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Walmart Customer Service Chat Jobs in Oregon (NOW HIRING)

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a ... Delivering prompt and precise responses to customer inquiries via email and chat. You'll be the ...

CampusPoint

Customer Service Representative

Portland, OR · On-site

$24 - $26/hr

This role manages inbound and outbound outreach, including phone, email, and chat, to identify customer needs, confirm service requirements, and prepare work orders for scheduling assignments. The CS ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$16.75 - $22.75/hr

Customer Service Representative NetVendor is dedicated to leveraging the power of online technology ... Basic level of experience with email and chat technologies * Solutions-oriented with strong and ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$19 - $22/hr

About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Basic level of experience with email and chat technologies * Solutions-oriented with strong and ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$16.75 - $22.75/hr

About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Basic level of experience with email and chat technologies * Solutions-oriented with strong and ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$19 - $22/hr

Basic level of experience with email and chat technologies * Solutions-oriented with strong and ... High School diploma or GED * 1-2 years of Customer Service experience Preferred: * Bilingual:

Jacuzzi Group

Customer Service Specialist

Portland, OR · On-site

$25/hr

Addresses customer needs via multiple channels (email, chat, and phone) * Maintain up to date ... Three years of customer service experience with highly escalated customers * Experience using ...

Jacuzzi Group

Customer Service Specialist

Portland, OR · On-site

$25/hr

Addresses customer needs via multiple channels (email, chat, and phone) * Maintain up to date ... Three years of customer service experience with highly escalated customers * Experience using ...

Jacuzzi Group

Customer Service Specialist

Portland, OR · On-site

$25/hr

Addresses customer needs via multiple channels (email, chat, and phone) * Maintain up to date ... Three years of customer service experience with highly escalated customers * Experience using ...

Walmart

Front End Service Team Trainer

Springfield, OR · On-site

$19 - $32/hr

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards ...

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Walmart Customer Service Chat information

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$10

$19

$28

How much do walmart customer service chat jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for walmart customer service chat in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is a Walmart Customer Service Chat?

A Walmart Customer Service Chat job involves assisting customers through online chat to resolve inquiries about orders, returns, refunds, product availability, and other concerns. Representatives provide quick and efficient support while ensuring customer satisfaction. This role requires good communication skills, problem-solving abilities, and familiarity with Walmart's policies and services.

What are the key skills and qualifications needed to thrive in the Walmart Customer Service Chat position, and why are they important?

To thrive as a Walmart Customer Service Chat representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service software, live chat platforms, and basic computer skills are typically expected. Patience, empathy, and the ability to multitask help individuals excel in providing efficient and positive customer experiences. These skills are essential for quickly resolving customer inquiries and maintaining Walmart’s reputation for excellent service.

What are some common challenges faced by Walmart Customer Service Chat representatives, and how are they addressed?

Walmart Customer Service Chat representatives often handle multiple customer conversations at once and may encounter complex or dissatisfied customer inquiries. To support team members, Walmart provides thorough training on internal systems and ongoing access to resources for escalations or tricky questions. The work environment emphasizes teamwork, allowing representatives to collaborate or seek help from supervisors when needed. Continuous feedback and coaching help employees develop their customer service skills and manage challenging situations effectively, ensuring both personal growth and high-quality customer support.

How do you become a Walmart customer service chat agent?

To become a Walmart customer service chat agent, candidates typically need to apply through Walmart's careers website, complete an online application, and pass a skills assessment. Prior experience in customer service and strong communication skills are often preferred, and training is provided once hired.

What are the most commonly searched types of Walmart Customer Service Chat jobs in Oregon?

The most popular types of Walmart Customer Service Chat jobs in Oregon are:

What job categories do people searching Walmart Customer Service Chat jobs in Oregon look for?

The top searched job categories for Walmart Customer Service Chat jobs in Oregon are:

What cities in Oregon are hiring for Walmart Customer Service Chat jobs?

Cities in Oregon with the most Walmart Customer Service Chat job openings:

Walmart Customer Service Chat jobs near you
Infographic showing various Walmart Customer Service Chat job openings in Oregon as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Customer Service Representative

Portland, OR • On-site

Smith Optics
See more jobs at Smith Opticsexternal

$17 - $23/hr

Other

Posted 21 days ago

Job description

Title: Customer Service Representative (CSR)
Location: Portland, OR (onsite role)
General Summary: As a Customer Service Representative (CSR) at Smith Optics, you'll be the vital link connecting our brand with our valued customers. Your mission? Delivering prompt and precise responses to customer inquiries via email and chat. You'll be the champion of the exceptional Smith Optics experience, ensuring every interaction reflects the quality and care our customers deserve.
Essential Job Functions:
  • Engage swiftly and courteously: Address customer inquiries through chats and emails with professionalism and warmth.
  • Resolve with excellence: Investigate and resolve customer questions efficiently, always maintaining our high standard of care.
  • Problem-solve with finesse: Utilize effective problem-solving skills to deliver the right solutions while ensuring a positive customer experience.
  • Master our products: Become a SMITH Optics product expert, deeply understanding the performance and technical features of SMITH Optics product lines. Learn and strive to gain new knowledge about our products & industry.
  • Decide and guide: Make informed decisions and confidently walk customers through solutions, fostering positive and lasting relationships. Be an active listener who can show empathy and patience in a non-scripted environment.
  • Achieve excellence: Meet department goals and KPIs related to customer service, continually striving for improvement.
  • Collaborate and prioritize: Be a team player, assisting fellow Customer Service Representatives as needed, always putting the customer's needs first.
  • Adapt and assist: Take on additional duties as required, showcasing flexibility and commitment to our mission.
Knowledge, Skills & Abilities:
  • Your knack for clear communication, organization, and efficient time management is vital.
  • You effortlessly build rapport with customers and colleagues alike.
  • Ability to handle multiple tasks simultaneously and prioritize them effectively.
  • You're self-motivated, reliable, and thrive in an independent work environment.
  • Experience with Microsoft Suite is essential.
  • Familiarity with and customer experience ticketing solutions & live chat platforms is highly recommended.
Education & Experience:
  • 1-2 years Customer service experience required.
  • Call center experience required (chat and email)
  • English speaking, writing, reading required
  • Multilingual desired but not required (French, Spanish)

Location: Portland, OR (onsite)

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