ZipRecruiter

Log In

1

Waste Management Call Center Jobs (NOW HIRING)

thryvlgbt

Call Center Manager

Atlanta, GA

Prepare and present reports on call center performance to senior management Requirements: * Proven experience as a Call Center Manager or similar role * Excellent communication and interpersonal ...

W3Global Inc.

Call Center Manager

Hialeah, FL · On-site

$85K - $100K/yr

Strong contact center management skills, including experience overseeing call volume, staffing, and performance metrics. * Proven ability to drive customer satisfaction through service quality ...

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center ... Accurately document seller and vehicle information in CRM systems. * Coordinate with Fleet and ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

... management (CRM) software - Ability to work in a fast-paced, high-volume environment Working Conditions: This is a temporary, full-time position with a flexible schedule. The call center operates ...

next page

Showing results 1-20

All JobsWaste Management Call Center Jobs

Waste Management Call Center information

See salary details

$29.5K

$63.8K

$109.5K

How much do waste management call center jobs pay per year?

As of Jul 14, 2026, the average yearly pay for waste management call center in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Waste Management Call Center jobs? Cities with the most Waste Management Call Center job openings:
Infographic showing various Waste Management Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.
Manager, Call Center (Los Angeles, CA)

Manager, Call Center (Los Angeles, CA)

Firefighters First Credit Union

Los Angeles, CA • On-site

Full-time

Posted 9 days ago

Job description

Manager, Call Center (Los Angeles, CA)
Virtual branch managers at Firefighters First Credit Union (FFCU)are responsible for leading the call center to ensure members consistentlyreceive a high level of service through a variety of channels. As a leader, the virtual branch manager sets the call center objectives, deliversservices, and manages for results. Virtual branch managers are responsible for ensuring call center teams arestaffed to provide members with adequate coverage, have the necessary trainingand resources to successfully perform their work, ensure member identificationis correct to prevent fraud, and that they provide exceptional service tomembers. Further, managers utilize call center data to continually improveoperations and the member experience, as well as forecast and plan. Finally, virtual branch managers regularly interact with members to build relationships and assist withresolving issues.
Typical responsibilities:
  • Manage call center operations.
  • Train, coach, supervise, and performance manage call center employees.
  • Build member relationships by assisting members with obtaining, interpreting, and utilizing financial information to plan for and achieve goals.
  • Analyze call center data and make recommendations to improve operations, member experience, as well as forecast and plan.
  • Work with leaders and team members in other departments to coordinate member services, responses, research, resolutions, or other carry out other efforts.
  • Participate in special projects and perform other assignments as needed.
  • Travel may be required up to 10% of the time or as needed to attend meetings, conferences, training, or other work-related events.
  • As needed, work remotely, be on-call, and work weekends and evenings.

Basic Qualifications:
  • Bachelor's degree in Business, Finance, Accounting, Economics, or a related field or an equivalent combination of education and experience.
  • Experience as a call center representative and/or a combination of experience working as a call center representative, and supervising call center representatives.
  • Experience supervising employees.

Preferred Qualifications:
  • Bachelor's degree in Business, Finance, Accounting, Economics, or a related field.
  • Experience supervising employees in a financial institution call center environment.
  • Experience as an e-service representative or supervising e-service representatives, supporting customers through virtual technology such as videoconferencing, web-chat, or related capabilities.
  • Demonstrates knowledge of and experience with software and hardware terminology and troubleshooting techniques.
  • Demonstrates knowledge of and experience with the loan application process and standard or typical internal operating policies and procedures.
  • Demonstrates the ability to lead and supervise team members to achieve results.
  • Demonstrates knowledge of the application of federal and state consumer lending regulations (e.g., Regulation Z, The Fair Credit Reporting Act, Soldiers and Sailors Act, etc.) and compliance requirements such as Bank Secrecy Act, Office of Foreign Asset Control, and Customer ID Program policies and guidelines to appropriately document and track all transactions.
  • Demonstrates knowledge of business, personal, and insurance products and services.
  • Demonstrates knowledge of current industry offers, market trends, competitors, and Credit Union lending and member service policies and procedures.
  • Demonstrates the ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, ratios, etc.).
  • Demonstrates the ability to consult, provide member services, and achieve relationship sales objectives by anticipating and understanding member's needs and recommending products that will benefit them.
  • Demonstrates analytical thinking, problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues.
  • Demonstrates the ability to prioritize and organize work, handle multiple tasks, and meet deadlines in a fast paced, high-volume environment.
  • Proficient in speaking and writing the English language using correct structure, vocabulary, and organization.
  • Demonstrates ability to communicate effectively in person, by phone, or by using electronic and virtual forms of communication.
  • Demonstrates experience performing basic office functions such as answering phones, copying papers, assembling reports, and sending and receiving correspondence.
  • Demonstrates the ability to use office software to create written documents (e.g., MS Word and PowerPoint) and prepare spreadsheets (e.g., MS Excel), as well as database applications to enter, maintain, and report data.
  • Demonstrates experience and behavior consistentwith FFCU's core values of competence, integrity, excellence, curiosity,positivity, and humility.

Apply