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Web3 Customer Jobs (NOW HIRING)

Tags Web3 Jobs • Cryptocurrency Web3 Jobs • Web3 Remote Jobs • Cryptocurrency Entry Level ... While many of our customers engage ProServe virtually, there is always the potential that a ...

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Develop and own the ecosystem marketing strategy across chain partnerships, infrastructure partners, channel partners (e.g., AWS), and key customers spanning Web3 native and TradFi verticals. * Build ...

You will develop and execute go-to-market strategies that effectively address customer needs, drive market penetration, and onboard web3 and enterprise teams to our cutting-edge compute network ...

... in Web3 and related fields. * Systematically source global investment opportunities and maintain a robust deal pipeline using CRM tools. * Evaluate technical architectures, tokenomics, and ...

Develop and own the ecosystem marketing strategy across chain partnerships, infrastructure partners, channel partners (e.g., AWS), and key customers spanning Web3 native and TradFi verticals. * Build ...

You will develop and execute go-to-market strategies that effectively address customer needs, drive market penetration, and onboard web3 and enterprise teams to our cutting-edge compute network ...

Our customers include top web3 brands like Polymarket, OpenSea, Circle, WorldCoin, as well as major global brands like Shopify and Adobe. The Alchemy team draws from decades of deep expertise in ...

Drive the evolution of domain infrastructure to seamlessly work across Web3 and the next generation of the internet Customer-Centric Product Development * Conduct regular interviews and feedback ...

Drive the evolution of domain infrastructure to seamlessly work across Web3 and the next generation of the internet Customer-Centric Product Development * Conduct regular interviews and feedback ...

Market & GTM Intelligence Monitor Web3, fintech, digital assets, and cybersecurity markets to identify new commercial opportunities. Gather intelligence from customers, partners, investors, and ...

... enabled Web3 ecosystem. For more information, visit alchemy.com. About the Role Alchemy is hiring a Social & Technical Content Manager to own how our strongest product, engineering, and customer ...

Customer Support Representative

$16.50 - $22.25/hr

Proven experience as a Customer Support Representative or similar role. (Especially with web3 projects) * Strong problem-solving skills * Excellent communication, and interpersonal skills. * Ability ...

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As of Sep 9, 2026, the average hourly pay for web3 customer in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Infographic showing various Web3 Customer job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Senior Ecosystem Marketing Manager

Manhattan, NY • On-site

Other

Medical, Dental, Vision, Retirement

Posted 11 days ago


Job description

About Alchemy

Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.

Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com.

About the Role

We're looking for a Senior Ecosystem Marketing Manager to own and scale Alchemy's presence across the Web3 ecosystem, spanning chain partnerships, infrastructure providers, channel partners, customers, and emerging verticals like traditional finance and agentic commerce.

Alchemy is the AWS of blockchain. We power everyone from Azuki and Polymarket to JP Morgan and Robinhood. This role sits at the intersection of all of those relationships and has the unique mandate to build deep, strategic connections across the entire ecosystem, then turn those relationships into high impact co-marketing programs, joint campaigns, thought leadership, and distribution at scale.

This role has extraordinary breadth. You'll develop and execute strategy across Web3 native partners (chains, protocols, infrastructure providers), traditional finance institutions entering onchain (JP Morgan, Visa, MasterCard), customers, and channel partners (AWS and beyond). You'll also keep a pulse on the frontiers of blockchain, including stablecoins, RWA tokenization, deposit tokens, institutional staking, and agentic commerce, positioning Alchemy as the infrastructure layer that makes it all possible.

This is a senior, strategic role. We're looking for someone who already has existing relationships across the ecosystem and a proven track record of expanding their network, developing a distribution strategy, and executing it at scale. You won't be building a network from scratch. You’ll be activating one.

What You’ll Do
  • Develop and own the ecosystem marketing strategy across chain partnerships, infrastructure partners, channel partners (e.g., AWS), and key customers spanning Web3 native and TradFi verticals.

  • Build and deepen strategic relationships with ecosystem players, including chains, protocols (Chainlink, Fireblocks, Canton Network), technology partners, and enterprise customers, to create mutual distribution opportunities.

  • Design and execute joint campaigns, co-branded content, co-hosted events, and thought leadership programs that amplify Alchemy's brand across partner channels and audiences.

  • Drive ecosystem distribution at scale by identifying and activating opportunities to leverage partner channels (newsletters, events, social, developer communities) to expand Alchemy's reach and brand awareness.

  • Host and coordinate thought leadership workshops, panels, and executive roundtables with key ecosystem players to reinforce Alchemy's position as the foundational infrastructure layer for onchain development.

  • Keep a pulse on the TradFi to onchain movement, tracking how institutions like JP Morgan, Visa, MasterCard, and Coinbase are adopting blockchain and identifying marketing opportunities at the intersection of traditional finance and Web3.

  • Monitor and engage with emerging trends including stablecoins, RWA tokenization, deposit tokens, institutional staking, and agentic commerce (AI agents on blockchain rails), positioning Alchemy as the infrastructure powering these movements.

  • Collaborate cross functionally with Product Marketing, Sales, Partnerships, and Content to ensure ecosystem marketing efforts are tightly aligned with Alchemy's GTM strategy and revenue goals.

  • Build and maintain a comprehensive ecosystem map, tracking key players, partnership health, co-marketing pipeline, and campaign impact across verticals.

  • Report on ecosystem marketing performance, providing clear metrics and insights to leadership on brand awareness, partner engagement, and pipeline contribution.

What we’re looking for
  • 5+ years of experience in ecosystem marketing, partner marketing, or strategic marketing within crypto, blockchain, or developer infrastructure.

  • Existing relationships across the Web3 ecosystem, including chains, protocols, infrastructure providers, and key industry players. You are not starting from zero.

  • Proven track record of developing an ecosystem or partner marketing strategy and distributing it at scale, driving measurable brand awareness, partner engagement, and pipeline impact.

  • Experience executing joint campaigns, co-marketing programs, and events with ecosystem partners that drove real business outcomes.

  • Strong understanding of the blockchain landscape, including L1s/L2s, DeFi, infrastructure, wallets, and the developer tooling ecosystem.

  • Working knowledge of TradFi's onchain adoption, with familiarity around how institutions are approaching stablecoins, tokenization, and blockchain based settlement.

  • Awareness of emerging trends in agentic commerce and AI powered onchain transactions.

  • Exceptional relationship building and communication skills, with the ability to navigate conversations with chain foundations, protocol teams, enterprise partners, and C-suite executives with equal comfort.

  • Strong cross functional collaborator with a proven ability to work closely with Sales, Product Marketing, Partnerships, Content, and Engineering to align ecosystem efforts with company wide priorities and drive unified go‑to-market execution.

  • Strategic thinker who can also execute, comfortable building a plan from scratch and rolling up sleeves to ship campaigns, host events, and manage partner activations.

  • Self-starter mentality with extreme ownership who thrives in fast paced, high autonomy environments.

Nice to Haves
  • Ability to be in office in SF or NYC 3x a week.

  • Experience at a blockchain infrastructure company, chain foundation, or developer platform.

  • Previous experience marketing to both Web3-native and enterprise/TradFi audiences.

  • Familiarity with Alchemy's product suite (RPC, Gasless Transactions, Data APIs, Webhooks, etc.).

  • Experience managing or influencing channel partnerships with major cloud/tech providers (AWS, GCP, etc.).

  • Background in developer relations or developer-focused marketing.

  • Existing presence and influence on Crypto Twitter / X and within key Web3 communities.

Benefits and Perks

Medical, Dental, & Vision
Gym Reimbursement
Home Office Build-out Budget
In-Office Group Meals
Commuter Benefits
Flexible Time Off
Wellbeing & Mental Health Perks
Learning & Development Stipend
Company Sponsored Conferences & Events
HSA and FSA Plans
Fertility Benefits

Alchemy is committed to offering competitive compensation, including base salary as well as bonus and equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.

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