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Walmart Customer Service Chat Remote Jobs in Addison, TX

MMC Group

IT Customer Service Representative

Irving, TX · Remote

$22.23/hr

... chat & remote support. * Technologist to identify, investigate and diagnose the issue and take ... customer service scores. * Assists with monitoring and tracking incidents to ensure resolution ...

ForgeFit

Remote Customer Service Specialist

Lewisville, TX · On-site +1

$16 - $21/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Dallas, TX · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Plano, TX · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Fort Worth, TX · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Arlington, TX · On-site +1

$15.25 - $20.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

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Walmart Customer Service Chat Remote information

See Addison, TX salary details

$8

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$26

How much do walmart customer service chat remote jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for walmart customer service chat remote in Addison, TX is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.61 per hour, depending on experience, location, and employer.

Are there remote chat jobs for Walmart Customer Service Chat Remote?

Walmart Customer Service Chat Remote positions are available as remote customer support roles that typically require strong communication skills and familiarity with chat platforms. These jobs often offer flexible schedules and may require training on specific tools or protocols. Applicants should review Walmart's careers page for current openings and specific job requirements.

What are the main challenges faced by remote Walmart Customer Service Chat representatives, and how can they effectively overcome them?

Remote Walmart Customer Service Chat representatives often face challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without face-to-face cues, and resolving customer issues efficiently while adhering to company policies. To overcome these challenges, it’s important to develop strong multitasking and written communication skills, stay organized, and make effective use of available resources such as knowledge bases and team chat channels. Regularly participating in virtual team meetings and training sessions can also help stay updated on best practices and company updates, ensuring high-quality customer support.

Does Walmart hire remote workers?

Walmart offers remote customer service positions, including roles like Walmart Customer Service Chat Remote, which allow employees to work from home. These positions typically require strong communication skills and familiarity with online chat tools, and they may have specific schedule or technical requirements.

What are the key skills and qualifications needed to thrive as a Walmart Customer Service Chat Remote representative?

To thrive as a Walmart Customer Service Chat Remote agent, you need strong written communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and basic computer skills is typically required. Outstanding empathy, patience, and active listening help agents build rapport and resolve issues efficiently. These skills are crucial for delivering excellent service, maintaining customer satisfaction, and representing Walmart's brand positively in a remote environment.

What does a Walmart Customer Service Chat Remote representative do?

A Walmart Customer Service Chat Remote representative assists customers via online chat, helping them resolve issues related to orders, products, returns, and general inquiries. They provide prompt, friendly support and guide customers through Walmart’s online services and policies. Representatives may also troubleshoot technical problems, answer questions about products, and ensure customer satisfaction, all while working from a remote location.
What job categories do people searching Walmart Customer Service Chat Remote jobs in Addison, TX look for? The top searched job categories for Walmart Customer Service Chat Remote jobs in Addison, TX are:
What cities near Addison, TX are hiring for Walmart Customer Service Chat Remote jobs? Cities near Addison, TX with the most Walmart Customer Service Chat Remote job openings:
Walmart Customer Service Chat Remote jobs near you

IT Customer Service Representative

MMC Group

Irving, TX • Remote

$22.23/hr

Full-time

Re-posted 9 days ago

Job description


  • Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support.

  • Technologist to identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group.

  • Technologist to capture all incidents in incident tracker tool and assign the cases to relevant assignment group as per process and ensures proper documentation.

  • Provides resolution to customer based on in scope processes

  • Follows the incident life cycle as defined by process viz logging the incident with proper priority, categorization and documentation, performs follow up on all necessary incidents as defied in process with customer to ensure timely closure.

  • Technologist constantly upgrades his technical, process and soft skills to achieve the client and internal quality scores with CSAT scores, resolution on call and customer service scores.

  • Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement.

  • Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.



Hours: 8:00am to 5:00pm


Pay Rate: $22.23 hr