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Waste Management Customer Service Jobs in Reno, NV

Plant Associate

Mccarran, NV · On-site

$16.25 - $21.75/hr

Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to ... services to millions of residential, commercial, industrial, medical and municipal customers ...

CDL Truck Driver

Reno, NV · On-site

$35.90/hr

... service or potential safety hazards. * Communicates customer requests to Operations Manager or ... Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to ...

CDL Truck Driver

Reno, NV · On-site

$35.90/hr

... service or potential safety hazards. * Communicates customer requests to Operations Manager or ... Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to ...

CDL Truck Driver

Reno, NV · On-site

$35.90/hr

... service or potential safety hazards. * Communicates customer requests to Operations Manager or ... Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to ...

CDL Truck Driver

Reno, NV · On-site

$35.90/hr

... service or potential safety hazards. * Communicates customer requests to Operations Manager or ... Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to ...

CDL Truck Driver

Reno, NV · On-site

$35.90/hr

... service or potential safety hazards. * Communicates customer requests to Operations Manager or ... Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to ...

... service or potential safety hazards. * Communicates customer requests to Operations Manager or ... Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to ...

... service or potential safety hazards. * Communicates customer requests to Operations Manager or ... Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to ...

About us WM is North America's leading provider of comprehensive waste management environmental services. We partner with our customers and the communities we serve to manage and reduce waste at each ...

About us WM is North America's leading provider of comprehensive waste management environmental services. We partner with our customers and the communities we serve to manage and reduce waste at each ...

About us WM is North America's leading provider of comprehensive waste management environmental services. We partner with our customers and the communities we serve to manage and reduce waste at each ...

About us WM is North America's leading provider of comprehensive waste management environmental services. We partner with our customers and the communities we serve to manage and reduce waste at each ...

... service or potential safety hazards. * Communicates customer requests to Operations Manager or ... Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to ...

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Showing results 1-20

Waste Management Customer Service information

See Reno, NV salary details

$24.4K

$57.8K

$100.7K

How much do waste management customer service jobs pay per year?

As of Aug 29, 2026, the average yearly pay for waste management customer service in Reno, NV is $57,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.

What is a waste management customer service?

A Waste Management Customer Service job involves assisting customers with inquiries related to waste collection, recycling, billing, and service requests. Representatives handle complaints, schedule pickups, provide information on waste disposal guidelines, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and knowledge of company policies.

What are the key skills and qualifications needed to thrive in waste management customer service?

Succeeding in Waste Management Customer Service requires strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and knowledge of waste collection schedules are often important in this role. Excellent listening skills, patience, and a positive attitude help individuals excel when resolving customer issues and working with team members. These competencies contribute to efficient service delivery, high customer satisfaction, and effective handling of inquiries or complaints.

What are the common challenges faced in waste management customer service, and how are they addressed?

In a Waste Management Customer Service position, common challenges include handling customer complaints about missed pickups, billing issues, or service disruptions, often during high call volumes or tight deadlines. Professionals in this role use effective communication and problem-solving skills to resolve concerns quickly while remaining calm and courteous under pressure. Collaboration with drivers, dispatchers, and operations staff is frequently necessary to investigate and resolve service-related questions. Ongoing training, supportive team environments, and standardized procedures help customer service representatives manage these challenges and deliver reliable support to customers.

What are the most commonly searched types of Waste Management Customer Service jobs in Reno, NV?

The most popular types of Waste Management Customer Service jobs in Reno, NV are:

What are popular job titles related to Waste Management Customer Service jobs in Reno, NV?

For Waste Management Customer Service jobs in Reno, NV, the most frequently searched job titles are:

Infographic showing various Waste Management Customer Service job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,828 per year, or $27.8 per hour.

Hospital Services Technician (WMHS), RWCS

Reno, NV • On-site


Waste Management
Environmental Consulting Services • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 652 frontline employees who took The Breakroom Quiz

23rd of 91 rated recycling and waste

Good employer

Recommended by parents

Respectful managers


$19.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Stericycle is now part of WM.  To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release.

What is the value of a WM job? The value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. 
Who are we? #WeAreWM

No prior hospital service experience required.  We will train you.  We invest in your future 


I. About Hospital Services Technician
Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various Stericycle programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

Schedule: Monday-Thursday Servicing Northern Nevada Sierra Med Center, Reno, NV  - and - ER at McCarran, Reno, Nv  

Start Time: 4am

Compensations: $19.20
 


II. Essential Duties and Responsibilities
 

  • Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
  • Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
  • Maintains a rigid collection and service schedule.
  • Communicates duty status on a defined scheduled.
  • Perform other duties and responsibilities, as assigned.


III. Qualifications 
A. Required Qualifications 
 

  • This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers, and
  • 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
  • Driver's License


B. Preferred Qualifications 
 

  • High School Diploma or GED (accredited)

Pay: The expected base pay rate for this office/on-site or position is $19.20. This range represents a good faith estimate forthis position. The specific salary offered to a successful candidatemay be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.
 


IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity.
V. Benefits 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.

Where We Stand. We are 50,000+ people - from many places and many backgrounds, and it is our amazing differences that make us stronger. Our commitment to inclusion, equity and diversity is rooted in our values and woven into our business strategies, as we work toward a sustainable tomorrow.

WM logo

About WM

Sourced by ZipRecruiter

Industry

Environmental consulting services and water, sewage, waste, steam, air heating and cooling systems

Company size

10,000+ Employees

Headquarters location

Houston, TX, US


What Waste Management employees say

Pay

Benefits

Hours and flexibility

Workplace

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