Web Developer Intern Jobs in Tennessee (NOW HIRING)

Job Description:

oAssist in implementing and maintaining network configurations in a cybersecure environment, following company security policies and industry best practices.

o Help monitor for security or performance issues and escalate according to defined procedures.

Configure and maintain data hubs and field networks

o Follow detailed instructions and standard operating procedures (SOPs) to configure data hubs and related network devices to specification (including IP addressing, routing, VLANs, and firewall rules as appropriate).

oPerform software and firmware upgrades under supervision, validate successful deployment, and document changes.

o Assist in staging, testing, and troubleshooting new configurations before deployment to customer or production environments.

Customer connectivity and onboarding

oWork with customers, project teams, and senior network engineers to establish and verify connectivity between customer sites and the NEXTpower environment.

oApply foundational knowledge of networking protocols (e.g., TCP/IP, DHCP, DNS, VPN, routing, switching) to assist with connectivity setup and troubleshooting.

oParticipate in remote or onsite sessions to walk customers through basic network requirements, checks, and tests.

Technical support & troubleshooting

oProvide firstline technical support for network connectivity issues, gathering logs, running diagnostic commands (e.g., ping, traceroute, basic interface checks), and documenting findings.

oCollaborate with senior engineers to triage, analyze, and resolve issues affecting data flow, device connectivity, or performance.

o Clearly communicate status, impact, and next steps to internal stakeholders and, when appropriate, to customers.

Documentation & process improvement

oDocument network configurations, topologies, processes, and procedures, ensuring they are clear, accurate, and uptodate.

oHelp create or refine runbooks, checklists, and knowledgebase articles to support repeatable, reliable operations.

o Capture lessons learned from issues and deployments to help improve standards and templates.

Collaboration & independent execution

oWork independently on welldefined tasks, managing time and priorities to meet deadlines.

oCollaborate effectively with crossfunctional teams (e.g., Network Engineering, Remote Monitoring, Technical Services, Field teams, and Customer Success) to support project and operational goals.

oProactively ask questions, seek mentorship, and surface risks or blockers early.
Communication & stakeholder engagement

oExpress ideas clearly in both verbal and written communication, tailoring detail to the audience (engineering peers vs. nontechnical stakeholders or customers).

oPrepare concise updates, tickets, or reports summarizing issues, root causes (when known), and actions taken.

oContribute to customerfacing communication with a professional, serviceoriented approach.

Currently pursuing or recently completed a degree in Computer Engineering, Electrical Engineering, Computer Science, Information Systems, or related field, or 1-2 years of equivalent practical experience.

Foundational understanding of networking concepts and protocols (TCP/IP, VLANs, routing, switching, DHCP, DNS, VPN, basic firewall concepts).

Familiarity with Linux or network device CLIs for basic configuration and troubleshooting is a plus.

Experience (academic, lab, home lab, or professional) with configuring routers, switches, or firewalls is preferred.

Strong analytical and problemsolving skills with attention to detail and documentation.

Ability to work in a fastpaced, operational environment, handling multiple tasks with supervision as needed.

Genuine interest in network engineering, cyber security, and large distributed/industrial or energy systems.

At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we're building the foundation for the world's next generation of clean energy infrastructure.

Nextpower is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.