Web Operations Manager Jobs in Irvine, CA (NOW HIRING)

About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
We are seeking an experienced design leader to join our Digital Studio at Rivian as a Senior Manager, Web Product Design. This role is responsible for leading the team behind customer-facing experiences on Rivian's website, with a core focus on product stories, commerce flows, and overall UX strategy.
In this role, you will lead and mentor a team of product designers bringing our vehicles and services to life on a global platform. You'll oversee the web ecosystem and drive the strategy for the end-to-end user experience, from brand discovery through product comprehension to multi-step purchase processes. You will guide work across projects focused both on narrative storytelling as well as transactional checkout and purchase experiences, while aligning design strategy with overarching business goals. Scope includes Rivian.com and the Rivian Gear Shop.
This is a hybrid role at our design offices in Irvine.
Responsibilities

• Build, manage, and mentor a high-performing team of 4-6 web product designers, fostering design excellence and professional growth.
• Partner with cross-functional leadership to define user problems, business opportunities, and strategic priorities for Rivian's web platform.
• Drive feature roadmaps, planning, and resource allocation in collaboration with cross-functional partners to set focus for upcoming quarters.
• Collaborate with design leaders across Rivian including commercial, design, service, enterprise, and brand teams to ensure ecosystem consistency.
• Oversee multiple workstreams and projects from initiation through release, ensuring high-quality execution and timely delivery.
• Frame design challenges through strategic briefs, setting clear scope and vision for the team.
• Champion user research, contextual inquiry, A/B testing, and analytics to inform design decisions and optimize performance.
• Guide team iteration throughout the design process, from strategic concepts to final polished experiences.
• Present design vision, strategy, and work to business stakeholders and executive leadership.
• Partner with the Design Systems team to scale, refine, and evolve enterprise design patterns across our digital ecosystem.
• Establish design operations and work closely with engineering leadership to streamline handoffs and build processes across teams.

Qualifications
Please include a link to your portfolio (with credentials). Applications without portfolios and log-in credentials will not be reviewed.

• 8-10+ years working in digital product design with expertise across complex web platforms.
• 3+ years of experience directly managing and leading product design teams.
• Deep expertise in e-commerce, checkout flows, and direct-to-consumer purchase experiences across both visual and experience design.
• A compelling portfolio demonstrating exceptional art direction, design strategy, team leadership, commerce frameworks, and measurable business impact.
• Experience localizing direct-to-consumer purchase experiences across domestic and global geographies.
• Excellent presentation, communication, and interpersonal skills with a proven ability to influence stakeholders and present to leadership.
• Strong knowledge of modern design tooling and systems with a particular focus on agentic and direct-to-code workflows
• Thorough understanding of user research methodologies, A/B testing, and web UX/UI principles.
• Domain experience in digital commerce and complex digital ecosystems.
• Proven ability to manage multiple team workstreams, adapt to shifting priorities, and scale processes in a fast-paced environment.
• Experience leading cross-functional design efforts within agile frameworks.

Pay Disclosure
The salary range for this role is $196,000 - $245,000 for California based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.
The successful candidate may be eligible for annual performance bonus and equity awards.
We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy and Technology
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
How We Use AI in Our Hiring Process: To ensure transparency, we want candidates to know that Rivian uses iCIMS Talent Cloud Artificial Intelligence (TCAI) and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications that match the key requirements for each role.
AI does not make hiring decisions: Qualified candidate applications are reviewed by a member of our team, and all decisions throughout the process are made by humans. We use AI to support efficiency and consistency, not to replace human judgment. We are committed to a fair, thoughtful, and equitable experience for every candidate.
Participation in AI profile matching is entirely voluntary. If you prefer that your profile not be used in this process, you can opt out at any time. Opting out means your profile will be excluded from automated matching and will not be surfaced for additional roles through this system. Your current application remains active and will not be affected in any way.
Please note that we are currently not accepting applications from third party application services.