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Walmart Call Center Remote Jobs in Freeport, IL (NOW HIRING)

... Call Handling, Records Management Systems, Digital Evidence Management, Real Time Crime Center and ... The actual offer will be based on the individual candidate. #LI-KF2 #LI-REMOTE Basic Requirements

Walmart Call Center Remote information

See Freeport, IL salary details

$9

$16

$23

How much do walmart call center remote jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for walmart call center remote in Freeport, IL is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.84 per hour, depending on experience, location, and employer.

What is a Walmart Call Center Remote job?

Walmart Call Center Remote jobs are customer service positions where employees work from home to assist Walmart customers with their inquiries, orders, and issues via phone, chat, or email. These roles require strong communication skills, basic computer proficiency, and a reliable internet connection. Remote call center associates often handle a variety of tasks, such as processing returns, answering product questions, and providing support with online orders. Working remotely allows employees to perform their duties outside of a traditional office environment, offering flexibility and convenience.

What are the key skills and qualifications needed to thrive as a Walmart Call Center Remote associate?

To thrive as a Walmart Call Center Remote Associate, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and digital communication tools is often required. Excellent verbal communication, patience, and active listening are crucial soft skills for handling customer inquiries effectively. These skills ensure efficient resolution of customer issues, high satisfaction levels, and contribute to the overall success of the remote support team.

What are some common challenges faced by remote Walmart Call Center associates, and how can they be managed?

Remote Walmart Call Center associates often face challenges such as maintaining effective communication with their team, staying motivated in a home environment, and managing high call volumes during peak times. To address these, Walmart provides regular virtual team check-ins, robust training resources, and easy access to supervisors for support. Staying organized, setting a dedicated workspace, and actively participating in team meetings can help associates stay connected and engaged while working remotely.

What is the difference between Walmart Call Center Remote vs Walmart Customer Service Associate?

AspectWalmart Call Center RemoteWalmart Customer Service Associate
Work EnvironmentRemote, home-basedIn-store or call center
Required CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Job ResponsibilitiesHandling customer calls, resolving issues remotelyAssisting customers in-store or via phone
Industry UsageCommon for remote call center rolesTraditional retail customer service

Walmart Call Center Remote roles focus on handling customer inquiries via phone or online from home, requiring strong communication skills. Walmart Customer Service Associates work in-store or at call centers assisting customers face-to-face or over the phone. While both roles involve customer service, the remote position emphasizes remote communication, whereas the associate role is more traditional retail support.

What are popular job titles related to Walmart Call Center Remote jobs in Freeport, IL?

For Walmart Call Center Remote jobs in Freeport, IL, the most frequently searched job titles are:

What cities near Freeport, IL are hiring for Walmart Call Center Remote jobs?

Cities near Freeport, IL with the most Walmart Call Center Remote job openings:

Infographic showing various Walmart Call Center Remote job openings in Freeport, IL as of August 2026, with employment types broken down into 56% Full Time, 39% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,663 per year, or $16.2 per hour.

Licensed Health Insurance Agent - Medicare | Remote

Sagility

Oregon, IL • Remote

$21/hr

Full-time

Medical

Posted 20 days ago


Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

63rd of 72 rated call and contact centers


Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Licensed Health Insurance Agent - Medicare | Remote

Job Description:

Put Your Health Insurance License to Work and Apply Today!

BroadPath, a Sagility Company, is hiring Licensed Health Insurance Agents to join our remote Medicare sales team.

If you have an active Health Insurance Producer License and are ready to put it to work, we want to hear from you. Whether you are an experienced Medicare sales professional or looking to build your experience in health insurance sales, this is an opportunity to earn competitive pay and incentives while helping customers make important healthcare decisions; all from home.

We are actively hiring for upcoming opportunities. Apply now to be considered.

Compensation & Incentives

Your license and sales performance have value. This opportunity offers competitive hourly pay plus multiple ways to increase your earnings:

  • Starting pay of $21.00+ per hour, with the opportunity for a higher starting rate based on experience, qualifications, geographic location, market data, and client/program requirements
  • Weekly pay
  • Paid training
  • $200 training completion bonus for employees who meet applicable attendance requirements
  • $500 end-of-season bonus based on applicable performance, attendance, and client metrics
  • Per-application incentives providing opportunities to earn additional compensation for eligible applications and sales performance
  • Additional performance, attendance, and project-specific incentives may be available based on assignment

Additional incentive and bonus eligibility requirements will be communicated by Operations during training.

Why Join BroadPath, a Sagility Company?

We want you to have the tools, support, and opportunity to succeed while working remotely. You can expect:

  • 100% remote work
  • Company-provided laptop, headset, and Bhive webcam
  • Instructor-led virtual training to prepare you for your Medicare client assignment
  • Ongoing coaching and support from your leadership team
  • A collaborative virtual work environment
  • Opportunities to strengthen your Medicare knowledge and sales experience
  • Opportunities to earn additional compensation based on applicable program requirements and performance

What You Will Do

As a Licensed Health Insurance Agent, you'll provide consultative sales support to customers exploring Medicare health plans. You'll use your insurance knowledge, communication skills, and ability to connect with people to understand customer needs, explain available options, and confidently guide customers through the enrollment process.

On a typical day, you'll:

  • Answer inbound calls from customers exploring Medicare health insurance options
  • Conduct needs assessments using active listening and consultative sales techniques
  • Educate customers on available Medicare health plans, benefits, products, and services
  • Recommend solutions based on individual healthcare and coverage needs
  • Confidently guide conversations toward successful enrollment
  • Complete health plan enrollments while meeting applicable sales and performance expectations
  • Identify additional customer needs and available solutions when appropriate
  • Build trust through clear, professional, and compassionate communication
  • Navigate multiple systems while maintaining accuracy, efficiency, and compliance
  • Protect customer information and follow all applicable privacy, security, and HIPAA requirements
  • Represent BroadPath, a Sagility Company, and our client partners with professionalism and care

What You Will Bring

  • Active resident Health Insurance Producer License
  • Ability to obtain reciprocal state health insurance licenses when required
  • High school diploma or equivalent
  • Previous sales, customer service, call center, or health insurance experience preferred
  • Strong communication and active listening skills
  • Customer-focused approach with the ability to build trust and rapport
  • Strong computer navigation skills and the ability to work efficiently across multiple systems
  • Ability to maintain accuracy and attention to detail in a fast-paced environment
  • Ability to remain seated for extended periods while working productively in a remote environment

Schedule

This is a seasonal, fully remote opportunity. Schedules are assigned based on business and client needs and may fall within:

Monday-Sunday | 8:00 AM-10:00 PM, Client Local Time

Specific schedules, program details, assignment length, and requirements will be discussed during the interview and assignment process.

What You Will Need to Work from Home

Before your first day, you'll need:

  • 19" or larger monitor with VGA or HDMI port and appropriate cable
  • USB wired mouse; USB wired keyboard optional
  • Reliable, hardwired internet connection with a minimum of 25 Mbps download / 10 Mbps upload
  • Ethernet cable
  • Private, distraction-free workspace that protects member confidentiality and minimizes background noise

Important: Wi-Fi, cellular, hotspot, and other wireless internet connections are not supported because they cannot maintain the secure VPN connection required for this role.

What We Provide

BroadPath, a Sagility Company, provides the following equipment for the duration of your assignment:

  • Laptop
  • Headset
  • Bhive webcam

Ready to Put Your License to Work?

Don't wait to take the next step. We are actively considering licensed candidates for upcoming Medicare opportunities.

If you have an active Health Insurance Producer License, enjoy connecting with customers, and are motivated by the opportunity to earn additional compensation based on your performance, apply today to be considered for an upcoming class.

About BroadPath, a Sagility Company

BroadPath, a Sagility Company, brings together people, technology, and healthcare expertise to support exceptional experiences for the members and organizations we serve.

Our remote teams play an important role in helping customers navigate healthcare with greater clarity and confidence. We value collaboration, accountability, and the ability to make a positive impact through every interaction.

Employment may be contingent upon successful completion of background checks, previous employment verification, education verification, licensing requirements, and other screening requirements applicable to the position or client assignment.

BroadPath, a Sagility Company, uses market-based compensation practices to ensure competitive pay. Your starting rate will be determined based on your experience, qualifications, geographic location, applicable market data, and client or program requirements.

BroadPath, a Sagility Company, is an Equal Opportunity Employer/Veteran/Disability.

Location:

Work@Home Florida (EST)United States of America

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