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Walgreen Jobs in Decatur, GA (NOW HIRING)

Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. * Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for ...

Certified Pharmacy Technician

Atlanta, GA

$17.75 - $21.50/hr

Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. * Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to ...

Certified Pharmacy Technician

Atlanta, GA · On-site

$17.75 - $21.50/hr

Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. * Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to ...

Pharmacy Technician

Atlanta, GA

$16.75 - $20.50/hr

Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. * Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to ...

Certified Pharmacy Technician

Atlanta, GA · On-site

$17.75 - $21.50/hr

Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. * Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to ...

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Walgreen information

What is the difference between Walgreen vs Pharmacy Technician?

AspectWalgreenPharmacy Technician
CredentialsHigh school diploma, certification often preferredHigh school diploma, state certification/license required
Work EnvironmentRetail pharmacy setting within Walgreens storesRetail pharmacy, hospital, or mail-order pharmacies
Employer & IndustryWalgreens pharmacy chainVarious pharmacy settings including retail chains, hospitals
Job RoleCustomer service, medication dispensing supportAssist pharmacists, prepare prescriptions, customer interaction

Walgreen employees often work as pharmacy technicians, providing medication support and customer service within Walgreens stores. Pharmacy technicians, in general, work in similar retail or healthcare environments, assisting pharmacists with prescription processing and customer interactions. While Walgreen is a specific employer, pharmacy technicians can work across multiple pharmacy settings, making the roles closely related but distinct in employment context.

What are Walgreens employees responsible for?

Walgreens employees perform a variety of tasks depending on their specific roles, but generally, they help customers find products, manage inventory, operate cash registers, and maintain store cleanliness. In pharmacy roles, employees also assist pharmacists in preparing prescriptions, providing customer service, and ensuring compliance with health regulations. They play a critical role in creating a positive customer experience and supporting daily store operations.

What are the key skills and qualifications needed to thrive as a Walgreens Pharmacy Technician, and why are they important?

To thrive as a Walgreens Pharmacy Technician, you need a high school diploma or equivalent, strong attention to detail, and knowledge of pharmaceutical practices, with certification often preferred. Familiarity with pharmacy management systems, prescription processing software, and point-of-sale (POS) systems is typically required. Excellent customer service, communication, and teamwork skills enable you to interact effectively with patients and colleagues. These skills ensure accurate medication dispensing, regulatory compliance, and a positive customer experience in a fast-paced retail pharmacy environment.

What does a typical workday look like for a Walgreens pharmacy technician?

As a Walgreens pharmacy technician, your day involves a mix of customer interaction, prescription processing, and inventory management. You'll assist pharmacists in filling prescriptions, handle insurance claims, and provide excellent customer service at the pharmacy counter. Teamwork is essential, as you'll regularly collaborate with pharmacists and other technicians to ensure accuracy and efficiency. The pace can be fast, especially during peak hours, so strong organizational skills and attention to detail are key to success in this role.
What job categories do people searching Walgreen jobs in Decatur, GA look for? The top searched job categories for Walgreen jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Walgreen jobs? Cities near Decatur, GA with the most Walgreen job openings:
Infographic showing various Walgreen job openings in Decatur, GA as of June 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% Physical job distribution.
Pharmacy Customer Service Associate

Pharmacy Customer Service Associate

Walgreens

Alpharetta, GA • On-site

Other

Posted 1 hour ago


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,108 frontline employees who took The Breakroom Quiz

87th of 99 rated pharmacies


Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.  Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.  Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly,  filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.  Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.  Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits.  Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

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