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Webex Calling Consulting Engineer Jobs (NOW HIRING)

Apex Tool Group, LLC

Network & Voice Engineer

Apex, NC · On-site

Exposure to cloud-based voice and contact center platforms (e.g., Webex Calling, RingCentral CX ... Experience working as a Network Engineer, Voice Engineer, or Unified Communications Engineer in ...

Apex Tool Group, LLC

Network & Voice Engineer

Apex, NC · On-site

Exposure to cloud-based voice and contact center platforms (e.g., Webex Calling, RingCentral CX ... Experience working as a Network Engineer, Voice Engineer, or Unified Communications Engineer in ...

Apex Tool Group

Network & Voice Engineer

Apex, NC

Exposure to cloud-based voice and contact center platforms (e.g., Webex Calling, RingCentral CX ... Experience working as a Network Engineer, Voice Engineer, or Unified Communications Engineer in ...

AMSYS Talent

Networking & Voice Engineer

Cypress, TX · On-site

Integrate/manage cloud UCaaS (e.g., Webex Calling, Teams Phone, RingCentral) and Contact Center (UCCX/UCCE/Webex CC). * Troubleshoot performance and incidents; maintain diagrams, runbooks, and change ...

Customers Bank

Network Voice Engineer

Malvern, PA · On-site

As a Network Voice Engineer at Customers Bank, you will be a member of our IT Network team ... Experience with Webex Cloud (Webex Calling / Webex Meetings) is strongly preferred, including cloud ...

Customers Bank

Network Voice Engineer

Malvern, PA

As a Network Voice Engineer at Customers Bank, you will be a member of our IT Network team ... Experience with Webex Cloud (Webex Calling / Webex Meetings) is strongly preferred, including cloud ...

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Webex Calling Consulting Engineer information

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$10

$47

$87

How much do webex calling consulting engineer jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for webex calling consulting engineer in the United States is $47.09, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $60.82 per hour, depending on experience, location, and employer.

What is the difference between Webex Calling Consulting Engineer vs Network Engineer?

AspectWebex Calling Consulting EngineerNetwork Engineer
CertificationsCCNA, CCNP, Webex certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, collaboration solutionsNetworking infrastructure, data centers
Industry UsageUnified communications, collaboration servicesIT infrastructure, enterprise networks

The Webex Calling Consulting Engineer focuses on designing and implementing Cisco Webex Calling solutions, emphasizing collaboration and communication tools. In contrast, a Network Engineer manages broader network infrastructure, including routing, switching, and security. While both roles require Cisco certifications and technical expertise, the Consulting Engineer specializes in Webex platforms, whereas the Network Engineer handles overall network health and performance.

How does a Webex Calling Consulting Engineer typically collaborate with clients and internal teams during solution deployments?

A Webex Calling Consulting Engineer works closely with both clients and cross-functional internal teams such as project managers, network engineers, and technical support staff. They are responsible for gathering client requirements, designing customized calling solutions, and ensuring smooth implementation. Collaboration often involves leading technical workshops, troubleshooting deployment issues, and providing ongoing support or training. Effective communication and teamwork are essential, as the role bridges the gap between client expectations and technical execution.

What does a Webex Calling Consulting Engineer do?

A Webex Calling Consulting Engineer specializes in designing, deploying, and supporting Webex Calling solutions for businesses. They work closely with clients to understand their communication needs, configure cloud-based calling systems, and integrate Webex Calling with existing IT infrastructure. Their responsibilities also include troubleshooting technical issues, providing training, and ensuring optimal system performance. Consulting Engineers play a crucial role in helping organizations transition from traditional phone systems to modern, cloud-based unified communications.

What are the key skills and qualifications needed to thrive as a Webex Calling Consulting Engineer, and why are they important?

To thrive as a Webex Calling Consulting Engineer, you need deep knowledge of VoIP technologies, unified communications, networking fundamentals, and a relevant degree or certifications like CCNA Collaboration or Cisco Webex certifications. Familiarity with Cisco Webex Calling, Unified Communications Manager, SIP protocols, and related deployment and troubleshooting tools is essential. Strong problem-solving, communication, and client management skills help you deliver solutions and build trust with stakeholders. These competencies are crucial for successfully designing, implementing, and supporting complex cloud communication systems in diverse enterprise environments.
Network & Voice Engineer

Network & Voice Engineer

Apex Tool Group, LLC

Apex, NC • On-site

Full-time

Posted 27 days ago

Apex Tool Group rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

123rd of 418 rated machine equipment manufacturers

Job description

The Blueprint (Role Profile)
Reporting to the Manager of Network and Telecom Infrastructure, this position will be part of a strong team that works closely with internal colleagues and vendors to maximize network, voice, and unified communications system efficiency, consistency, and availability. This role functions as a Network & Unified Communications Engineer, with a strong emphasis on voice engineering, call routing, and cloud-based communications solutions. This role is responsible for the design, implementation, and support of both enterprise network infrastructure and voice/unified communications (UC/UCaaS) platforms across a global enterprise environment in Apex, NC. This role will play a key part in supporting and evolving the organization's voice environment from on-premises systems to modern cloud-based platforms.
Come build your future with us!
The Build (Responsibilities)
  • Design, implement, and support enterprise voice and unified communications (UC/UCaaS) platforms across on-premises and cloud environments.
  • Serve as a subject matter expert for voice systems, supporting design decisions, troubleshooting, and platform evolution.
  • Configure, troubleshoot, and maintain enterprise network infrastructure, including routers, switches, wireless systems, firewalls, and SD-WAN technologies across multi-vendor environments (e.g., Cisco, Aruba, Palo Alto, VeloCloud).
  • Support day-to-day network and voice operations, including incident response, ticket resolution, and outage management.
  • Design and support enterprise wireless and secure access solutions, including controller-based and cloud-managed environments, as well as network access control platforms (e.g., Cisco WLC, Aruba Central, ClearPass).
  • Monitor and resolve network and voice incidents, including proactive performance analysis and operational troubleshooting.
  • Manage network and voice infrastructure projects from planning through implementation and maintaining accurate system documentation.
  • Administer and support Cisco Unified Communications Manager (CUCM) and related voice applications, including lifecycle management, upgrades, and migration to cloud-based platforms such as Webex Calling and RingCentral CX.
  • Design and maintain dial plans, call routing logic, and number normalization for multi-site environments.
  • Configure and support voice signaling protocols (SIP, H.323, MGCP) and ensure interoperability across systems and providers.
  • Troubleshoot voice issues across the full call path, including endpoints, call control, gateways, signaling, and media quality (latency, jitter, packet loss).
  • Manage voice connectivity including SIP trunking, PSTN integration, and coordination with telecom carriers.
  • Implement and maintain Quality of Service (QoS) policies to support voice and real-time communications.
  • Design and implement secure network infrastructure and controls, including firewalls, VPN, and access management capabilities to protect enterprise systems.

The Toolbox (Qualifications)
  • B.S. or B.A. in a technical field or relevant combination of education and experience (may consider 10 years of relevant experience in lieu of degree).
  • 7+ years of experience implementing, administering, and troubleshooting enterprise network and voice infrastructure.
  • Strong understanding of network security concepts including firewalls, VPNs, and access control.
  • Strong understanding of enterprise networking, including routing, switching, TCP/IP, and dynamic routing protocols (OSPF, EIGRP, BGP).
  • Experience designing, supporting, and troubleshooting enterprise voice and unified communications systems (UC/UCaaS) platforms including dial plans, call routing, and protocols such as SIP, H.323, and MGCP.
  • Experience with SIP trunking, PSTN connectivity, and telecom carrier integrations.
  • Exposure to cloud-based voice and contact center platforms (e.g., Webex Calling, RingCentral CX) preferred.
  • Experience supporting collaboration technologies including voice, video conferencing, and other collaboration technologies.
  • Familiarity with network monitoring and troubleshooting tools (e.g., LogicMonitor, LiveAction or similar).
  • Experience working as a Network Engineer, Voice Engineer, or Unified Communications Engineer in enterprise environments.
  • Strong documentation and communication skills, both written and verbal.
  • Ability to work across teams and manage multiple priorities.

Professional Skills and Additional Requirements:
  • Experience with enterprise LAN/WAN technologies and architectures.
  • Ability to design, document, and support complex network and voice infrastructures.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment with shifting priorities.
  • Cisco CCNP (Enterprise or Collaboration) or equivalent experience strongly preferred.

At Apex Tool Group (www.apextoolgroup.com), we build innovation. Each day, our associates strive to find new and exciting ways to help our customers solve their most complex challenges. By harnessing our global resources, unprecedented insights and spirit for service, we build more than just tools for the jobsite - we help build the future.
ATG is a global manufacturer of hand and power tools, tool storage and accessories, chain, and electronic soldering solutions with more than $1.2 billion in annual revenues. Our 6,700 associates around the world have built powerhouse brands like GEARWRENCH®, SATA®, Crescent®, Cleco®, Weller® and APEX®. Our brands are trusted by the professional trades and DIY enthusiasts alike. With our roots dating back to the 1800's, our tools have driven technological advancements that drive efficiency, speed and safety for customers in a broad range of commercial and consumer markets.
As part of the ATG team, you will move fast, think globally, learn from your colleagues and grow your career. You'll enjoy competitive benefits, a healthy work/life balance and have opportunities to give back to the communities we serve.
Our six core values - Customers Come First, Integrity in All We Do, Continuous Improvement, Innovation for Growth, Passion to Succeed and Best Talent, One Team - drive our daily decisions. Connect with us on social media to learn more - Facebook, Instagram, LinkedIn and Twitter.
If your goal is to work where finding a better way never ends and your ideas become reality, join us and say #WeBuildATG!

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