Desk information

What is the difference between Weekend Amazon It Help Desk vs Weekend IT Support Specialist?

AspectWeekend Amazon It Help DeskWeekend IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentAmazon warehouses, corporate offices, remoteVaried settings including offices, remote, client sites
Industry UsagePrimarily retail and e-commerceMultiple industries including tech, healthcare, retail
Job FocusTechnical support for Amazon systems and devicesGeneral IT troubleshooting and support

The Weekend Amazon It Help Desk role focuses on providing technical support specifically for Amazon's systems and devices, often within Amazon's environment. In contrast, the Weekend IT Support Specialist offers broader IT troubleshooting across various industries and companies. Both roles require similar certifications and involve technical problem-solving, but their work environments and industry focus differ.

Can I work weekends at Amazon?

Yes, many Amazon IT Help Desk positions offer weekend shifts as part of their standard schedule. These roles often require flexibility to cover peak hours and may include evening or weekend hours depending on the department's needs.

What are the most commonly searched types of Amazon It Help Desk jobs in Colorado?

The most popular types of Amazon It Help Desk jobs in Colorado are:

What cities in Colorado are hiring for Weekend Amazon It Help Desk jobs?

Cities in Colorado with the most Weekend Amazon It Help Desk job openings:

Weekend Amazon It Help Desk jobs near you

IT Help Desk Technician

Elite Recruiting & Consulting Services

Greeley, CO

Full-time

Posted 28 days ago

Key responsibilities

  • Provide first-level technical support via phone, email, remote support, and in-person assistance.

  • Diagnose and resolve hardware, software, printer, and network connectivity issues.

  • Create, prioritize, update, and close support tickets within the organization's ticketing system.

Job description

IT Help Desk Technician

Reports To: Implementation Engineer
Department: Information Technology
FLSA Status: Full-Time, Non-Exempt
Work Environment: Multiple Facilities / Office/ Onsite in Gillette, WY

Position Summary

We are seeking an IT Help Desk Technician to provide first-level technical support for employees experiencing hardware, software, and network-related issues. This role is responsible for troubleshooting technical problems, resolving support requests, maintaining IT assets, and delivering exceptional customer service while ensuring the reliable operation of business technology systems.

Key Responsibilities
  • Provide first-level technical support via phone, email, remote support, and in-person assistance.
  • Diagnose and resolve hardware, software, printer, and network connectivity issues.
  • Install, configure, and maintain desktop computers, laptops, peripherals, and business applications.
  • Utilize remote support tools such as TeamViewer, AnyDesk, or Remote Desktop to resolve user issues.
  • Create, prioritize, update, and close support tickets within the organization's ticketing system.
  • Maintain accurate documentation, knowledge base articles, and IT asset inventories.
  • Assist users with Microsoft Office, email, web browsers, mobile devices, and common business applications.
  • Provide end-user training on software, security awareness, and IT best practices.
  • Escalate complex technical issues to senior IT staff when appropriate.
  • Maintain a high level of customer service while meeting established service level expectations.
  • Perform other duties as assigned.
QualificationsEducation
  • High school diploma or equivalent required.
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
Experience
  • Previous Help Desk, Desktop Support, or Technical Support experience preferred.
  • Experience supporting Windows environments and Microsoft Office applications.
  • Experience with ticketing systems such as ServiceNow, Zendesk, Jira, or similar platforms is preferred.
Preferred Certifications
  • CompTIA A+
  • Microsoft Certified Professional (MCP) or equivalent
  • Other relevant IT certifications are a plus.
Required Knowledge, Skills & Abilities
  • Strong troubleshooting and analytical problem-solving skills.
  • Working knowledge of Windows, macOS, and basic Linux environments.
  • Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi connectivity.
  • Experience supporting printers, mobile devices, and desktop peripherals.
  • Excellent verbal and written communication skills.
  • Strong customer service skills with the ability to explain technical concepts to non-technical users.
  • Ability to prioritize multiple support requests in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and collaboratively within an IT team.
Physical Requirements

This position may require occasional lifting of equipment weighing up to 50 pounds and extended periods of sitting, standing, walking, and computer use.

Work Environment
  • Primarily an indoor office or multi-site business environment.
  • Occasional exposure to equipment rooms, confined spaces, or elevated temperatures.
  • Local travel between facilities may be required.
Equal Opportunity Employer

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable law.