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Website Support Jobs in Georgia (NOW HIRING)

Field Support Specialist Employment type: Full-time + benefits Join us to make a difference in the ... our website www.visiontolearn.org Qualified applicants please apply through this direct link or ...

Direct Support Professional (DSP) At Caregiver, we believe everyone deserves to live their best ... website cg-idd.com Requirements: What You'll Need: A heart for service and a passion for making a ...

Job Type Full-time, Part-time Description Direct Support Professional (DSP) At Caregiver, we ... website cg-idd.com Requirements What You'll Need: A heart for service and a passion for making a ...

Job Type Full-time Description Direct Support Professional (DSP) At Caregiver, we believe everyone ... website cg-idd.com Requirements What You'll Need: A heart for service and a passion for making a ...

You will to support the development, maintenance, and commercial management of WEG's low-voltage ... Visit our website to learn more: www.weg.net We offer a pleasant work environment, competitive ...

New

Description Direct Support Professional (DSP) At Caregiver, we believe everyone deserves to live ... website cg-idd.com Requirements What You'll Need: A heart for service and a passion for making a ...

Description Direct Support Professional (DSP) At Caregiver, we believe everyone deserves to live ... website cg-idd.com Requirements What You'll Need: A heart for service and a passion for making a ...

Direct Support Professional (DSP) At Caregiver, we believe everyone deserves to live their best ... website cg-idd.com Requirements: What You'll Need: A heart for service and a passion for making a ...

You will to support the development, maintenance, and commercial management of WEGs low-voltage ... Visit our website to learn more: www.weg.net We offer a pleasant work environment, competitive ...

New

IT Support Technician

Athens, GA · On-site

$20.75 - $28.50/hr

The IT Support Technician is the first point of contact for employees (users), ensuring the ... Please see our website for more information on employment practices. Please note that Accurus only ...

Showing results 21-40

Website Support information

What is website support?

Website support refers to the services and assistance provided to maintain, troubleshoot, and optimize websites. This can include tasks such as fixing technical issues, updating content, ensuring security, resolving user problems, and keeping the website running smoothly. Website support professionals may work with website owners, businesses, or organizations to ensure their online presence is reliable and up-to-date. They often use various tools to monitor site performance and address any issues that arise quickly. Effective website support helps prevent downtime and ensures a positive experience for website visitors.

What are the key skills and qualifications needed to thrive as a website support specialist?

To thrive as a Website Support specialist, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by experience or certifications in web development or IT support. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, patience, and problem-solving abilities help you address user issues effectively and build positive client relationships. These skills are essential for ensuring websites run smoothly, minimizing downtime, and delivering a seamless user experience.

What are some common challenges faced by website support professionals, and how can they effectively manage them?

Website support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, handling urgent requests, and communicating complex solutions to non-technical users. To manage these challenges effectively, it's important to stay updated on web technologies, use clear communication, and prioritize tasks based on urgency and impact. Collaborating closely with developers and content teams also helps ensure that recurring issues are addressed at the source, reducing repeat support tickets.

What is the difference between Website Support vs Web Developer?

AspectWebsite SupportWeb Developer
Primary RoleMaintains and troubleshoots existing websitesDesigns, develops, and builds new websites
Skills & CertificationsBasic HTML, CSS, troubleshooting skills, customer serviceProgramming languages (JavaScript, PHP, etc.), coding certifications, design skills
Work EnvironmentSupport teams, client sites, help desksDevelopment teams, tech companies, agencies
Typical TasksBug fixing, updates, user supportCreating new features, coding, testing

Website Support focuses on maintaining and troubleshooting existing websites, ensuring smooth operation and user satisfaction. Web Developers, on the other hand, are responsible for creating and building new websites or features. While both roles require some technical skills, Web Developers typically have more advanced coding expertise. Understanding these differences helps employers and job seekers find the right fit for their needs.

Infographic showing various Website Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 20% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Manager, Website & Conversion Optimization

CeriFi

Alpharetta, GA • On-site

Full-time

Re-posted 6 days ago


Job description

Description:

The Opportunity 


We're looking for a hands-on Manager of Website & Conversion Optimization to own how CeriFi's digital properties look, function, and convert. This role sits at the center of our B2B and B2C growth strategy - owning execution on our website platform while running the testing and optimization program that turns traffic into revenue across CeriFi's portfolio of brands. 


You'll partner closely with Marketing, Digital, and a lean Engineering team to prioritize and ship site changes, then use data and experimentation to continuously improve conversion. This is a role for someone who is equally comfortable in a CMS and in an analytics dashboard — someone who can move fast, work within real constraints, and show measurable results. 


What you will do 

Website Ownership & Execution 

  • Own day-to-day management of CeriFi's website properties, including page builds, content updates, and navigation changes within our CMS (Builder.io) 
  • Partner with Marketing, Creative, and Engineering to scope, prioritize, and ship website initiatives 
  • Maintain site health, quality, and consistency across CeriFi's multi-brand portfolio, ensuring every property reflects our design and content standards 
  • Serve as the primary point of contact for website requests, triaging and sequencing work against business priority 

Conversion Rate Optimization 

  • Build and run a structured A/B and multivariate testing program (VWO or similar) across priority pages and funnels 
  • Identify and prioritize CRO opportunities using site analytics, funnel data, and user behavior insights 
  • Own conversion performance across key journeys, from landing pages through checkout, including mobile above-the-fold experience, content-to-conversion balance, and findability/navigation 
  • Partner with Paid/Digital and Creative teams to align landing page experiences with campaign intent and messaging 
  • Report on test results, site performance, and CRO impact against revenue and pipeline goals 

Cross-functional collaboration 

  • Work closely with Marketing leadership and Digital Marketing team to translate business priorities into a prioritized website roadmap 
  • Partner with Engineering when necessary to plan and sequence site work within capacity constraints, and with Legal on any changes with compliance implications 
  • Collaborate with Creative on page design, content structure, and brand consistency 
  • Support new brand, product, and campaign launches with timely, well-executed site
Requirements:

What we are looking for 

  • 4+ years of experience in website management, digital marketing, ecommerce, or conversion rate optimization 
  • Hands-on experience with a modern CMS (Builder.io experience a strong plus) and A/B testing platforms (VWO, Optimizely, or similar) 
  • Strong working knowledge of web analytics tools (GA4 or similar) and the ability to translate data into a prioritized action plan 
  • Experience working within a multi-site or multi-brand portfolio a plus 
  • Comfortable operating with limited engineering resources - someone who can prioritize ruthlessly and drive impact without a large dev team 
  • Detail-oriented and organized, with the ability to manage multiple concurrent site workstreams 
  • A collaborative, low-ego approach - you'll work daily across Marketing, Creative, Engineering, and Legal 
  • An execution mindset: you move fast, test and iterate, and let data guide decisions 

What success looks like 

In your first 60 days, you will have audited CeriFi's website properties, established a working cadence with Engineering and Creative, and identified the highest-impact CRO opportunities across the portfolio. 


Within 3 months, you will have a testing program live on priority pages, a clear website roadmap aligned to business priorities, and early wins on conversion improvement to point to. 


By 6 months, you will have built a repeatable system for prioritizing, shipping, and measuring website and CRO work - with a track record of measurable learnings & conversion gains across CeriFi's brand portfolio.