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Wayfair Customer Service Jobs in California (NOW HIRING)

National Assemblers

Product Assembler Technician (IHC)

Fremont, CA · On-site

$20 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Wayfair, and Bass Pro Shops. We were named Assembly Company of the Year and are the fastest-growing ... Provide top-notch customer service and educate customers. * Maintain accurate records of work ...

Manufacturing Firm

Be Seen First

E-Commerce Operations Specialist, Amazon Marketplace & Digital Retail

Huntington Beach, CA · On-site

$65K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... as Amazon, Walmart, Wayfair, and Shopify (including verifying pricing, company compliances ... Manage Customer Service team inquiries; Process refunds, returns or credits via Shopify, Amazon ...

Eureka Ergonomic

Territory Sales Representative

Corona, CA · On-site

$65K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our products are featured on Costco, Wayfair, and Amazon, and showcased in high-end furniture ... Monitor sell-through performance, promotions, and customer feedback. * Attend trade shows, showroom ...

Later

Senior Identity Engineer

Los Angeles, CA · On-site

$123K - $169K/yr

... and customer-facing experiences * Harden login systems, establish consistent authentication patterns across services, and ensure secure integration between tools * Build and maintain internal ...

All JobsWayfair Customer Service JobsWayfair Customer Service Jobs in California

Wayfair Customer Service information

See California salary details

$24.2K

$57.2K

$99.7K

How much do wayfair customer service jobs pay per year?

As of Aug 15, 2026, the average yearly pay for wayfair customer service in California is $57,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What is a Wayfair Customer Service?

A Wayfair Customer Service job involves assisting customers with their orders, answering inquiries about products, resolving issues, and providing support through phone, email, or chat. Representatives help ensure a smooth shopping experience by addressing concerns about shipping, returns, and payments. Strong communication skills and problem-solving abilities are essential to succeed in this role.

What does a Wayfair Customer Service representative do?

A typical day as a Wayfair Customer Service representative involves responding to customer inquiries via phone, email, or chat, troubleshooting order issues, and guiding customers through their purchasing process. You work collaboratively with other departments when escalations or special cases arise, ensuring every issue is resolved efficiently. The environment is usually fast-paced, requiring adaptability as you handle multiple tasks and different types of customer concerns. Team meetings, performance feedback, and training sessions are also a regular part of the workweek, helping you continuously develop your skills and stay informed about new products or policies.

What are the key skills and qualifications needed for a Wayfair Customer Service position?

To excel as a Wayfair Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in basic computer operations are highly valuable. Patience, active listening, and a positive attitude help you effectively resolve customer issues and enhance their experience. These skills ensure customer satisfaction, strengthen company reputation, and contribute to a productive team environment.

What are the most commonly searched types of Wayfair Customer Service jobs in California?

The most popular types of Wayfair Customer Service jobs in California are:

What are popular job titles related to Wayfair Customer Service jobs in California?

For Wayfair Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Wayfair Customer Service jobs in California look for?

The top searched job categories for Wayfair Customer Service jobs in California are:

What cities in California are hiring for Wayfair Customer Service jobs?

Cities in California with the most Wayfair Customer Service job openings:

Wayfair Customer Service jobs near you
Infographic showing various Wayfair Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,239 per year, or $27.5 per hour.

Operations Manager ECommerce and Wholesale 60 to 100k Los Angeles

The Hire Mark

Los Angeles, CA • On-site

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Location: Los Angeles, CA (On-Site)
Job Type: Full-Time
Compensation: $60,000–$80,000 base salary + performance-based commissions (Total compensation potential exceeding $100,000 annually)

About the Opportunity

The Hire Mark is recruiting on behalf of our client, a growing kitchen and bath fixtures company with a successful e-commerce, wholesale, and showroom business.

The company has also launched an exciting luxury product line currently featured in seven showrooms, with aggressive expansion plans to grow to more than 30 locations. They are seeking a highly motivated Operations Manager who wants to be involved in every aspect of a growing business and build a long-term career with significant advancement opportunities.

This position reports directly to ownership and offers a clear path to a Director of Operations role.

Responsibilities

  • Oversee daily operations across multiple departments, including sales, customer service, fulfillment, inventory, and warehouse operations

  • Help drive the expansion of the company's luxury brand through dealer development, showroom partnerships, trade shows, social media, influencer marketing, and e-commerce initiatives

  • Manage customer service operations, including phone, email, showroom support, and remote customer service staff

  • Supervise virtual assistants and offshore support teams

  • Create customer quotes using Shopify and internal sales platforms

  • Manage returns, warranty claims, chargebacks, and order issues

  • Oversee order processing, shipping, FBA shipments, and fulfillment operations

  • Maintain and grow online sales channels including Shopify, Amazon, Walmart, eBay, Wayfair, and additional marketplaces

  • Coordinate with vendors and internal departments to ensure operational efficiency

  • Identify opportunities to improve systems, processes, and profitability

  • Work closely with ownership on business growth initiatives and strategic projects

Qualifications

  • Minimum 3 years of operations management experience in an e-commerce, wholesale, distribution, or retail environment

  • Strong Shopify experience required

  • Experience managing marketplace channels such as Amazon, Walmart, eBay, or Wayfair

  • Strong customer service and communication skills

  • Comfortable managing multiple projects and departments simultaneously

  • Experience supervising employees or offshore teams is preferred

  • Experience with trade shows, brand development, or influencer marketing is a plus

  • Kitchen & bath, home improvement, hardware, or related industry experience is preferred but not required

Compensation & Benefits

  • $60,000–$80,000 base salary

  • Performance-based commission plan with total compensation potential exceeding $100,000

  • Annual performance reviews

  • Paid Time Off

  • Paid Holidays

  • Health, Dental & Vision Insurance (company contribution after 90 days)

  • 401(k) with company match

  • Direct mentorship from ownership

  • Outstanding opportunity for career growth into senior leadership

Hire Mark logo

About Hire Mark

Sourced by ZipRecruiter

Chaim Marks is the Founder and Managing partner of The Hire Mark. Chaim is responsible for executive search Talent planning, Acquisition, and Retention. Chaim has over 10 years of experience in the HR industry, having started The Hire Mark following his role as Director of Recruiting at Golden State Health Centers, a Healthcare Management firm with over 1200 full-time employees. Prior to his time at Golden State Health Center, Chaim spent 5 years at Platinum HR Management, an HR management firm, during which he Specialized in Payroll, Talent acquisition, and talent strategy.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Los Angeles, CA, US

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