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Website Support Jobs in Utah (NOW HIRING)

Zarifa USA

E-Commerce & Marketing Assistant

Murray, UT · On-site

$37K - $47K/yr

About the Role Zarifa USA is adding a flexible, resourceful teammate to help with everything from content writing and design work to website tweaks, email campaigns, and customer support. You don't ...

Zarifa USA

E-Commerce & Marketing Assistant

Murray, UT · On-site

$37K - $47K/yr

About the Role Zarifa USA is adding a flexible, resourceful teammate to help with everything from content writing and design work to website tweaks, email campaigns, and customer support. You don't ...

Midway City

Visitor Center Ambassador & Marketing

Midway, UT · On-site

$17.75 - $23.50/hr

This position combines hands-on shifts in the visitor center with sales, visitor information, marketing, digital content, and website support. Experience in marketing and website creation required.

Amicis Global

Client Support Analyst

South Jordan, UT · On-site

Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial-related inquiries. Successful ...

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All JobsWebsite Support JobsWebsite Support Jobs in Utah

Website Support information

What is website support?

Website support refers to the services and assistance provided to maintain, troubleshoot, and optimize websites. This can include tasks such as fixing technical issues, updating content, ensuring security, resolving user problems, and keeping the website running smoothly. Website support professionals may work with website owners, businesses, or organizations to ensure their online presence is reliable and up-to-date. They often use various tools to monitor site performance and address any issues that arise quickly. Effective website support helps prevent downtime and ensures a positive experience for website visitors.

What are the key skills and qualifications needed to thrive as a website support specialist?

To thrive as a Website Support specialist, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by experience or certifications in web development or IT support. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, patience, and problem-solving abilities help you address user issues effectively and build positive client relationships. These skills are essential for ensuring websites run smoothly, minimizing downtime, and delivering a seamless user experience.

What are some common challenges faced by website support professionals, and how can they effectively manage them?

Website support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, handling urgent requests, and communicating complex solutions to non-technical users. To manage these challenges effectively, it's important to stay updated on web technologies, use clear communication, and prioritize tasks based on urgency and impact. Collaborating closely with developers and content teams also helps ensure that recurring issues are addressed at the source, reducing repeat support tickets.

What is the difference between Website Support vs Web Developer?

AspectWebsite SupportWeb Developer
Primary RoleMaintains and troubleshoots existing websitesDesigns, develops, and builds new websites
Skills & CertificationsBasic HTML, CSS, troubleshooting skills, customer serviceProgramming languages (JavaScript, PHP, etc.), coding certifications, design skills
Work EnvironmentSupport teams, client sites, help desksDevelopment teams, tech companies, agencies
Typical TasksBug fixing, updates, user supportCreating new features, coding, testing

Website Support focuses on maintaining and troubleshooting existing websites, ensuring smooth operation and user satisfaction. Web Developers, on the other hand, are responsible for creating and building new websites or features. While both roles require some technical skills, Web Developers typically have more advanced coding expertise. Understanding these differences helps employers and job seekers find the right fit for their needs.

Website Support jobs near you
Infographic showing various Website Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

E-Commerce & Marketing Assistant

Zarifa USA

Murray, UT • On-site

$37K - $47K/yr

Full-time

Re-posted yesterday

Job description

About the Role

Zarifa USA is adding a flexible, resourceful teammate to help with everything from content writing and design work to website tweaks, email campaigns, and customer support. You don’t need to know it all on day one—bring curiosity, initiative, and solid Photoshop skills, and we’ll provide structured, on‐the‐job training so you can grow fast.

This position can be part‐time or full‐time and offers hybrid flexibility. Location details are open to discussion, but some level of on‐site work at our Murray, UT headquarters will be required.

What You’ll Do

AreaTypical Projects You’ll Tackle

Customer Engagement: Respond to emails, calls, and live‐chat tickets; flag recurring issues and update FAQs

Content & Design: Draft SEO‐friendly blog posts; refresh older articles; create social‐media graphics and captions using Photoshop, Canva, and AI tools

Website Support: Update product pages in Shopify, optimize images, test links, and make minor HTML edits

Email Marketing: Build lists, set up campaigns in Klaviyo, write concise promo copy, and pull performance reports

Analytics & SEO: Research keywords with Surfer SEO, track weekly traffic, and suggest quick wins for rankings

Project mix changes week to week—great exposure to the full digital‐marketing toolkit.

Schedule & Work Arrangement

  • Hours: 20–40 hrs/week (we’ll set a consistent schedule together)

  • Location: Hybrid—exact on‐site frequency discussed during hiring; remote work supported the rest of the time

What You’ll Need

  • Your own work setup at home: a computer/laptop capable of handling large files, Adobe Photoshop/Illustrator, and a strong, reliable internet connection

  • Comfort in Adobe Photoshop (Illustrator & Canva helpful)

  • Interest in AI tools for writing and design (e.g., ChatGPT, Firefly)

  • A working grasp of SEO basics and eagerness to learn more

  • Clear communication, solid organization, and a “figure‐it‐out” attitude

Internships, freelance gigs, or coursework in marketing/e‐commerce/design are nice, not mandatory.

Nice‐to‐Have Extras

  • Experience with Shopify, Klaviyo, or Surfer SEO

  • Interest in HSA/FSA‐eligible wellness products

  • Basic HTML/CSS editing skills

Compensation & Perks

  • Competitive hourly pay based on experience

  • Flexible schedule with remote days

  • Structured training across SEO, AI tools, email marketing, and design

  • Employee discounts on all Zarifa USA products

  • Collaborative team culture that values fresh ideas and continuous learning

Why Zarifa USA?

We’re a Utah‐based small business making wellness technology accessible nationwide. You’ll get real responsibility, a wide variety of projects, and the chance to level up your digital‐marketing skills in a fast‐moving, tech‐forward environment.

Company Description

Company Overview:
Zarifa USA is a small business based in Salt Lake City, UT, specializing in premium FDA-approved medical massage equipment, including massage chairs, foot massagers, and TENS units. With HSA/FSA eligibility, flexible financing options, and a commitment to outstanding service, we help customers improve their wellness with confidence.