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Valet & Shuttle Attendant
LAZ Commercial
Part-Time | Non-Exempt
Deliver Exceptional Service. Drive Safety. Create Great First Impressions.
Want to hear something crazy?
Cars only spend about 5% of their time driving. The other 95%? PARKED.
That's where LAZ Parking comes in. As one of the nation's largest and fastest-growing parking management companies, LAZ Parking manages hundreds of thousands of parking spaces across the country. Through our LAZ Commercial division, we provide customized parking and transportation solutions that help businesses, employees, tenants, and guests get where they need to go safely and efficiently.
At LAZ, we live by a simple philosophy:
"Parking is our industry, but people are our passion."
If you enjoy helping people, operating vehicles safely, and providing exceptional customer service in a fast-paced environment, this could be the opportunity for you.
Why Join LAZ?
Consistent part-time weekday schedule
Paid training and development
Growth and advancement opportunities
Team-oriented work environment
Opportunity to gain experience in parking and transportation operations
Customer-focused role with daily interaction and variety
Work alongside supportive leaders invested in your success
PayActiv - On-demand access to earned wages
Free company uniforms
Health Coaching & Wellness Resources
Employee Assistance Program (EAP)
What You'll Do
As a Valet & Shuttle Attendant, you'll serve as a key representative of LAZ Commercial by providing professional valet parking and shuttle transportation services while delivering outstanding customer experiences. You'll help ensure safe operations, efficient transportation, and exceptional service for every customer and passenger.
Customer Service
• Greet customers and passengers in a friendly, professional, and welcoming manner.
• Create positive first and last impressions for all guests.
• Assist customers entering and exiting vehicles and shuttle transportation.
• Help customers with luggage, packages, and personal belongings as needed.
• Provide directions and general property information.
• Respond promptly and professionally to customer questions and concerns.
• Communicate delays, route changes, and operational updates as necessary.
• Maintain a positive and service-focused attitude throughout each shift.
Valet Operations
• Safely park and retrieve customer vehicles in accordance with company procedures.
• Issue valet tickets and explain vehicle retrieval procedures.
• Secure and manage vehicle keys according to established protocols.
• Direct traffic and maintain safe and efficient vehicle flow.
• Safeguard customer vehicles and property while in company care.
• Maintain clean, organized, and safe valet and parking areas.
• Support teammates during peak arrival and departure periods.
Shuttle Operations
• Safely operate company shuttle vehicles along designated routes.
• Transport passengers in a safe, courteous, and timely manner.
• Assist passengers with boarding and exiting shuttle vehicles.
• Help load and unload luggage and personal belongings.
• Follow all traffic laws, DOT regulations, company policies, and operational procedures.
• Complete required pre-trip and post-trip vehicle inspections.
• Accurately complete inspection reports, passenger logs, and other required documentation.
• Report maintenance issues, safety concerns, accidents, or operational incidents promptly.
• Maintain clean, organized, and passenger-ready shuttle vehicles.
• Communicate route issues, delays, and passenger concerns to management.
Teamwork & Operational Support
• Work effectively both independently and as part of a team.
• Follow all company safety, transportation, valet, and operational procedures.
• Communicate effectively with customers, coworkers, and leadership.
• Remain calm and professional in busy environments.
• Assist team members as operational needs require.
• Represent LAZ Commercial with professionalism, integrity, and pride.
We're Looking For Team Members Who Are
People-Focused
You enjoy helping others and providing exceptional service experiences.
Safety-Oriented
You understand the responsibility involved in handling customer vehicles and transporting passengers safely.
Dependable
You take ownership of your responsibilities, arrive prepared, and can be counted on by teammates and customers.
Professional
You maintain a positive attitude and represent the organization with courtesy and respect.
Team-Oriented
You communicate effectively, collaborate well with others, and contribute to a positive work environment.
Adaptable
You remain focused and professional while working in fast-paced and changing environments.
Qualifications
Required
• Valid driver's license.
• Driving record that meets company standards.
• Minimum of two years of licensed driving experience.
• Ability to meet all applicable Department of Transportation (DOT) requirements.
• Ability to obtain and maintain required DOT medical certifications or documentation.
• Ability to safely operate company shuttle vehicles.
• Ability to successfully complete required background checks, drug screenings, driving record reviews, and medical clearances, where applicable.
• Strong customer service and communication skills.
• Ability to communicate effectively in English.
• Ability to work assigned schedules and maintain reliable attendance.
• Ability to work outdoors in varying weather conditions.
Preferred
• Previous valet parking experience.
• Shuttle driving or passenger transportation experience.
• Parking, hospitality, transportation, or customer service experience.
• Experience operating both automatic and manual transmission vehicles.
• High school diploma or GED.
Success in This Role Looks Like
• Delivering exceptional customer and passenger experiences.
• Safely operating customer and company vehicles.
• Maintaining compliance with company policies and DOT requirements.
• Supporting efficient parking and transportation operations.
• Building positive relationships with customers, teammates, and management.
• Contributing to a safe, organized, and service-focused operation.
Physical Requirements
This role requires the ability to:
• Work outdoors in various weather conditions, including heat, rain, snow, and wind.
• Sit and drive for extended periods.
• Stand, walk, and occasionally run throughout the workday.
• Lift, push, and pull up to 50 pounds.
• Bend, stoop, squat, reach, and move frequently during a shift.
• Safely enter and exit a variety of vehicles.
• Assist passengers with luggage and personal belongings.
• Conduct vehicle inspections and related operational tasks.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
Why LAZ?
Build Your Future with LAZ Parking
If you're ready to join a team that values service, safety, and professional growth while making a positive impact on the customer experience every day, we'd love to meet you.
Apply today and start your career with LAZ Commercial.
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law.
LAZ Parking is proud to be an Equal Opportunity Employer and participates in E-Verify.