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Weekend Agent Support Representative Jobs in Puerto Rico

PR · On-site

$16 - $21.75/hr

In this position, you will serve as the first point of contact , providing phone support ... Availability to work rotating shifts (Monday through Sunday, including weekends and holidays)

Support Associate - Soma

San Juan, PR · On-site

$16.75 - $21.50/hr

Ensures new products are properly merchandised and represented in a timely manner. * Correctly ... Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Support Associate - Soma

San Juan, PR · On-site

$11 - $14.25/hr

... represented in a timely manner. • Correctly enters all receiving documents into the computer ... Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

PR · On-site

$15.50 - $19.50/hr

In this position, you will be the first point of contact, providing phone support, resolving needs ... Availability to work rotating shifts (Monday through Sunday, including weekends and holidays)

PR · On-site

$12.50 - $15.75/hr

In this position, you will be the first point of contact, providing phone support, resolving needs ... Availability to work rotating shifts (Monday through Sunday, including weekends and holidays)

Customer Service Representative

Guaynabo, PR · On-site

$16 - $21.75/hr

Provides orientation, support and education services on non-clinical matters related to different ... Available to work fixed schedule (Monday to Friday), holidays and weekends as needed Firstsource is ...

PR · On-site

$15.25 - $20.75/hr

As a Business Back Office Team Representative, you'll be responsible for providing internal support ... Specific job assignments may require day, evening, weekend, or holiday hours. * Availability to ...

Marketing Sales Rep

San Juan, PR

$40K - $53K/yr

... support current and new games. * Provide extensive training to all retailers on the operation of ... Work on weekends as needed to ticket stock, marketing materials and/or conduct promotions as ...

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Weekend Agent Support Representative information

What is the difference between Weekend Agent Support Representative vs Customer Service Associate?

AspectWeekend Agent Support RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, remote support, or in-office settings, primarily during weekendsRetail stores, call centers, or office settings, with varied shifts including weekends
Industry UsageTelecommunications, tech support, retail, and service industriesRetail, hospitality, telecom, and service sectors
Search & Comparison IntentFocuses on weekend-specific support roles with technical or customer service dutiesGeneral customer service roles across various industries, including weekends

The Weekend Agent Support Representative typically handles technical or customer support tasks during weekends, often requiring specific technical skills. Customer Service Associates provide general support across industries, with flexible shifts including weekends. Both roles involve customer interaction but differ mainly in technical requirements and work settings.

What are the most commonly searched types of Agent Support Representative jobs in Puerto Rico? The most popular types of Agent Support Representative jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Weekend Agent Support Representative jobs? Cities in Puerto Rico with the most Weekend Agent Support Representative job openings:

Customer Service Representative

Telemedik

PR • On-site

$16 - $21.75/hr

Full-time

Medical, Retirement, PTO

Posted 9 days ago


Job description

Join Our Team as a Health Services Representative!

Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer Service Representatives, playing a key role in the experience of our members and clients.

In this position, you will serve as the first point of contact, providing phone support, addressing members’ needs on the first interaction whenever possible, and ensuring a professional, empathetic, and efficient service experience.

Additionally, there are opportunities for development to support services for clients in the United States, allowing you to expand your professional experience in a dynamic and international environment.

Key Responsibilities
  • Answer member calls and provide clear information about their health plans.

  • Guide and educate members about coverages, benefits, and plan promotions (non-clinical topics).

  • Document inquiries, actions taken, and follow-ups, ensuring accuracy and compliance.

  • Escalate unresolved situations or complaints to supervisors or the appropriate departments.

  • Participate in outbound calls, Contact Center projects, and training programs.

  • Maintain confidentiality of information and comply with regulations such as HIPAA and internal policies.

Requirements
  • Minimum 1 year of Customer Service experience.

  • High school diploma required (college credits preferred).

  • Knowledge of computer applications and Microsoft Office.

  • Excellent verbal, written, and reading communication skills.

  • Bilingual (Spanish and English) preferred, especially for opportunities supporting services in the United States.

  • Strong customer service orientation, empathy, and proactive attitude.

  • Availability to work rotating shifts (Monday through Sunday, including weekends and holidays).

Benefits
  • Specialized training in customer service, regulations, and healthcare topics.

  • 24/7 Telemedicine service.

  • Free employee health and wellness programs.

  • Opportunities for professional growth and career development.

  • Paid leave.

  • Retirement plan.

  • The opportunity to positively impact the well-being of the population.

Location: On-site in Guaynabo or Mayaguez, Puerto Rico

Employment Type: Full-time or Part-time | Temporary or Regular (depending on available openings)

We are an Equal Employment Opportunity Employer (EEOC).