Web Operations Manager Jobs in Windham, NH (NOW HIRING)

This position is eligible for a $2,000 sign-on bonus. Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications.

Job Summary:

This position is accountable for the safe, efficient, timely, and courteous delivery of one or more energy products: fuel oil, diesel fuel, off-road diesel fuel, gasoline, and propane. In quieter times of business, drivers also assist in meter reading, tank setting, fleet reconditioning, and maintenance of company-owned and operated properties.

Specific Responsibilities:

• Efficiently delivers distillates and propane as directed by the distribution office team, observing all applicable safety practices and company regulations in the performance of duties.
• Performs “return to service” duties that include leak checks and relighting of appliances (propane), and prime/starts (oil).
• Maintains a daily respectful, timely dialogue with the office staff and Distribution Manager/Operations Manager.
• Inspects and maintains delivery trucks, including:
  • Thorough, regular pre-trip inspections as required by state and Federal agencies (DOT, FMCSA), to be documented along with any other truck issues in the company’s fleet management software.
  • Paperwork (e.g. inspection stickers/reports, registrations, hazmat permits, insurance cards, shipping papers).
  • Regular interior and exterior cleaning.
  • Monthly meter creep testing (propane).
  • Daily emergency shutoff testing (propane).
• Maintains and submits accurate reports and customer payments.
• Participates in regular safety and operations meetings, proposing ideas for improving delivery processes.
• Executes on the safety strategy defined by the company management team.
• Uses Personal Protective Equipment when applicable (e.g. masks, goggles, face shields, gloves, and boots).
• Provides customer service support for delivery matters as necessary, either in person or by involving other members of the distribution team.
• Keeps the office team and Distribution Manager/Operations Manager informed on delivery or customer situations that arise.
• Assists in off-season tasks such as fleet reconditioning, meter reading, tank setting, and landscaping/maintenance of company properties.
• Executes other tasks and duties assigned by the Distribution Manager/Operations Manager.

Leadership, Education and Training Requirements:

• A complete commitment to safety, for self, team, and the customer.
• Driven to meet and exceed customer satisfaction expectations, including timely issue resolution and proactive customer outreach.
• Concise, effective verbal and written communications skills.
• Ability to work well independently, and as part of a larger team, to drive positive results.
• Strong time management skills, including the prioritization of necessary tasks to accomplish the desired result.
• Flexibility to adapt to constantly changing situations, driven by climate, geography, and business need.
• Comfort in driving through a wide variety of weather conditions.

Technical Requirements:

• Three or more years of petroleum or propane delivery experience preferred.
• Commercial Driver’s License, Class A or B, with hazmat, tanker, and air brake endorsements.
• Valid DOT medical certificate.
• Ability to drive a standard-shift transmission.
• Ability to pass company-provided drug test, alcohol test, and physical.
• Availability to work a flexible schedule, including weekends, overtime, and on call shifts.
• Experience with regulatory agency requirements (e.g. DOT, HazMat, OSHA, FMCSA).
• Licensing and certifications as applicable (e.g. CETP delivery modules for propane).
• Proficient in the use of Android tablets and web-based software applications.

Job Environment:
Delivery generally requires the following duties to be performed, without restrictions: the ability to push or pull up to 100 pounds; bend; lift up to 25 pounds; kneel, squat, climb, stand, walk, sit, reach, drive, perform repetitive motions, and exercise fine motor skills. Hearing and vision must meet standards for Commercial Driver’s licensing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.

Compensation:

Hourly pay is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications. For the purpose of this role, the hourly rate opportunity is: PAY: $27.00 to $35.00

Benefits:

• Employee Discount on gasoline, and residential propane and oil
• Medical, Dental, and Vision Insurance
• 401K Retirement Plan with Company Match
• Paid Time Off
• Employee benefits
• Company Paid Life Insurance and Optional Life Insurance
• Short-Term and Long-Term Disability
• Critical Illness and/or Accident Insurance

About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing. Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Do the Right Thing," "Safety in Everything We Do” and “Be Resourceful.” Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.

Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.

Haffner’s is committed to providing a safe work environment for all employees.

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