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Walmart Customer Service Chat Remote Jobs in Payson, UT

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

... chat to answer questions, troubleshoot issues, and make sure they get the most value out of our ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...

HMG Careers

Remote Sales and Service Agent

Provo, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Payson, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Genola, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Lindon, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Provo, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Elberta, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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How much do walmart customer service chat remote jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for walmart customer service chat remote in Payson, UT is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $17.40 per hour, depending on experience, location, and employer.

What does a Walmart Customer Service Chat Remote representative do?

A Walmart Customer Service Chat Remote representative assists customers via online chat, helping them resolve issues related to orders, products, returns, and general inquiries. They provide prompt, friendly support and guide customers through Walmart’s online services and policies. Representatives may also troubleshoot technical problems, answer questions about products, and ensure customer satisfaction, all while working from a remote location.

What are the key skills and qualifications needed to thrive as a Walmart Customer Service Chat Remote representative?

To thrive as a Walmart Customer Service Chat Remote agent, you need strong written communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and basic computer skills is typically required. Outstanding empathy, patience, and active listening help agents build rapport and resolve issues efficiently. These skills are crucial for delivering excellent service, maintaining customer satisfaction, and representing Walmart's brand positively in a remote environment.

What are the main challenges faced by remote Walmart Customer Service Chat representatives, and how can they effectively overcome them?

Remote Walmart Customer Service Chat representatives often face challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without face-to-face cues, and resolving customer issues efficiently while adhering to company policies. To overcome these challenges, it’s important to develop strong multitasking and written communication skills, stay organized, and make effective use of available resources such as knowledge bases and team chat channels. Regularly participating in virtual team meetings and training sessions can also help stay updated on best practices and company updates, ensuring high-quality customer support.

What are popular job titles related to Walmart Customer Service Chat Remote jobs in Payson, UT?

For Walmart Customer Service Chat Remote jobs in Payson, UT, the most frequently searched job titles are:

What job categories do people searching Walmart Customer Service Chat Remote jobs in Payson, UT look for?

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What cities near Payson, UT are hiring for Walmart Customer Service Chat Remote jobs?

Cities near Payson, UT with the most Walmart Customer Service Chat Remote job openings:

Walmart Customer Service Chat Remote jobs near you

Customer Service Manager

Pleasant Grove, UT • Remote

Romex Pest Control
Personal Services • 11 - 50 employees
Learn more about Romex Pest Controlexternal

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

CUSTOMER SERVICE MANAGER

At Romex, exceptional customer care is at the heart of everything we do and that starts with the people who lead our Customer Service team. We're looking for a Customer Service Manager who's ready to guide a talented CSR team, sharpen their performance, and build a service experience customers genuinely trust.

This is more than a management role; it's a chance to shape how a growing pest control company shows up for its customers every single day. You'll coach and develop your team, drive the KPIs and quality standards that keep operations running at their best, and act as the connective tissue between Customer Service, Sales, and our technicians in the field. You'll have real influence on department strategy, real autonomy to build the team culture you want to see, and real support to bring both your in-office and remote CSRs together as one team.

If you're looking for a role where your leadership is seen, your ideas are heard, and your impact is measurable, Romex is where you build that career.
COMPENSATION amp; BENEFITS
  • Base Salary: $60,000 – $70,000 (DOE)
  • Performance bonus opportunities
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with generous company match
  • Employee Stock Purchase Program

KEY RESPONSIBILITIES
Team Leadership amp; Culture
  • Support and lead the CSR team in day-to-day operations, serving as a reliable point of guidance and support
  • Conduct regular one-on-one meetings with team members to provide constructive feedback and encourage ongoing professional growth
  • Foster a positive, inclusive team environment through recognition programs, friendly competitions, and consistent communication
  • Ensure remote team members feel connected, supported, and included as valued members of the team
Performance amp; Quality Management
  • Monitor weekly performance metrics, including call volume, missed calls, alerts, and availability
  • Partner with team members to set individual goals and support them in achieving performance benchmarks
  • Conduct regular quality checks on calls, alerts, and scheduling accuracy to uphold high service standards
  • Deliver constructive feedback and coordinate retraining as needed to maintain consistent service quality
Development amp; Collaboration
  • Onboard and train new hires, and develop clear, useful guides and resources for the CSR team
  • Provide ongoing learning opportunities and coaching to support continuous improvement across the team
  • Communicate proactively and effectively with departments such as Sales and Technicians to ensure alignment on service delivery and timely issue resolution
Strategy amp; Customer Escalations
  • Collaborate with upper management to align on department goals and objectives
  • Meet regularly with the team lead to provide guidance, share updates, and ensure overall departmental success
  • Handle escalated customer concerns with professionalism, empathy, and efficiency, ensuring timely resolution and customer satisfaction
QUALIFICATIONS
  • 2+ years of leadership experience
  • Pest control industry knowledge
  • FieldRoutes CRM proficiency (Required)
  • Proven track record of meeting or exceeding department objectives
  • Excellent communication, leadership, and problem-solving skills
WHY JOIN US?
  • Lead and develop a CSR team, with the autonomy to shape coaching, training, and quality standards your way
  • Work alongside supportive upper management that values your input on department goals and strategy
  • See the direct impact of your leadership on customer satisfaction, team performance, and company growth
  • Grow your career in a stable, expanding industry with clear room for advancement as Romex scales

Apply