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Walmart Customer Service Chat Remote Jobs in Three Rivers, MI

Morley

Art Director (Remote - Michigan)

Kalamazoo, MI · On-site +1

$114K - $120K/yr

... customer-centric experiences on time and within budget. To succeed in this role, you'll need to be ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Michigan)

Kalamazoo, MI · Remote

$114K - $120K/yr

... customer-centric experiences on time and within budget. To succeed in this role, you'll need to be ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Promoted2

Remote Insurance Agent

Kalamazoo, MI · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

HMG Careers

Sales Executive - Remote

Elkhart, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Insurance Agent

Battle Creek, MI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Sales Executive - Remote

Battle Creek, MI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Insurance Agent

Elkhart, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Life Insurance Agent

Battle Creek, MI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Benefits Sales Rep

Elkhart, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Benefits Sales Rep

Battle Creek, MI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Life Insurance Agent

Elkhart, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

The Company is supported by a fully remote workforce.Role Overview: As a Customer Success Manager ... Service (SaaS) company. You can strategize with internal teams to proactively support and ...

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Walmart Customer Service Chat Remote information

See Three Rivers, MI salary details

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How much do walmart customer service chat remote jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for walmart customer service chat remote in Three Rivers, MI is $15.81, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.74 per hour, depending on experience, location, and employer.

Are there remote chat jobs for Walmart Customer Service Chat Remote?

Walmart Customer Service Chat Remote positions are available as remote customer support roles that typically require strong communication skills and familiarity with chat platforms. These jobs often offer flexible schedules and may require training on specific tools or protocols. Applicants should review Walmart's careers page for current openings and specific job requirements.

What are the main challenges faced by remote Walmart Customer Service Chat representatives, and how can they effectively overcome them?

Remote Walmart Customer Service Chat representatives often face challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without face-to-face cues, and resolving customer issues efficiently while adhering to company policies. To overcome these challenges, it’s important to develop strong multitasking and written communication skills, stay organized, and make effective use of available resources such as knowledge bases and team chat channels. Regularly participating in virtual team meetings and training sessions can also help stay updated on best practices and company updates, ensuring high-quality customer support.

Does Walmart hire remote workers?

Walmart offers remote customer service positions, including roles like Walmart Customer Service Chat Remote, which allow employees to work from home. These positions typically require strong communication skills and familiarity with online chat tools, and they may have specific schedule or technical requirements.

What are the key skills and qualifications needed to thrive as a Walmart Customer Service Chat Remote representative?

To thrive as a Walmart Customer Service Chat Remote agent, you need strong written communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and basic computer skills is typically required. Outstanding empathy, patience, and active listening help agents build rapport and resolve issues efficiently. These skills are crucial for delivering excellent service, maintaining customer satisfaction, and representing Walmart's brand positively in a remote environment.

What does a Walmart Customer Service Chat Remote representative do?

A Walmart Customer Service Chat Remote representative assists customers via online chat, helping them resolve issues related to orders, products, returns, and general inquiries. They provide prompt, friendly support and guide customers through Walmart’s online services and policies. Representatives may also troubleshoot technical problems, answer questions about products, and ensure customer satisfaction, all while working from a remote location.
What are popular job titles related to Walmart Customer Service Chat Remote jobs in Three Rivers, MI? For Walmart Customer Service Chat Remote jobs in Three Rivers, MI, the most frequently searched job titles are:
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Walmart Customer Service Chat Remote jobs near you

Automotive Sales BDC Manager - Remote

Freedom Motors USA

Battle Creek, MI • On-site, Remote

$75K - $100K/yr

Full-time

PTO

Posted 3 days ago

New

Job description

Responsive recruiter
Who We Are:
♿ Redefining ♿ mobility since 1987
Leading manufacturer and retailer of wheelchair-accessible vehicles
Nationwide, family-owned & operated, headquartered in Battle Creek, MI
The BDC Manager is a remote leadership role responsible for building, coaching, and managing a team of BDC members who handle inbound and outbound communication for Freedom Motors USA. This role drives appointment-set rates for virtual video demos, ensuring every customer receives a compassionate, knowledgeable, and consultative experience. Responsible for team KPI attainment, script adherence, CRM discipline, video demo scheduling strategy, and the continuous development of the team.
What you'll do:
  • Team Leadership & Remote Management
    • Recruit, onboard, and develop BDC team members with a focus on empathy, productivity, and communication excellence.
    • Lead daily virtual stand-ups, weekly one-on-one coaching sessions, and monthly performance reviews via video conference.
    • Monitor real-time call queues, live chat, and CRM pipelines to ensure service level compliance throughout all hours of operation.
    • Manage remote scheduling, PTO, and shift coverage to maintain consistent availability across all contact channels.
  • Video Demo Appointment Scheduling
    • Develop and execute a video demo appointment strategy that allows customers to experience conversions remotely via video.
    • Train BDC Mobility Advisors to confidently pitch, schedule, and confirm live video walkthroughs of accessible vehicles.
    • Work with VP of Sales and Sales Assistant to ensure accurate reporting of sales and sales activities.
    • Manage video demo calendar capacity, ensuring adequate specialist and videographer coverage for all scheduled demonstrations.
    • Track video demo show set rates, video demo kept conversion rates, and customer satisfaction scores separately from in-store KPIs.
  • Performance & KPI Management
    • Define, track, and report on individual and team KPIs daily, weekly, and monthly through Freedom Motors' CRM and reporting dashboards.
    • Analyze performance data to identify trends, coaching opportunities, and process improvements.
    • Implement performance improvement plans for underperforming team members in partnership with HR.
    • Present KPI scorecards and strategic insights to senior leadership in recurring review meetings.
  • Script Management & Quality Assurance
    • Develop and maintain inbound, outbound, video demo scheduling, and objection-handling scripts.
    • Review a minimum of 5 recorded calls per BDC team member weekly to ensure script compliance and compassionate communication.
    • Score all interactions using a Freedom Motors QA rubric that weighs both performance metrics and empathy indicators.
    • Update scripts quarterly and follow any product line changes, new conversion launches, or current marketing promotions.
  • CRM & Technology Oversight
    • Ensure 100% CRM log compliance for every customer touchpoint, including call notes, video demo scheduling activity, and follow-up sequences.
    • Configure BDC workflows, lead routing, and task automation within the CRM platform.
  • Customer Experience
    • Ensure all BDC team members are trained in disability etiquette, person-first language, and sensitivity best practices.
    • Develop resource guides for advisors covering common mobility conditions, WAV product categories, and funding sources.
    • Establish escalation procedures for complex customer needs, ensuring timely handoffs to Sales or Mobility Specialists.
    • Champion the Freedom Motors mission in every team interaction and customer touchpoint.

What you'll need:
  • Presently in a role as SALES BDC Supervisor or Manager with 3+ years of experience in an automotive BDC, call center, or inside sales environment.
  • Demonstrated ability to lead and motivate a fully remote team to consistent KPI attainment.
  • Proficiency with automotive or mobility-focused CRM platforms.
  • Exceptional communication skills with a warm, patient, and consultative style suited for medically sensitive customer conversations.
  • Experience scheduling and managing virtual appointments or video-based demos/consultations.
  • Reliable high-speed internet and a professional, distraction-free remote workspace.
  • Experience in adaptive equipment, home health, medical device, or disability services sales is highly preferred.
  • Familiarity with wheelchair-accessible vehicle conversions is a significant advantage.
  • Experience with virtual demo delivery via Zoom, Teams, or FaceTime in a sales or customer experience context also highly preferred.

This job description is meant to provide an overview of the duties and responsibilities of this position. It is not intended to be an all inclusive listing.
Compensation: $75,000.00 - $100,000.00 per year

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