Websphere Technical Support Jobs (NOW HIRING)

Job Description: System Administrator (Integration / Middleware Administrator)

Project Location: St. Paul, MN (Remote)

Work Arrangement: Remote

Interview Format: Microsoft Teams (subject to change)

Anticipated Start: May 1, 2026

Anticipated End: April 30, 2027 (with extension options)

Position Overview

The organization is seeking an experienced System Administrator specializing in Integration and Middleware Administration to support high‑visibility enterprise technology initiatives. The ideal candidate must have extensive experience building, supporting, and optimizing large‑scale, complex systems and will be responsible for ensuring the reliable deployment, operation, and security of key integration and middleware platforms.

This role involves direct ownership of system configuration, secure architecture, code deployments, patching, vulnerability remediation, and cross‑functional collaboration across multiple technical and business teams. The administrator must be able to quickly assume responsibilities for active projects and drive technical execution in environments with multiple priorities.

Key Responsibilities

Build, configure, deploy, and support enterprise‑level IBM middleware technologies, including:

• WebSphere Application Server (Network Deploy)
• IBM HTTP Server
• IBM BPM / Business Automation Workflow
• IBM Integration Bus (IIB) / App Connect Enterprise (ACE)
• WebSphere Transformation Extender (WTX)
• IBM MQ
• IBM Collaborative Lifecycle Management (CLM)

Provide middleware and operational support for custom‑developed applications built on IBM WebSphere, BPM, ActiveVOS, and related platforms.

Implement and support high‑availability, secure architectures using F5 BIG‑IP load balancers.

Create and maintain automated deployment pipelines using Jenkins and Ansible for WAS, BPM, IIB/ACE, and WTX components.

Integrate enterprise applications with IAM security solutions and enforce consistent security architecture patterns.

Investigate and resolve break/fix issues related to system performance, hardware, and operating system behavior.

Monitor infrastructure and application components and ensure compliance with operational standards and SLAs.

Deploy code updates, perform release support activities, and apply required fix packs and patches across middleware tiers.

Analyze and remediate security vulnerabilities, including web server, middleware, and load‑balancer‑level vulnerabilities.

Maintain consistent architecture across environments while supporting application and infrastructure enhancements.

Produce architectural documentation, technical specifications, and diagrams as needed.

Support leadership reporting, status updates, and cross‑team collaboration.

Provide knowledge transfer and support small‑ to medium‑scale technical project management.

• Build, configure, deploy and support IBM middleware products including but not limited to:
  • WebSphere Application Server Network Deploy
  • IBM HTTP Server
  • IBM Business Process Manager
  • WebSphere Transformation Extender
  • IBM Collaborative Lifecycle Management
  • IBM MQSeries, and IBM Integration Bus
• Provide support and consultation for the following custom-developed software systems, software families TPIN METS (built on IBM WebSphere & BPM, Informatica ActiveVOS, HHS Audit, HHS Content, HHS Notify) and IBM Curam for MN DHS (meeting the minimum experience requirements specified below)
• Implement and support highly available, recoverable, and secure systems using F5 load balancer technologies
• Create and maintain automated deployment scripts for WAS, BPM, IIB, and WTX applications using Jenkins & Ansible
• Support and build integration between business program software and enterprise IAM security solutions
• Respond to break/fix issues, troubleshoot and resolve server hardware and operating system issues and make recommendations for corrective action
• Monitor supported systems through direct observation and established procedures
• Deploy code updates to middleware and in-house software packages to support testing and release schedules
• Apply required fix-packs to the WAS, HTTP, BPM, & IIB servers
• Maintain consistent architectural topologies in all application environments while integrating application changes and infrastructure improvements
• Provide other middleware-related functions to support the METS and dependent applications and subsystems
• Create technical architectural design documents
• Provide updates as required
• Manage small to medium level projects
• Provide knowledge transfer

Minimum Qualifications

• 5 years’ experience installing, maintaining, and operating Informatica ActiveVOS
• 5 years’ experience installing, maintaining, and operating IBM Business Process Manager-BPM family of software (other titles in series: Business Automation Workflow or BAW; WebSphere Process Server or WPS)
• 5 years’ experience installing, maintaining, and operating IBM Integration Bus-IIB family of software (other titles in series: IBM App Connect Enterprise or ACE; WebSphere Message Broker)
• 5 years’ experience working with healthcare program packages: HHS Integration Software (HHS Content, HHS Notify, & HHS Audit. (All titles also previously released under Engage Point branding.)
• 4 years’ experience working with F5 Big-IP solutions for load balancing and web service security management

Desired Skills

• Bachelor’s degree in Computer Science or Information Technology
• 8 years’ experience providing analysis, architectural design, and/or implementation of:
  • WebSphere Application Server Network Deploy topologies
  • IBM messaging software
  • IBM business process software
  • IBM service bus software
• 7 years’ experience with Linux OS administration, operation, and scripting
• 6 years’ experience working with IBM Middleware hosted systems integrated with Oracle Identity and Access Management solutions
• 6 years’ experience working with IBM Curam
• 3 years’ experience supporting, maintaining, and operating IBM Collaborative Lifecycle Management (CLC) change management software

Soft Skills & Working Style

• Proven experience leading and executing large, technically complex projects in matrixed environments.
• Ability to prioritize multiple initiatives, create flexible plans, and deliver on deadlines.
• Strong collaboration, communication, and stakeholder management skills; commitment to team building and coordination.
• Security‑first mindset with a track record of interpreting vulnerability reports and implementing mitigations across multiple tiers.

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