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Water Utility Administrative Assistant Jobs (NOW HIRING)

City of Katy

Water Utility Worker

Katy, TX · On-site

About the Role The City of Katy is looking for a dependable and hardworking Water Utility Worker to ... water meters and assist with meter readings for billing Respond to service calls, including ...

City of Katy

Water Utility Worker

Katy, TX · On-site

$20.74 - $25.92/hr

About the Role The City of Katy is looking for a dependable and hardworking Water Utility Worker to ... water meters and assist with meter readings for billing Respond to service calls, including ...

City of Katy

Water Utility Worker

Katy, TX · On-site

$20.74 - $25.92/hr

About the RoleThe City of Katy is looking for a dependable and hardworking Water Utility Worker to ... and repair water meters and assist with meter readings for billingRespond to service calls ...

City of Westminster

Water Superintendent

Westminster, CA · On-site

$112K - $144K/yr

... utility or public works maintenance, including two (2) years of supervisory and/or administrative ... Possess and maintain a valid Grade IV Water Distribution Operator Certificate issued by the ...

Water

Administrative Assistant

Bentonville, AR · On-site

$15.25 - $20.75/hr

Administrative Assistant The Administrative Assistant supports the Water for Good team through general administrative assistance, office management and reception, and other duties as assigned. The ...

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Water Utility Administrative Assistant information

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$31

How much do water utility administrative assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for water utility administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a water utility administrative assistant?

Water Utility Administrative Assistants are professionals who provide administrative and clerical support to water utility departments. Their duties typically include managing customer accounts, processing billing and payments, handling customer inquiries, maintaining records, and assisting with regulatory compliance documentation. They play a crucial role in ensuring the smooth operation of water utility services by supporting staff and facilitating communication between customers and utility management.

What are the key skills and qualifications needed to thrive as a water utility administrative assistant?

To thrive as a Water Utility Administrative Assistant, you need strong organizational skills, attention to detail, and familiarity with office administration, often supported by a high school diploma or associate degree. Proficiency with Microsoft Office Suite, utility billing systems, and customer management software is typically required. Excellent communication, problem-solving, and customer service skills help you interact effectively with customers and internal teams. These abilities ensure smooth office operations, accurate record-keeping, and responsive service within a water utility organization.

What are some common challenges faced by water utility administrative assistants, and how can they be managed effectively?

Water Utility Administrative Assistants often handle a high volume of customer inquiries, billing issues, and regulatory documentation. Managing competing priorities and strict deadlines can be challenging, especially during billing cycles or when service disruptions occur. Effective organization, clear communication with both customers and field staff, and familiarity with utility management software can help address these challenges. Building strong relationships within the team also ensures smoother coordination and problem-solving.

What is the difference between Water Utility Administrative Assistant vs Water Utility Clerk?

AspectWater Utility Administrative AssistantWater Utility Clerk
CredentialsHigh school diploma; some roles may prefer administrative certificationsHigh school diploma; basic clerical skills
Work EnvironmentOffice setting within water utility departmentsOffice environment, often front desk or customer service
Employer & Industry UsageUsed interchangeably in water utilities for administrative supportCommonly used to describe clerical roles handling customer accounts
Job ResponsibilitiesScheduling, correspondence, data entry, supporting managementProcessing payments, customer inquiries, record keeping

Both roles support water utility operations but differ slightly in scope. The Water Utility Administrative Assistant often handles broader administrative tasks, while the Water Utility Clerk focuses more on customer service and clerical duties. Understanding these distinctions can help job seekers target the right position.

What are popular job titles related to Water Utility Administrative Assistant jobs?

For Water Utility Administrative Assistant jobs, the most frequently searched job titles are:

Infographic showing various Water Utility Administrative Assistant job openings in the United States as of September 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $43,768 per year, or $21 per hour.

Water Utility Engineer I

Chicago, IL • On-site

Baxter and Woodman Inc
Civil Engineering Construction • 201 - 500 employees
Learn more about Baxter and Woodman Incexternal

$76K - $90K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Career Opportunities with Baxter and Woodman Inc

A great place to work.

Your future position: Water Utility Engineer I

Location: Chicago (O'Hare), Crystal Lake, Naperville, or Mokena, IL

Why you should join our team! Why Baxter & Woodman?

At Baxter & Woodman, both seasoned professionals and recent graduates find more than a job; they uncover a long-lasting, fulfilling career with a distinguished leader in technology and innovation. Our work environment is extraordinary and being honored as one of the 2026 Zweig Best Firms to Work For exemplifies our appreciation and respect for our dedicated staff.

About the role, Your Impact

Baxter & Woodman has a rewarding opportunity for a Water Utility Engineer I in our Infrastructure Department. The Water Utility Engineer I will be responsible for the design of drinking water, wastewater and other infrastructure projects for design-build in our Chicago (O'Hare), Crystal Lake, Naperville, or Mokena, IL office. A successful candidate will benefit from a unique opportunity to advance their career path tailored to their interest of technical design, project management, team management, or business development.

What your day-to-day will look like

  • Assist in the planning and design of municipal water distribution and sanitary sewer collection systems improvements, including pipelines, pumping stations, valves, meters, manholes, and related infrastructure.
  • Prepare engineering plans, specifications, cost estimates, and technical reports for utility infrastructure improvement projects.
  • Design underground infrastructure improvements using Trenchless Technologies, such as horizontal directional drilling, jack and bore, or lining.
  • Support development and implementation of utility Capital Improvement Programs (CIP) through project evaluation, prioritization, budgeting, and infrastructure replacement planning.
  • Perform hydraulic analyses and modeling of water distribution systems to support improvement design, capacity evaluations, and master planning efforts.
  • Conduct field investigations such as sanitary sewer evaluation surveys (SSES), fire flow testing, condition assessments, and construction observations to support design and planning activities.
  • Prepare permit applications and coordinate with local, state, and federal regulatory agencies to ensure project compliance.
  • Assist with Rate Studies, Funding Applications, GIS mapping, and large multidisciplinary projects (wastewater treatment plant, stormwater, and transportation projects).

Education/Certification Requirements

  • B.S. in Civil Engineering

Must-haves, what you will bring

  • Ability to lead themselves through project design.
  • Excellent technical writing skills.
  • Strong written, verbal, computer, and organizational skills.
  • Ability to work in a team environment for both engineering design and contractors.

Compensation The pay range for this role is $76,000-$90,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications.

You matter! Our outstanding benefits -At our organization, we prioritize the holistic well-being of our employees through a comprehensive range of benefits. This commitment is evident in our healthcare offerings, including medical, dental, and vision plans, alongside an Employee Assistance Program and dedicated benefit advisors for personalized support. Financial well-being is enhanced through our financial planning program, life and disability insurance, tax savings plans, and coverage for accidents, cancer, and critical illnesses. Balancing work and life, we provide generous paid time off, paid holidays, parental leave, and flexible work arrangements, including the option to work from home and/or work a flexible schedule on eligible positions. Additionally, we lead the industry by offering 401k plans, supported by expert financial advisors, and an Employee Stock Ownership program, ensuring our employees are not just part of a workplace but a thriving, supportive community dedicated to their well-being, financial security, and happiness.

Baxter & Woodman is an equal opportunity - Vet/Disability employer

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