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Walmart Call Center Remote Jobs in Fallbrook, CA

GEICO

Auto Damage Trainee (Field)

San Diego, CA · On-site +1

This is not a remote role; you will be required to work in the territory listed on the job posting ... In addition, 2 weeks in a field training center (NY, TX, CA), with mentors to help you learn and ...

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Walmart Call Center Remote information

See Fallbrook, CA salary details

$11

$18

$26

How much do walmart call center remote jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for walmart call center remote in Fallbrook, CA is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What is a Walmart Call Center Remote job?

Walmart Call Center Remote jobs are customer service positions where employees work from home to assist Walmart customers with their inquiries, orders, and issues via phone, chat, or email. These roles require strong communication skills, basic computer proficiency, and a reliable internet connection. Remote call center associates often handle a variety of tasks, such as processing returns, answering product questions, and providing support with online orders. Working remotely allows employees to perform their duties outside of a traditional office environment, offering flexibility and convenience.

What are the key skills and qualifications needed to thrive as a Walmart Call Center Remote associate?

To thrive as a Walmart Call Center Remote Associate, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and digital communication tools is often required. Excellent verbal communication, patience, and active listening are crucial soft skills for handling customer inquiries effectively. These skills ensure efficient resolution of customer issues, high satisfaction levels, and contribute to the overall success of the remote support team.

What are some common challenges faced by remote Walmart Call Center associates, and how can they be managed?

Remote Walmart Call Center associates often face challenges such as maintaining effective communication with their team, staying motivated in a home environment, and managing high call volumes during peak times. To address these, Walmart provides regular virtual team check-ins, robust training resources, and easy access to supervisors for support. Staying organized, setting a dedicated workspace, and actively participating in team meetings can help associates stay connected and engaged while working remotely.

What is the difference between Walmart Call Center Remote vs Walmart Customer Service Associate?

AspectWalmart Call Center RemoteWalmart Customer Service Associate
Work EnvironmentRemote, home-basedIn-store or call center
Required CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Job ResponsibilitiesHandling customer calls, resolving issues remotelyAssisting customers in-store or via phone
Industry UsageCommon for remote call center rolesTraditional retail customer service

Walmart Call Center Remote roles focus on handling customer inquiries via phone or online from home, requiring strong communication skills. Walmart Customer Service Associates work in-store or at call centers assisting customers face-to-face or over the phone. While both roles involve customer service, the remote position emphasizes remote communication, whereas the associate role is more traditional retail support.

What are popular job titles related to Walmart Call Center Remote jobs in Fallbrook, CA?

For Walmart Call Center Remote jobs in Fallbrook, CA, the most frequently searched job titles are:

What job categories do people searching Walmart Call Center Remote jobs in Fallbrook, CA look for?

The top searched job categories for Walmart Call Center Remote jobs in Fallbrook, CA are:

What cities near Fallbrook, CA are hiring for Walmart Call Center Remote jobs?

Cities near Fallbrook, CA with the most Walmart Call Center Remote job openings:

Walmart Call Center Remote jobs near you
Infographic showing various Walmart Call Center Remote job openings in Fallbrook, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,533 per year, or $18 per hour.

Contractor- Patient Recruitment Specialist Bilingual Spanish (West Coast, U.S.)

Profound Research

Carlsbad, CA • Remote

$18.50 - $23.50/hr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

About Profound Research

Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship.  

Our Mission: Improving lives by providing advanced therapeutic options 

Our Vision: Creating the absolute best patient-physician experience in clinical research 

Our Values:  

  • Compassion: We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered 

  • Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues 

  • Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency 

  • Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards 


Why This Role Exists 

At Profound Research, patient recruitment is essential to expanding access to clinical trials and helping studies enroll the right participants with speed, care, and quality.  

The Patient Recruitment Specialist will provide remote, centralized recruitment support for high-volume vaccine/flu clinical trials. This role will focus primarily on patient outreach, inbound lead follow-up, phone pre-screening, scheduling, and accurate documentation across recruitment systems. As one of the first points of contact for prospective participants, this person will help create a responsive, compassionate, and well-organized recruitment experience that supports both enrollment goals and patient trust.  

This is a 1099 contract opportunity designed to support near-term study enrollment needs, with the potential to convert to a full-time position based on business needs, performance, and role availability. Whether you’re looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service.  

What You’ll Do 

  • Conduct high-volume outbound outreach to prospective clinical trial participants who may be interested in vaccine/flu studies 

  • Respond to inbound patient inquiries and recruitment leads in a timely, professional, and patient-centered manner 

  • Serve as an early point of contact for prospective participants, creating a supportive experience grounded in empathy, clarity, and excellent customer service 

  • Pre-screen potential participants by reviewing study-specific eligibility criteria and documenting responses accurately 

  • Schedule qualified participants for screening visits and coordinate next steps with the appropriate site or study team 

  • Support patient follow-up to help improve show rates, maintain engagement, and reduce barriers to participation 

  • Maintain accurate, timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms 

  • Track outreach activity, patient responses, scheduling status, and other recruitment metrics as requested 

  • Apply working knowledge of Good Clinical Practice (GDP), FDA regulations, study protocols, and internal policies across patient interactions and documentation 

  • Communicate clearly with recruitment leadership, site teams, study coordinators, and support staff regarding patient status, recruitment progress, and potential issues  

  • Contribute to a fast-moving, high-volume recruitment environment with urgency, professionalism, and attention to detail

  • Assist in obtaining medical records to confirm eligibility for potential research participants 

What You’ll Bring 

Essential Qualifications 

  • Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment 

  • Strong professional phone presence and ability to build trust quickly with prospective participants 

  • Comfort conducting both inbound and outbound patient communication 

  • Ability to communicate with empathy, patience, and clarity while maintaining study-specific accuracy 

  • Strong attention to detail and comfort documenting information across multiple systems 

  • Comfort with medical terminology and protocol-driven eligibility questions 

  • Technical aptitude, including experience using databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems 

  • Results-oriented mindset with the ability to support enrollment goals while maintaining a high-quality patient experience 

  • Ability to work independently in a remote environment while maintaining strong communication with the broader recruitment team 

Preferred Qualifications 

  • Prior clinical research experience, especially in patient recruitment or patient engagement 

  • Experience supporting vaccine, infectious disease, or high-enrollment clinical trials 

  • Familiarity with Good Clinical Practice and FDA-regulated research environments 

  • Experience using CTMS platforms, patient recruitment platforms, or third-party lead management tools 

  • Associate’s degree or higher 

  • CNA, medical assistant, or other healthcare-related background 

Engagement Details 

This is a 1099 independent contractor opportunity supporting high-volume vaccine/flu trial recruitment. Contract duration and weekly workload may vary based on study needs, enrollment timelines, and business requirements. This opportunity may lead to consideration for a full-time position, but conversion is not guaranteed.  

Physical Requirements & Work Environment
  • This role is primarily performed in a remote/office environment and requires prolonged periods of sitting or standing at a desk, working on a computer, and participating in virtual meetings 
  • Requires the ability to communicate clearly in verbal and written forms and to read and interpret detailed materials 
  • Minimal travel to company sites, meetings, or partner locations may be required, including the ability to navigate office/clinical environments and transport typical work materials 
  • Must be able to maintain a productive and professional remote work setup with reliable internet connectivity
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role 
Why Join Profound Research?
  • Meaningful Impact: Every role at Profound contributes to advancing medical knowledge and expanding therapeutic options for patients – the work we do here matters
  • Professional Growth: We invest in our people through comprehensive training, certification support, and ongoing education to help you grow in your role and your career
  • Leadership & Advancement: Profound is a place where initiative is recognized. We actively support internal growth and create pathways for people to take on greater responsibility over time
  • Collaborative Culture: You’ll work alongside a team of dedicated professionals who are passionate about clinical research and committed to doing it well
  • Full Benefits Package: Competitive compensation, health insurance, PTO, retirement plan, and professional development support
  • Broad Organizational Exposure: Gain visibility across the full lifecycle of clinical research – from study startup through closeout – working cross-functionally with clinical, finance, and operations teams
  • Flexible Work Environment: This role offers the autonomy of a remote or hybrid work setting while keeping you connected to a team that’s deeply collaborative and mission-driven

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.