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Waterpark Operation Manager Jobs (NOW HIRING)

Jellis

Gameday Bay Waterpark Manager

Canton, OH · On-site

$80 - $100/hr

As the Waterpark Manager, you won't simply inherit an operation. You'll help create one along with S&L Hospitality and the General Manager. You will be responsible for recruiting, developing ...

Slhosp

Gameday Bay Indoor Waterpark Manager

Canton, OH · On-site

$60 - $80/hr

As the Waterpark Manager, you won't simply inherit an operation. You'll help create one along with S&L Hospitality and the General Manager. You will be responsible for recruiting, developing ...

S&L Corporate Office

$60 - $80/hr

As the Waterpark Manager, you won't simply inherit an operation. You'll help create one along with S&L Hospitality and the General Manager. You will be responsible for recruiting, developing ...

S&L

Gameday Bay Indoor Waterpark Manager

Canton, OH · On-site

As the Waterpark Manager, you won't simply inherit an operation. You'll help create one along with S&L Hospitality and the General Manager. You will be responsible for recruiting, developing ...

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Waterpark Operation Manager information

See salary details

$31K

$63.5K

$118.5K

How much do waterpark operation manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for waterpark operation manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a Waterpark Operation Manager do?

A Waterpark Operation Manager is responsible for overseeing the daily operations of a waterpark, ensuring the safety and satisfaction of guests, and managing staff such as lifeguards and maintenance personnel. They coordinate schedules, supervise maintenance of attractions, enforce safety regulations, and handle customer service issues. Additionally, they may be involved in budgeting, staff training, and implementing operational policies to ensure the smooth running of the waterpark.

What are the key skills and qualifications needed to thrive as a Waterpark Operation Manager?

To thrive as a Waterpark Operation Manager, you need expertise in facility management, safety regulations, and staff supervision, often supported by a degree in hospitality or business management. Familiarity with pool filtration systems, scheduling software, and certifications such as Certified Pool Operator (CPO) are typically required. Strong leadership, problem-solving, and customer service skills help you motivate teams and ensure guest satisfaction. These skills are vital to maintaining safe, efficient, and enjoyable waterpark operations for both staff and visitors.

What are the main challenges Waterpark Operation Managers face during peak season, and how can they be addressed?

During peak season, Waterpark Operation Managers often face challenges such as maintaining guest safety amid high attendance, ensuring efficient staff scheduling, and quickly resolving operational issues like ride malfunctions or long queues. Addressing these requires robust staff training, proactive maintenance schedules, and clear communication channels among team members. Successful managers prioritize guest satisfaction and safety while adapting to rapidly changing park conditions, often collaborating closely with lifeguards, maintenance teams, and guest services.

What is the difference between Waterpark Operation Manager vs Waterpark Supervisor?

AspectWaterpark Operation ManagerWaterpark Supervisor
CredentialsRelevant certifications, management experienceBasic certifications, supervisory experience
Work EnvironmentOversees entire waterpark operationsManages daily staff and guest interactions
Employer & Industry UsageUsed by large waterparks and resortsCommon in smaller parks and seasonal venues
Search & Comparison IntentUnderstanding managerial roles and responsibilitiesFocus on daily supervision and staff management

The Waterpark Operation Manager oversees the entire waterpark, focusing on strategic planning, safety compliance, and overall operations. In contrast, the Waterpark Supervisor handles daily staff supervision and guest service. Both roles require relevant certifications, but the manager typically has more experience and responsibilities. The manager's role is broader, often in larger parks, while the supervisor is more hands-on with daily operations.

What are popular job titles related to Waterpark Operation Manager jobs?

For Waterpark Operation Manager jobs, the most frequently searched job titles are:

Infographic showing various Waterpark Operation Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Waterpark Manager

Woodford, VA • On-site

Kalahari Resorts & Conventions
Traveler Accommodation • 1 - 5K employees
Learn more about Kalahari Resorts & Conventionsexternal

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Key responsibilities

  • Oversee all waterpark operations, including safety, sanitation, equipment maintenance, and guest service.

  • Manage waterpark staff by recruiting, hiring, training, scheduling, supervising performance, and conducting disciplinary actions.

  • Control costs and labor scheduling to ensure safety, service standards, and profitability.

Kalahari Resorts rating

5.9

Company rating: 5.9 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

67th of 109 rated hotels

Job description

At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Waterpark Operation Manager
Kalahari Resorts & Conventions is seeking a Waterpark Operation Manager. In this role, you will be accountable for the administration, operation, and direct management necessary to achieve stated objectives in guest/associate safety, sanitation/cleanliness, equipment safety/repairs, sales/profitability, costs, employee retention, and guest service satisfaction of all Resort venues located in the indoor and outdoor waterpark.
As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll ensure that all guests feel welcome and safe and are given responsive, friendly, and courteous service always.
$23.00/hr
Key Responsibilities
  • Responsible for all waterpark associates' recruiting, selecting, hiring, orienting, and training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed in accordance with Kalahari policies, procedures and applicable laws.
  • Oversee cost controls and labor scheduling for all aspects of waterpark operations, to optimize safety, service standards and maximize profitability.
  • Assist with Kalahari waterparks' plan, strategies, actions and executing them effectively with waterpark associates.
  • Oversee all operations within the waterpark venues.
  • Ensure lifeguards and EMT's are performing to the standards set forth by Kalahari certifying agency and management team.

What We're Looking For
  • Star Guard Lifeguard Certification, Star Guard Instructor Certification, and Certified Pool Operator Certification
  • Minimum 2 years' experience in management, waterpark or aquatics departments with progressive managerial and leadership responsibilities required.
  • A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career

Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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