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Webmaster Assistant information

What is a webmaster assistant?

Webmaster Assistants are professionals who support webmasters in maintaining, updating, and troubleshooting websites. They typically handle basic website content updates, monitor site functionality, assist with technical issues, and help ensure that websites are running smoothly and efficiently. Webmaster Assistants may also help with tasks like uploading images, managing user accounts, and implementing minor design changes. Their work ensures that the website remains up-to-date, user-friendly, and secure.

What is the difference between Webmaster Assistant vs Web Developer?

AspectWebmaster AssistantWeb Developer
CredentialsBasic IT certifications, familiarity with CMSProgramming skills, coding certifications
Work EnvironmentOffice or remote, supporting website maintenanceOffice or remote, developing and coding websites
Industry UsageUsed in organizations managing websitesUsed in tech, marketing, and digital agencies
Search & Comparison IntentUnderstanding entry-level website support rolesUnderstanding web development skills and roles

The Webmaster Assistant typically handles website maintenance, content updates, and basic troubleshooting, often requiring familiarity with content management systems. Web Developers focus on designing, coding, and building websites, requiring programming skills. While both roles support website functionality, the Webmaster Assistant is more support-oriented, whereas Web Developers are involved in creating and customizing websites from scratch.

What are some common challenges a webmaster assistant might face when supporting website updates and maintenance?

As a Webmaster Assistant, you may encounter challenges such as balancing multiple website update requests with tight deadlines, ensuring compatibility across various browsers and devices, and troubleshooting unexpected technical issues. Additionally, you’ll often need to coordinate with content creators, designers, and IT staff to implement changes efficiently while maintaining site security and performance. Staying organized and proactive in communication can help you manage these responsibilities effectively.

What are the key skills and qualifications needed to thrive as a webmaster assistant, and why are they important?

To thrive as a Webmaster Assistant, you need foundational knowledge of web design, HTML/CSS, and basic website maintenance, typically supported by relevant coursework or certifications. Familiarity with content management systems (such as WordPress), website analytics tools, and image editing software is often required. Strong attention to detail, organizational skills, and effective communication help ensure smooth website updates and collaboration with team members. These skills and qualities are vital for maintaining website functionality, supporting user experience, and ensuring timely content delivery.
What are the most commonly searched types of Webmaster jobs in Maine? The most popular types of Webmaster jobs in Maine are:
Webmaster Assistant jobs near you

Programmer Analyst I (#103)

State of Maine Judicial Branch

Augusta, ME • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

State Of Maine rating

8.1

Company rating: 8.1 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

8th of 50 rated states

Job description

PROGRAMMER ANALYST I

(Remote Work Considered) 


GENERAL SUMMARY: This is a technical services position involving the development and maintenance of information technology software applications for the Maine Judicial Branch (MJB). This is a technically oriented position working in an application development environment that stimulates creativity and regularly provides new opportunities and challenges.

The Programmer Analyst I helps modernize, enhance, and support business-critical systems for the MJB. The position plays an important role in supporting the implementation and maintenance of the MJB’s Odyssey Court Case Management solution Suite provided by Tyler Technologies with particular focus on maintenance and development of court forms and guided interviews for various court processes. The position is closely aligned to a low code/no code type of methodology that utilizes visual building tools or methods instead of code which is the more traditional programming role.

The Programmer Analyst I is supervised by the Sr Programmer Analyst and serves as part of a development team that provides maintenance and support for all MJB software applications within the Office of Information Technology. The Programmer Analyst I works with OIT business analysts, project managers, and the MJB Court Operations staff.  Additionally, the position works with the Coordinator of Court Communications with regards to Webmaster and Web Development Duties. Additional oversight for the completion of activities may be provided by the Manager of Applications and the IT Project Manager. Statewide travel and non-standard work hours may be required.
 
ESSENTIAL JOB FUNCTIONS*
  • Perform court form PDF document conversion to MS Word using applied standards and strict formatting rules.
  • Identification of data tokens used in court forms and populating those tokens within MS Word integrated with the Odyssey platform.
  • Participate in testing processes.
  • Work with court staff to develop questions for on-line guided interview processes that essentially allows individuals to fill out complicated court forms by following the guided interview process.  This involves writing logic with flows and decision points based on an individual’s answers using the Odyssey Guide and File visual building tools.
  • Deploy resources to Odyssey’s Guide and File platform for use by public.
  • Assist in converting Google sites to Microsoft Share Point sites as well as creating new sites.
  • Provide backup to the MJB webmaster by providing general support and backup of web files.
  • Develop low code applications using Microsoft Power Apps/Automate to assist court staff with important business functions.
  • May be required to work with Oracle Reports.
  • Compiles technical specifications documentation; ensuring that requirements are clear, concise, and well understood by both internal and external program/development staff.
  • Serves as a critical member of the MJB development team for all development activities.
  • Maintains source code/version control processes and repositories.
  • Performs systems and business analyst functions.
WebMaster Support Responsibilities May include
  • Serves as a backup content poster for JB websites.
  • Debug pages and fix broken links or images.
  • Maintains weekly site backups.
  • Provides monthly reports on website statistics.
  • Directly responds to or coordinates responses to inquiries received from the webmaster email account.
  • Develops online forms and surveys.
  • Assists with uploading court forms to forms application.
  • Assists with developing proposals/SOWs for web services.
  • Assists with drafting website user manuals and standard operating procedures.

OTHER DUTIES AND RESPONSIBILITIES     

Performs other duties as required.

* The above list is intended to describe the general nature and level of work being performed by employees in this classification. A position may not be assigned all the duties listed, nor do the listed examples include all the duties that may be assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS 

  • An Associate’s degree from an accredited university OR two (2) years’ experience with technical support specializing in software and problem diagnosis OR one (1) year of experience utilizing Microsoft Power Platform or a similar visual building tool.

  • Bachelor’s degree preferred.

  • Demonstrated experience in leading, developing, and planning technical software implementation processes.

  • Experience working with customers to capture and define requirements.
The following experiences are preferred:
  • Experience working in a technically oriented team environment.
  • Experience developing solutions with business process automation software such as Microsoft Power Platform or a similar visual building tool.
  • Experience with software development.
  • Experience with using task tracking software (e.g., JIRA, Footprints).

SKILLS/EXPERIENCE/TRAINING REQUIRED TO ADEQUATELY PERFORM JOB DUTIES

  • Understanding of, and capacity to, champion organizational change.

  • Understanding and practical experience with software development.

  • Knowledge of operating systems and related software components.

  • Knowledge of systems analysis techniques and design methodologies.

  • Knowledge of software development life cycles and project management methodologies.

  • Ability to troubleshoot, debug and resolve identified software application issues.

  • Ability to clearly and concisely formulate and express ideas on complex technical subjects, orally and in writing.

  • Effective oral and written communication and interpersonal relationship skills.

  • Ability to serve and effectively function as part of a team, in both a lead and membership capacity.

  • Ability to manage multiple complex, diverse and concurrent activities.

  • The ability to prioritize and align work to meet MJB business and project needs.

  • The ability to coordinate the activities of and provide technical support to project teams.

  • Demonstrated flexibility and aptitude in learning new technologies.

  • Demonstrated ability to develop creative solutions to complex problems.


The ideal candidate possesses the following:
  • Understands all phases of the software development life cycle, as well as the project development cycle.
  • Understands and has experience with Microsoft Share Point.
  • Basic SQL, HTML, CSS, JavaScript, and general Web 2.0 techniques experience and/or experience with Microsoft Power Platform tools.
  • Beginner to intermediate level knowledge of relational database concepts.
  • Demonstrated ability to develop creative solutions to complex problems.
  • Strong oral and written communication skills, including the ability to write clearly and effectively at a level appropriate to the target audience, which will include business users, senior business managers, project managers, and all levels of IT support and management.
  • Must be comfortable working directly with end-user communities to capture, refine, and verify business requirements, translate those requirements into technical tasks, and implement them into application processes.
  • Must be able to accomplish tasks in a timely manner with limited supervision.
  • Desire and commitment to a high level of support to the customer, establishing and maintaining a positive relationship. 
  • Ability to serve and effectively function as part of a team, consisting of onsite and remote technical resources, in both a lead and membership capacity,
  • Ability to manage multiple complex, diverse and concurrent activities and prioritize and align work to meet MJB business and project needs.
  • Demonstrated flexibility and aptitude in learning new technologies.
PHYSICAL AND MENTAL DEMANDS (included but are not limited to)
Physical and mental ability to perform tasks in an office or court room environment requiring frequent and/or sustained periods of standing, sitting, walking; bending; reaching above or below desk level. May require ability to lift or move up to 20 pounds. Hearing ability sufficient to communicate efficiently and effectively with public and court staff. Vision, dexterity, coordination and cognitive ability sufficient to use telephone, keyboard, computer and other office systems and equipment efficiently. Cognitive, intellectual, and mental ability to concentrate on details and/or perform more than one complex task at a time and to handle diverse pressures related to requests and needs of those using court system services. Cognitive and mental ability to work and communicate effectively with co-workers and all levels of court personnel.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions either unaided or with the assistance of a reasonable accommodation, to be determined based on individual assessment.


Salary Information

Salary Range: $32.12 -41.85 per hour 
Recruitment and Retention Stipend equal to five percent (5%) of the annualized pre-adjusted base hourly rate, paid annually.
A 3% cost of living increase is scheduled for July 2024
 
Full time. Generous fringe benefits. These include: a defined benefit pension plan; paid life insurance; health, dental and vision plans; flexible spending arrangements; paid holidays, vacation and sick leave; employee assistance program; tuition reimbursement; child and elder care reimbursement; gym reimbursement program; and 457(b) deferred compensation plan.


This posting will close on June 23, 2024. Cover letter, resume, and on-line application required. 


Please note only on-line applications will be accepted: https://www.courts.maine.gov/about/jobs.html 


The Judicial Branch is an EEO/AA employer.


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