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Website Support Jobs in Utah (NOW HIRING)

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Sr Direct Support Prof

West Valley City, UT · On-site

$14.50 - $17.50/hr

The Senior Direct Support Professional (DSP) is responsible for providing person-centered care ... Resumes-Utah@comop.org Please Visit Our Website to Complete an Online Application! www.comop.org ...

Assa Abloy Group

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

This role combines call center excellence with foundational technical support, including troubleshooting Windows operating systems, guiding users through product usage and website navigation, and ...

HID Global

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

This role combines call center excellence with foundational technical support, including troubleshooting Windows operating systems, guiding users through product usage and website navigation, and ...

ASSA ABLOY Group

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

This role combines call center excellence with foundational technical support, including troubleshooting Windows operating systems, guiding users through product usage and website navigation, and ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

This role combines call center excellence with foundational technical support, including troubleshooting Windows operating systems, guiding users through product usage and website navigation, and ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

This role combines call center excellence with foundational technical support, including troubleshooting Windows operating systems, guiding users through product usage and website navigation, and ...

Assa Abloy

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

This role combines call center excellence with foundational technical support, including troubleshooting Windows operating systems, guiding users through product usage and website navigation, and ...

Assa Abloy

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

This role combines call center excellence with foundational technical support, including troubleshooting Windows operating systems, guiding users through product usage and website navigation, and ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT

$18 - $24/hr

This role combines call center excellence with foundational technical support, including troubleshooting Windows operating systems, guiding users through product usage and website navigation, and ...

InComm Payments

Product Support Analyst I

Sandy, UT · On-site

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn ... Our team provides global support for mobile & web-based applications and we engage with retailers ...

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Showing results 41-60

All JobsWebsite Support JobsWebsite Support Jobs in Utah

Website Support information

What is website support?

Website support refers to the services and assistance provided to maintain, troubleshoot, and optimize websites. This can include tasks such as fixing technical issues, updating content, ensuring security, resolving user problems, and keeping the website running smoothly. Website support professionals may work with website owners, businesses, or organizations to ensure their online presence is reliable and up-to-date. They often use various tools to monitor site performance and address any issues that arise quickly. Effective website support helps prevent downtime and ensures a positive experience for website visitors.

What are the key skills and qualifications needed to thrive as a website support specialist?

To thrive as a Website Support specialist, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by experience or certifications in web development or IT support. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, patience, and problem-solving abilities help you address user issues effectively and build positive client relationships. These skills are essential for ensuring websites run smoothly, minimizing downtime, and delivering a seamless user experience.

What are some common challenges faced by website support professionals, and how can they effectively manage them?

Website support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, handling urgent requests, and communicating complex solutions to non-technical users. To manage these challenges effectively, it's important to stay updated on web technologies, use clear communication, and prioritize tasks based on urgency and impact. Collaborating closely with developers and content teams also helps ensure that recurring issues are addressed at the source, reducing repeat support tickets.

What is the difference between Website Support vs Web Developer?

AspectWebsite SupportWeb Developer
Primary RoleMaintains and troubleshoots existing websitesDesigns, develops, and builds new websites
Skills & CertificationsBasic HTML, CSS, troubleshooting skills, customer serviceProgramming languages (JavaScript, PHP, etc.), coding certifications, design skills
Work EnvironmentSupport teams, client sites, help desksDevelopment teams, tech companies, agencies
Typical TasksBug fixing, updates, user supportCreating new features, coding, testing

Website Support focuses on maintaining and troubleshooting existing websites, ensuring smooth operation and user satisfaction. Web Developers, on the other hand, are responsible for creating and building new websites or features. While both roles require some technical skills, Web Developers typically have more advanced coding expertise. Understanding these differences helps employers and job seekers find the right fit for their needs.

Website Support jobs near you
Infographic showing various Website Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Customer Support / CSR in South Jordan, UT 84095

Amicis Global

South Jordan, UT • On-site

$22/hr

Contractor

Re-posted 9 days ago

Job description

Title: Customer Support / CSR
Location: South Jordan, UT 84095
Duration: 06 Months
Pay Rate: $22.00/- on W2
 
Roles and Responsibilities:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
· Ability to contribute in a fast paced, team-oriented environment.
· Aptitude to multi-task and adjust quickly to change in a busy financial service center.
 
Preference for 1 of the following criteria:
• College Degree.
• Previous contact center experience.
 
 
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