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Water Company Jobs (NOW HIRING)

Operator

Shelton, CT ยท On-site

$42.52/hr

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire.

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire.

Operator

Shelton, CT ยท On-site

$42.52/hr

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire.

Seasonal Watershed Maintainer

Easton, CT ยท On-site

$16.50 - $20.50/hr

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire.

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Production Team

Kapolei, HI ยท On-site

$16/hr

Company Description Aloha Water Company has been Delivering Aloha to the people of Hawaii since 1994. We are the second largest Home and Office Bottled Water Delivery Company in the State and have ...

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Water Company information

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How much do water company jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for water company in the United States is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a water company, and how are they typically addressed?

Employees at a water company often encounter challenges such as responding to emergency repairs, ensuring compliance with strict health and safety regulations, and managing aging infrastructure. These challenges are typically addressed through robust training programs, close collaboration among operations, engineering, and customer service teams, and the use of advanced monitoring technologies. Regular team meetings and clear communication channels also help in quickly addressing issues and maintaining uninterrupted water service for the community.

What is the difference between Water Company vs Water Treatment Plant Operator?

AspectWater CompanyWater Treatment Plant Operator
Required CertificationsWater operator license, state-specific certificationsWater treatment operator license, state certifications
Work EnvironmentOffice settings, fieldwork at water facilitiesIndoor plant environments, outdoor plant sites
Employer & Industry UsageWater utility companies, municipal agenciesWater treatment facilities, municipal water plants
Common Search & ComparisonYesYes

Water Company employees typically work for utility providers managing water distribution and customer service, while Water Treatment Plant Operators focus on operating and maintaining water treatment processes. Both roles require similar certifications and work in related environments, often overlapping in industry usage. Understanding these differences helps job seekers identify the right career path within the water industry.

What does a water company do?

A water company is responsible for providing clean, safe drinking water to households and businesses. They manage the sourcing, treatment, and distribution of water, as well as the maintenance of water infrastructure such as pipes and treatment plants. In addition, water companies may handle wastewater collection and treatment to ensure environmental protection. Their work ensures that communities have reliable access to water and meet public health standards.

What are the key skills and qualifications needed to thrive as a Water Company Technician, and why are they important?

To thrive as a Water Company Technician, you need a background in water treatment, environmental science, or a related field, often supported by relevant certifications or licenses. Familiarity with SCADA systems, water testing equipment, and regulatory compliance tools is typically required. Strong problem-solving abilities, attention to detail, and effective teamwork are essential soft skills for this role. These competencies ensure water quality, system reliability, and compliance with safety and environmental standards.
More about Water Company jobs
What cities are hiring for Water Company jobs? Cities with the most Water Company job openings:
What states have the most Water Company jobs? States with the most job openings for Water Company jobs include:
Infographic showing various Water Company job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,210 per year, or $22.7 per hour.
Collections Representative

Collections Representative

Aquarion Water Company

Monroe, CT โ€ข On-site

$24.50/hr

Full-time

Re-posted 8 days ago


Job description

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.
Job Summary
Aquarion Water Company is seeking a detail-oriented and customer-focused Collections Representative to help reduce aged accounts receivable. In this role, you will work directly with customers to resolve past-due balances, document payment activity, and address disputes while maintaining compliance with state regulations. Success in this role requires strong communication, ability to multitask effectively across multiple systems in a fast-paced environment.
Principal Responsibilities
  • Deliver exceptional customer service across multiple communication channels, with a primary focus on inbound and outbound phone calls.
  • Contact customers with overdue balances to negotiate payments and secure commitments.
  • Analyze payment history to identify causes of delinquency and recommend solutions.
  • Document all interactions in SAP and CRM systems and follow up as needed.
  • Coordinates disconnect/reconnect activity with Field Service teams.
  • Research and process transactions using payment platforms (e.g., KUBRA, banking systems.
  • Support Customer Service during peak call volumes.
  • Resolve disputes, identify trends, and suggest process improvements.
  • Assist team members as needed to ensure business continuity.
  • Perform additional duties as assigned.

Preferred Requirements
  • Call center or high-volume customer service experience preferred
  • Strong communication, negotiation, and problem-solving skills.
  • Ability to manage time effectively and work independently.
  • Proficiency in Microsoft Office; ability to navigate multiple systems.
  • Positive, adaptable approach in a fast-paced environment.

Education/Certifications
  • Associate degree preferred or equivalent work experience will be considered.

Salary
  • Job is classified as a non-exempt position with a starting hourly rate of $24.50.
  • Hours for this role are 9:00AM to 5:30PM, Monday through Friday. During training period, hours may be slightly different.
  • Must be able to work full time with availability for overtime on infrequent occasions.
  • Based in our Monroe, CT office. After 3 months of successful employment, this role will be eligible for a hybrid schedule (3 days office/2 days remote).

Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.
Join Us
Aquarion Water Company of Connecticut, a subsidiary of Eversource, is the public water supply company for approximately 236,000 customer accounts or more than 750,000 people in 72 cities and towns in Connecticut, Massachusetts and New Hampshire.
We are the largest investor-owned water utility in New England and are among the seven largest in the U.S. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices.