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Weekend Amazon Chat Customer Service Jobs in Florida

Provides positive interaction with customers while meeting service performance standards and working to improve efficiency. * Acts as an advocate to resolve customer inquiries submitted via chat ...

Be Seen First

Respond promptly and professionally to customer inquiries through phone, email, live chat, and ... Availability to work some evenings, weekends, or holidays may be required. * Preferred Experience

New

Be Seen First

Respond promptly and professionally to customer inquiries through phone, email, live chat, and ... Availability to work some evenings, weekends, or holidays may be required. * Preferred Experience

New

Customer Care Agent

Brandon, FL · On-site

$13.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges. * Execute escalation management protocols ...

New

Customer Service Representative

Boca Raton, FL

$15.25 - $20.75/hr

... chat · Place orders with customers, answer questions about our product and services · Quickly ... weekend shifts Education: · High School diploma/GED Physical Demands: · The physical demands ...

Customer Care Agent

Brandon, FL · On-site

$13.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges. * Execute escalation management protocols ...

Customer Care Agent

Brandon, FL · On-site

$13.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges. * Execute escalation management protocols ...

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Showing results 1-20

Weekend Amazon Chat Customer Service information

What is the difference between Weekend Amazon Chat Customer Service vs Weekend Amazon Phone Customer Service?

AspectWeekend Amazon Chat Customer ServiceWeekend Amazon Phone Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentOnline chat platform, remote workPhone calls, remote work or call centers
Employer & Industry UsageAmazon customer support, e-commerceAmazon customer support, e-commerce
Common Search & ComparisonOften compared for communication methods and flexibilityCompared for interaction style and communication skills

Both roles involve assisting Amazon customers but differ mainly in communication channels. Chat customer service focuses on online text support, offering flexibility, while phone customer service involves direct voice interactions, requiring strong verbal skills. Understanding these differences helps job seekers choose the best fit for their skills and preferences.

What are the most commonly searched types of Amazon Chat Customer Service jobs in Florida?

The most popular types of Amazon Chat Customer Service jobs in Florida are:

What are popular job titles related to Weekend Amazon Chat Customer Service jobs in Florida?

For Weekend Amazon Chat Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Weekend Amazon Chat Customer Service jobs in Florida look for?

The top searched job categories for Weekend Amazon Chat Customer Service jobs in Florida are:

What cities in Florida are hiring for Weekend Amazon Chat Customer Service jobs?

Cities in Florida with the most Weekend Amazon Chat Customer Service job openings:

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Re-posted 27 days ago


OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

443rd of 491 rated business services


Job description

Welcome to OneTouch Direct – where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.

We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.

Your Role Will Include:

  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements

  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits

  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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