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Web Based Technical Support Jobs (NOW HIRING)

Honeywell

Technical Support Professional

Costa Mesa, CA

$60K - $76K/yr

As a Technical Support Professional here at Honeywell, you will provide expert software and technical support for internally developed enterprise client-server and web-based applications connected to ...

Arrow Electronics

Technical Support Associate

Melville, NY · On-site

$36.17 - $44.21/hr

Technical Support Associate Since 1982, NIC Components (NIC), in partnership with Nippon Industries ... web-based product content (e.g., datasheets, website parametric search tools). This position is ...

Alarm.com

Support Operations Associate

Minneapolis, MN · On-site

$21 - $22/hr

Support Operations Associate Do you have a passion for providing exceptional customer service and ... Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications ...

NICE

Technical Support Engineer

Richardson, TX · On-site

... cloud-based applications. Working closely with customers, Product, and Engineering, you'll ... Guide customers through technical troubleshooting via phone, email, and web meetings while ...

Alarm.com

Support Operations Associate

Minneapolis, MN · On-site

$21 - $22/hr

Support Operations Associate Do you have a passion for providing exceptional customer service and ... Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications ...

Socket.dev

Technical Support Specialist

Atlanta, GA · On-site

... and providing web-based analytics to help customers better manage their fleets. Geotab's open ... As a Technical Support Specialist, your key area of responsibility will be troubleshooting and ...

New

Collabera

Technical Support

Carrollton, TX · On-site

... technical/product software environment. Strong telephone skills ... Demonstrable Product (software and web application) Support and Customer Service experience.

Weekday AI

Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

Up to $25 to $27/hr (Based on experience & certifications) Become a part of a top organization in ... Deliver remote technical assistance through phone, email, web, and direct customer engagement

Weekday AI

Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

Up to $25 to $27/hr (Based on experience & certifications) Become a part of a top organization in ... Deliver remote technical assistance through phone, email, web, and direct customer engagement

NeuroFlow

Technical Support Engineer

Philadelphia, PA · On-site

Position Overview The Tier 2 Technical Support Engineer owns escalated issues that require hands-on ... Familiarity with web application fundamentals, HTTP, client/server interaction, browser-based ...

Computech Corporation

Technical Support

Saline, MI · On-site

$33K - $42K/yr

In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ... Audio/Visual experience, as well as, Polycom video conference support and use of audio and web ...

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Web Based Technical Support information

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How much do web based technical support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for web based technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are popular job titles related to Web Based Technical Support jobs?

For Web Based Technical Support jobs, the most frequently searched job titles are:

Technical Support Representative

Post Falls, ID • On-site, Remote

Corporate Tools
Software Development • 51 - 200 employees
Learn more about Corporate Toolsexternal

$18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Key responsibilities

  • Assist customers via phone, email, and potentially chat to resolve inquiries, concerns, and technical issues related to domains, web hosting, email, DNS, and other services.

  • Guide customers through registering, transferring, managing domain names, and troubleshooting website-related issues such as DNS configuration and SSL certificates.

  • Collaborate with internal teams to resolve complex customer issues, maintain accurate customer records, and document interactions in the CRM system.

Job description

Overview
Corporate Tools is looking to add more tech savvy people to our web services super team. In this role, you will be responsible for providing customer service and technical support to clients of our domain and web hosting branch of services. You will serve as a primary point of contact for clients, assisting them with inquiries, troubleshooting issues, and ensuring their satisfaction with our services. Your expertise and attention to detail will be crucial in delivering a seamless customer experience.
We've coded this job as "Flex," which means that it can be performed remotely, providing flexibility for our team members. The shift is Monday-Friday 8:00am-4:30pm and that is PST. If you are in a different time zone, you must adjust to this schedule.
Wage
Up to $18.50 / hour
Benefits
  • 100% employer-paid medical, dental & vision Full coverage for employees - nothing comes out of your paycheck. Plus an annual review with a raise option.
  • Time off that grows with you 22 days PTO + 4 holidays to start. After 3 years it bumps to 29 days, and after 5 years you move to flexible time off - not accrued, not capped. Take time off when you want.
  • Parental leave & 401(k) match Paid parental leave, plus up to 6% company 401(k) matching with no vesting period - it's yours from day one.
  • Quarterly allowance Spend it on whatever makes work better: a comfier remote setup, continuing-education classes, a plant for your desk, coffee for a coworker, a massage for yourself... really, whatever.
  • No dumb perks (and a trail mix bar) No weekend dog-walking gimmicks that look cool but cost nothing because nobody uses them. We spend on benefits you'll actually use - an open-concept office, friendly coworkers, a creative environment, and yeah... a trail mix bar.

Responsibilities
  • Act as the first point of contact for customers, assisting via phone, email, potentially chat, and who knows what other ways in the future.
  • Address customer inquiries, concerns, and technical issues related to domains, web hosting, email, DNS, and other related services.
  • Guide customers through the process of registering, transferring, and managing their domain names.
  • Assist customers with website setup, domain configuration, and troubleshooting website-related issues.
  • Collaborate with internal teams, including technical support and account management, to resolve complex customer issues and ensure timely resolution.
  • Educate customers on best practices for domain management, DNS setup, and web hosting configurations.
  • Maintain accurate customer records, update account information, and document all customer interactions in the CRM system.
  • Identify opportunities to upsell or cross-sell additional products and services to customers based on their needs.
  • Stay up to date with industry trends and advancements in domain and web hosting technologies.
  • Other client support duties as needed.

Requirements
  • Strong empathy, ability to see challenges from the customer's point of view coupled with a passion to help.
  • Knowledge or strong desire to learn domain registration, DNS management, web hosting concepts, and related protocols (e.g., HTTP, FTP, SMTP).
  • Familiarity with popular content management systems (e.g., WordPress, Joomla) and website builders (e.g., Wix, Weebly).
  • Proficiency or strong desire to learn to troubleshoot website-related issues, such as DNS configuration, SSL certificates, and email setup.
  • Excellent communication skills, both verbal and written, with a friendly and personalized approach.
  • Technical aptitude and the ability to quickly learn and adapt to new technologies and processes.
  • Experience working with CRM systems and proficiency in using support tools and ticketing systems.
  • Flexibility to work in a fast-paced environment, potentially including some temporary changes in set shift, occasional weekends, and occasional holidays.
  • Strong attention to detail with a no-exception approach to protecting account privacy.

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