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Weekend Agent Support Representative Jobs in Detroit, MI

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Weekend Agent Support Representative information

See Detroit, MI salary details

$11

$21

$31

How much do weekend agent support representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for weekend agent support representative in Detroit, MI is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Weekend Agent Support Representative vs Customer Service Associate?

AspectWeekend Agent Support RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, remote support, or in-office settings, primarily during weekendsRetail stores, call centers, or office settings, with varied shifts including weekends
Industry UsageTelecommunications, tech support, retail, and service industriesRetail, hospitality, telecom, and service sectors
Search & Comparison IntentFocuses on weekend-specific support roles with technical or customer service dutiesGeneral customer service roles across various industries, including weekends

The Weekend Agent Support Representative typically handles technical or customer support tasks during weekends, often requiring specific technical skills. Customer Service Associates provide general support across industries, with flexible shifts including weekends. Both roles involve customer interaction but differ mainly in technical requirements and work settings.

What are the most commonly searched types of Agent Support Representative jobs in Detroit, MI?

The most popular types of Agent Support Representative jobs in Detroit, MI are:

What are popular job titles related to Weekend Agent Support Representative jobs in Detroit, MI?

For Weekend Agent Support Representative jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Weekend Agent Support Representative jobs in Detroit, MI look for?

The top searched job categories for Weekend Agent Support Representative jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Weekend Agent Support Representative jobs?

Cities near Detroit, MI with the most Weekend Agent Support Representative job openings:

Weekend Agent Support Representative jobs near you

Customer Relations Representative - State Farm Agent Team Member

Kandiss Ecton - State Farm Agent

Ferndale, MI • On-site

$50K - $70K/yr

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY
Now in her eighth year as a successful State Farm agent, Kandiss brings a unique background to her role in risk management, with a bachelor’s degree in Clinical Laboratory Science and a decade of experience in the ER of a Level 1 Trauma Center. While she once witnessed the limitations of her team’s ability to help patients, Kandiss now dedicates herself to helping customers proactively protect against the unexpected. 
Our team of nine spans two locations, providing high-quality service and meaningful support. We are also deeply involved in our community—proud sponsors of the Detroit Youth Choir’s annual shows and active contributors to local initiatives. Kandiss serves on the Board of Trustees for Gift of Life Michigan and is a Founding Board Member of the Michigan Black Business Alliance. 
If you’re looking to join a purpose-driven agency that values community impact and team collaboration, we’d love to have you with us!
 
ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Kandiss Ecton - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
 Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
 
 RESPONSIBILITIES: 
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations. 

QUALIFICATIONS:
 
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer