ZipRecruiter

Log In

1

Wan Service Delivery Manager Jobs (NOW HIRING)

Wine Industry Expo

NY · On-site

... management to key outsource providers. * Ensure governance and delivery model is adhered to. * Hold provider accountable for performance and meeting service levels. * Establish and maintain ...

MediSolution

$100 - $125/hr

Manages client delivery expectations * Manages environmental change control for client awareness ... services publics et le secteur privé en Amérique du Nord, en Europe, en Asie et en Australie.

Capgemini

$118K - $270K/yr

The Service Delivery Manager/Director serves as the senior interface between the client and the Service Delivery Operations teams delivering IT infrastructure services. The Service Delivery Manager ...

previous page

Showing results 41-60

All JobsTransportation And Storage JobsLogistics JobsWarehouse Delivery Manager JobsWan Service Delivery Manager Jobs

Wan Service Delivery Manager information

See salary details

$29K

$93.9K

$160.5K

How much do wan service delivery manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for wan service delivery manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is a WAN Service Delivery Manager?

WAN Service Delivery Managers are professionals responsible for overseeing the implementation, maintenance, and optimization of Wide Area Network (WAN) services within an organization. They coordinate between clients, vendors, and internal technical teams to ensure that network services are delivered efficiently, meet agreed-upon service levels, and support business objectives. Their role often includes project management, troubleshooting escalations, vendor management, and ensuring compliance with network security and performance standards.

What are the main challenges a WAN Service Delivery Manager faces when coordinating with multiple stakeholders during project rollouts?

A WAN Service Delivery Manager often manages complex projects that involve various internal teams, vendors, and clients. One of the main challenges is ensuring clear communication and alignment across all parties to meet project timelines and service level agreements. Balancing competing priorities, managing resource constraints, and quickly resolving unexpected network issues are also common hurdles. Building strong relationships and maintaining transparency can help smooth collaboration and drive successful project delivery.

What are the key skills and qualifications needed to thrive as a WAN Service Delivery Manager, and why are they important?

To thrive as a WAN Service Delivery Manager, you need expertise in network management, service delivery processes, and a strong understanding of WAN technologies, typically backed by a degree in IT or related fields and relevant industry certifications like ITIL or Cisco (CCNP/CCIE). Familiarity with network monitoring tools, service management platforms, and incident management systems is essential. Outstanding communication, problem-solving, and leadership skills help foster effective collaboration between technical teams and clients. These skills ensure reliable network performance, customer satisfaction, and successful project delivery in complex WAN environments.

What are popular job titles related to Wan Service Delivery Manager jobs?

For Wan Service Delivery Manager jobs, the most frequently searched job titles are:

Associate Service Delivery Manager

Gaithersburg, MD • On-site

Doyon Limited
Oil and Gas Extraction • 1 - 5K employees
Learn more about Doyon Limitedexternal

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Overview
JOB SUMMARY: The Associate Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team. This role involves helping designDATA safeguard our revenue, retain our clients, grow our accounts, and spearhead projects to modernize client infrastructure.
Responsibilities
ESSENTIAL FUNCTIONS:
Account Management
  • Manage 15 to 20 client accounts with the support of a dedicated cross functional team
  • Drive contract renewal and project sales activities within assigned accounts to meet service renewal and expansion targets, to include cultivating leads and generating and presenting proposals
  • Motivate clients to adopt designDATA infrastructure and IT offerings
  • Analyze clients' environments and needs regularly to identify new sales opportunities
  • Meet with clients regularly to ensure satisfaction with our services
  • Establish and maintain key relationships with our clients
  • Obtain, evaluate, and select quotes from vendors and partners to meet client needs
  • Ensure both the company and clients adhere to contract terms
  • Plan and organize daily activities related to operations and customer service
  • Coordinate and manage client equipment acquisition and scheduled maintenance
  • Act as the client's authorized representative as needed for other technology vendors

Customer Service
  • Communicate and escalate issues as needed with the senior leadership team
  • Act as the point of contact for client concerns and escalate issues appropriately
  • Identify and promote opportunities to improve our processes and service delivery
  • Schedule client maintenance periods and downtime with the client and designDATA
  • Act as Incident Manager for issues affecting clients during regular business hours
  • Participate in the On-Call Operations Manager rotation for after-hours incidents
  • Client Documentation to enhance optimal service efficiency
  • Client Health Management
  • Client Retention and Contract Renewals to maintain MRR
  • CBR process adherence and Improvements
  • Client Meeting adherence and Improvements

Project Management
  • Meet with internal subject matter experts and resource managers to plan and staff projects
  • Keep clients informed, manage their expectations, and drive delivery of their dependencies
  • Keep our leadership team informed of project status, including new risks and needs
  • Manage project pipeline and assigned quota

KNOWLEDGE, SKILLS & ABILITIES:
  • Outstanding ability to work both independently and within a team environment
  • Outstanding communications and customer relations skills
  • Excellent documentation management skills
  • Strong and diverse technical skills with a willingness to be hands on as needed
  • Proven ability to communicate with both end users and executives
  • Willingness to go "above and beyond" to exceed customer expectations
  • Effective client-facing interpersonal skills; comfortable and effective at acting as a liaison between multiple technology groups
  • Tailors' communication appropriately within the team, the company, and clients
  • Exceptional analytical and problem-solving skills
  • Works well under stress, pressure, and deadlines
  • Thrives on working well with clients and provides exceptional service
  • Well-organized, self-directed team player

Qualifications
QUALIFICATIONS:
  • Bachelor's degree in information technology management or related field, preferred
  • 3+ years of progressive IT experience
  • IT management and/or supervisory experience desired but not required
  • Proven track record managing a diverse technology group in a fast-paced and customer- focused team environment
  • Attain CompTIA Project+ or other approved Project Management certification within 9 months of moving into this role

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities. Travel will be required to participate in events or meet with clients and are typically day trips in nature.
REASONABLE ACCOMODATION: It is design DATA, Inc.'s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
PAY TRANSPARENCY STATEMENT: design Data, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor's legal duty to furnish information.
We are an equal opportunity employer and comply with all non-discrimination obligations, including the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability, veteran status, and other protected characteristics. The EEO is the Law, and the poster is available https://www.eeoc.gov/poster. For questions on the job posting contact (781) 312-8005
If you need assistance or special accommodations during the application process, please contact the appropriate Human Resources Department at hr@doyontechgroup.com.

Apply