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Waste Management Customer Service Remote Jobs in Reston, VA

Maximus

CSR II Operations (Temporary, Remote)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote) Date Tuesday, August 11, 2026 City Remote Country United States Working time Full-time Description & Requirements The OPM ...

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Waste Management Customer Service Remote information

See Reston, VA salary details

$25.5K

$60.3K

$105.1K

How much do waste management customer service remote jobs pay per year?

As of Aug 17, 2026, the average yearly pay for waste management customer service remote in Reston, VA is $60,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $72,800.00 per year, depending on experience, location, and employer.

What does a Waste Management Customer Service Remote employee do?

A Waste Management Customer Service Remote employee assists customers with their waste collection and disposal needs from a remote location, typically working from home. Their responsibilities include answering customer inquiries, resolving service issues, scheduling pickups, processing payments, and providing information about recycling programs. They use phone, email, or chat platforms to communicate efficiently and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and familiarity with the company’s services and policies.

How to get hired for waste management customer service remote?

To get hired for a remote waste management customer service position, candidates should have strong communication skills, experience with customer service software, and a good understanding of waste management services. Applying through company career portals and highlighting relevant experience and technical proficiency can improve chances of selection.

What are the key skills and qualifications needed to thrive as a Waste Management Customer Service Remote representative, and why are they important?

To excel as a Waste Management Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These skills are essential to efficiently resolve customer inquiries, ensure satisfaction, and represent the company's values in a remote work environment.

What are some common challenges faced by Waste Management Customer Service Representatives working remotely, and how can they be addressed?

Remote Waste Management Customer Service Representatives often encounter challenges such as maintaining clear communication with team members and customers, managing high call volumes, and staying updated on company policies or service changes. To address these, it’s important to utilize company communication platforms effectively, stay organized with digital tools, and regularly participate in team meetings or training sessions. Proactively seeking clarification from supervisors and collaborating with peers can help ensure accurate information is provided to customers and foster a supportive remote work environment.

What is the difference between Waste Management Customer Service Remote vs Waste Management Dispatcher?

AspectWaste Management Customer Service RemoteWaste Management Dispatcher
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; knowledge of routing and logistics
Work EnvironmentRemote, office-based or home officeOn-site or remote, coordinating routes and schedules
Employer & Industry UsageCustomer support for waste management servicesOperational coordination within waste collection and disposal

While both roles support waste management operations, Waste Management Customer Service Remote focuses on assisting customers via phone or online, whereas Waste Management Dispatcher handles route planning and logistics coordination. The roles differ mainly in daily responsibilities but share similar credentials and industry context.

What are the most commonly searched types of Waste Management Customer Service jobs in Reston, VA?

The most popular types of Waste Management Customer Service jobs in Reston, VA are:

What are popular job titles related to Waste Management Customer Service Remote jobs in Reston, VA?

For Waste Management Customer Service Remote jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Waste Management Customer Service Remote jobs in Reston, VA look for?

The top searched job categories for Waste Management Customer Service Remote jobs in Reston, VA are:

What cities near Reston, VA are hiring for Waste Management Customer Service Remote jobs?

Cities near Reston, VA with the most Waste Management Customer Service Remote job openings:

Waste Management Customer Service Remote jobs near you
Infographic showing various Waste Management Customer Service Remote job openings in Reston, VA as of August 2026, with employment types broken down into 73% Full Time, 15% Part Time, and 12% Contract. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $60,339 per year, or $29 per hour.

Part-Time Customer Service Representative (Remote)

Peterbilt of Knoxville

Hyattsville, MD • Remote

$16 - $21.75/hr

Part-time

Posted yesterday

New

Job description

About Us

The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isn’t much of a secret at all: We prioritize hiring, training, and supporting great people above everything else – even our customers. Employees come first at The Pete Store because we believe that the better we take care of our employees, the better they will take care of our customers.

If you are looking for a place where you are valued, supported, and can be a part of building something truly special, look no further. Let’s get to work!

What we Offer

Competitive hourly pay (based on experience)

Training on internal systems and processes

Opportunity to work with a respected Class 8 dealership team

Position Summary


We are seeking a dependable Part-Time Customer Service Representative to support our Class 8 truck dealership during evening hours. This role focuses on assisting customers via phone and email with breakdown support, parts inquiries, billing, and repair status updates. The position is remote for the right candidate.
Key Responsibilities


-Handle inbound and outbound customer phone calls and emails in a professional, service-focused manner
-Coordinate breakdown assistance by gathering key details (unit info, location, symptoms, urgency) and routing to the appropriate internal team or process
-Check parts inventory/availability and provide accurate information on pricing and lead times
-Bill parts accurately and complete related documentation/transactions
-Monitor repair order status and communicate progress updates to customers clearly and promptly
-Liaise with service advisors, technicians, and parts staff to ensure accurate, timely information
-Document interactions, updates, and resolutions in the dealership system (DMS/CRM)
-Escalate urgent issues appropriately and follow up to ensure customer needs are met


Qualifications


-Customer service experience (dealership, trucking, automotive, or heavy-duty service environment preferred)
-Comfortable handling multiple channels (phone/email) and working in a fast-paced setting
-Strong attention to detail, especially for billing, parts numbers, and repair status notes
-Ability to remain calm and solution-oriented during breakdown or high-stress situations
-Basic computer proficiency; ability to learn dealership systems (DMS), inventory tools, and email/phone platforms
-Bilingual (English/Spanish or other languages) is a major plus
-Preferred Experience (Nice to Have)
-Familiarity with Class 8/heavy-duty truck parts and service terminology
-Experience with parts invoicing, repair orders, or dispatch/breakdown coordination
-Prior work in a dealership, fleet maintenance shop, or transportation/logistics support role


Work Environment & Requirements


-Remote (dependent on location, system access, and performance)
-Must have a reliable internet connection and a quiet, professional workspace
-Ability to work the scheduled evening shift consistently: 6 PM–12 AM, Monday–Friday

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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