Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With more than 13,500 associates working globally in 100 countries and annual sales of $5.9 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®-Infinite Possibilities. One Family.
Purpose Statement
Basic business requirements such as attendance, punctuality, good work habits, good personal hygiene; advanced education in communication, reading, and math; processing software; MS Office (Word, Excel, PowerPoint and Outlook); excellent oral and written skills, follow-through and organizational skills; office administrative skills; 10-key calculator. Preferred SAP knowledge. High school diploma required, some college preferred.
Key Accountabilities and Outcomes
Strong keyboard skills, effective communication with internal/external customers and contacts, ability to learn quickly, ability to manage multiple priorities, strong organization skills, ability to work independently with little supervision, strong follow-through skills, self-motivated, ability to work under pressure and deadlines. Must be able to hold confidential information as outlined in the AOP planning and budgeting, hourly associates and any other discussions the Distribution Manager deems confidential.
Knowledge, Skills, and Experience
- Must have a high school diploma/GED or equivalent.
- Assures improved productivity within the Logistics Department by providing effective and efficient administrative and customer service support. This includes, but is not limited to:
- Organizing and maintaining adequate filing systems for department forms, correspondence, and reports to ensure documents are easily accessible and files remain current
- Monitoring, assisting or forwarding incoming telephone calls as needed in a professional and courteous manner
- Providing administrative assistance as needed to ensure a smooth flow of operations of the department to include photocopying information, faxing information, setting up meetings, etc.
- Setting inbound and outbound delivery appointments
- Conducting trailer inspections
- Completing recalls & mock recalls
- Posting BOL's, allocating STO's, checking drivers in and out
- Cycle Counting
- Track and research inventory issues and discrepancies
- Updating various reports via MS Office
- Answering emails
- Releasing raw materials from outside storage
- CHEP pallets - coordinate ordering heat-treated pallets, cancelling shipments, scheduling pickups of bad pallets
- Maintains effective communication with superiors, co-workers and other departments, receiving and communicating verbal information accurately and timely, responding to requests for information and materials in a timely manner, and coordinating processing of incoming and outgoing written information.
- Continues to improve ability to work with software that will streamline the operation of the office and improve presentations, reports, memos and systems software.
- Accomplish the flow of all raw materials and finished products into and out of the freezer and dry warehouse using SAP and RF, checking and distributing reports/registers and posting and allocating trucks.
- Performs all responsibilities within the policies, procedures, and code of ethics of the Company.
- The minimum lifting requirement is 30 pounds. Maximum lifting requirements are up to 55 lbs.
Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.
BRINGING YOUR BEST SELF TO WORK.
As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life:
- Competitive compensation
- Health & financial benefits
- Paid time off
- Parental leave
- Family planning support
- Flexible work policy
- Associate resource groups
- Volunteering & community impact opportunities
- Holiday gatherings
- In-house taste tests (we are a food company after all)!
It's all part of how we support our family of associates.
Because in the company of family, all things are possible.
MEET RICH'S.
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With over 13,500 associates working in 100 locations globally, and annual sales at $5.9 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®-Infinite Possibilities. One Family.
