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Waiver Jobs in Minnesota (NOW HIRING)

33

CADI Waiver Case Manager

Burnsville, MN · On-site

$21 - $23/hr

Provide essential case management duties to clients served on the Waiver program. Work with a multidisciplinary team to assist clients receive respectful, responsive, culturally appropriate services ...

33

CADI Waiver Case Manager

Burnsville, MN · On-site

$21 - $23/hr

Provide essential case management duties to clients served on the Waiver program. Work with a multidisciplinary team to assist clients receive respectful, responsive, culturally appropriate services ...

Accord

Waiver Case Manager -

Saint Paul, MN · On-site

$47K - $52K/yr

Accord is seeking a mission-driven Waiver Case Management (WCM) to join a team of Case Managers in making a difference in the lives of people living with disabilities. The WCM will evaluate, create ...

Thomas Allen

Waiver Case Manager- Hennepin County

Edina, MN · On-site

$24.52 - $26.73/hr

Waiver Case Manager- Hennepin County Thomas Allen, Inc. We began providing residential services to individuals living with disabilities in 1977, and in 1984 became the first non-governmental entity ...

Accord

Waiver Case Manager -

Saint Paul, MN · On-site

$47K - $52K/yr

Accord is seeking a mission-driven Waiver Case Management (WCM) to join a team of Case Managers in making a difference in the lives of people living with disabilities. The WCM will evaluate, create ...

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All JobsWaiver JobsWaiver Jobs in Minnesota

Waiver information

What is a waiver?

Waiver jobs typically refer to positions or roles that are funded or enabled through a government waiver program, such as Medicaid waivers. These jobs often involve providing care or support services to individuals with disabilities, seniors, or those needing assistance to live independently in their homes or communities. Responsibilities may include personal care, household tasks, medication assistance, and companionship. Waiver jobs are essential for helping people maintain their quality of life outside of institutional settings.

What are the key skills and qualifications needed to thrive as a waiver case manager?

To thrive as a Waiver Case Manager, you need a background in social work, human services, or a related field, often supported by a relevant degree and case management certification. Familiarity with case management software, Medicaid waiver programs, and documentation systems is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust with clients and coordinate effective services. These competencies ensure clients receive appropriate support and that compliance with program guidelines is maintained.

What are some common challenges faced by employees working in a waiver case management role, and how are they typically addressed?

Professionals working in Waiver case management often encounter challenges such as managing a high caseload, navigating complex regulations, and balancing the diverse needs of clients with available resources. To address these, agencies typically offer ongoing training, clear procedural guidelines, and strong support from multidisciplinary teams. Building effective communication and organizational skills can also help case managers provide high-quality service while maintaining compliance with state and federal requirements.

What is the difference between Waiver vs Certification Specialist?

AspectWaiverCertification Specialist
Required credentialsVaries; often legal or administrative approvalCertification or licensing in a specific field
Work environmentLegal, administrative, or healthcare settingsHealthcare, education, or industry-specific offices
Employer usageUsed to grant exceptions or legal reliefUsed to validate professional qualifications
Search intentDifferences between legal waivers and certificationsUnderstanding certification requirements and roles

While a waiver grants an exception or relief from certain requirements, a certification specialist manages and verifies professional credentials. Both roles are essential in compliance and legal contexts but serve different functions within their industries.

What are the most commonly searched types of Waiver jobs in Minnesota?

The most popular types of Waiver jobs in Minnesota are:

Waiver jobs near you
Infographic showing various Waiver job openings in Minnesota as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 100% In-person job distribution.

Waiver Case Manager

Minnesota Care Counseling Services Inc

Minneapolis, MN • On-site

$21 - $27/hr

Full-time

Re-posted 5 days ago

Job description

Position Overview
The Waiver Case Manager provides comprehensive, person-centered case management services to individuals receiving Minnesota waiver services. This role ensures compliance with all applicable state, county, and federal regulations while advocating for client needs, coordinating services, and maintaining accurate and timely documentation.
The ideal candidate is organized, responsive, culturally competent, and able to manage a dynamic caseload while meeting documentation, billing, and communication standards.
Key Responsibilities


1. Client Services & Case Management
  • Conduct intake interviews and eligibility reviews for prospective clients.
  • Complete comprehensive assessments, social histories, and required diagnostic documentation.
  • Initiate client contact within five (5) business days of assignment and complete an initial face-to-face visit within ten (10) business days.
  • Develop, implement, and regularly update individualized service plans in collaboration with clients and interdisciplinary teams (IDTs).
  • Serve as a client advocate, ensuring client rights, informed choice, cultural responsiveness, and ethical service delivery.
  • Assist clients in identifying, accessing, and coordinating medical, social, financial, educational, and waiver services.
  • Facilitate or participate in IDT meetings and ensure appropriate coverage if unable to attend.
  • Monitor service effectiveness and recommend adjustments as client needs evolve.
2. Documentation, Compliance & Communication
  • Maintain accurate, complete, and timely case notes documenting all client-related activities.
  • Obtain and renew Consent for Release of Information every six (6) months.
  • Provide required notices (e.g., Notice of Privacy Practices, county grievance forms) at intake and required intervals, ensuring proper documentation.
  • Maintain organized and audit-ready client files in accordance with MNCCS and county standards.
  • Review incoming documents within required timelines and complete all follow-up actions promptly.
  • Respond to phone messages within three (3) business days and maintain appropriate voicemail messaging.
  • Review and respond to emails daily, prioritizing urgent matters same day.
3. Billing & Productivity Expectations
  • Accurately track and record all billable and non-billable activities in compliance with waiver billing rules.
  • Meet organizational productivity standards, including maintaining at least 34 billable work hours per week.
  • Review client budgets monthly and notify the supervisor of concerns or discrepancies.
  • Submit required admission, discharge, and status-change documentation to supervisors and billing staff in a timely manner.
  • Maintain daily task trackers reflecting work activity and billing compliance.
4. Administrative & General Duties
  • Submit expense and mileage reimbursement requests accurately and within required timelines.
  • Attend required staff meetings and review meeting minutes if absent.
  • Maintain current auto insurance documentation as required by MNCCS.
  • Prepare and provide casebooks for audits when requested.
  • Perform other job-related duties as assigned by supervision or leadership.
Position Requirements & Work Conditions
  • Valid driver’s license and ability to meet MNCCS insurance requirements.
  • Reliable transportation for required job duties.
  • Daily local travel within assigned service areas.
  • Inability to maintain driving eligibility may result in reassignment if available.
General Qualifications

Required
  • Minimum two (2) years of full-time professional experience working with vulnerable populations.
  • Strong organizational, communication, and documentation skills.
  • Ability to manage deadlines, caseloads, and regulatory requirements.
Preferred
  • Multilingual abilities strongly preferred, including:
    • Spanish
    • Hmong
    • Burmese
    • Karen
Role-Specific Classification

Case Manager
  • Education: Bachelor’s degree in human services, social work, psychology, sociology, or related field.
  • Experience: Less than two (2) years of post-degree professional social services experience.
Senior Case Manager
  • Education: Bachelor’s degree in human services, social work, psychology, sociology, or related field.
  • Experience:
    • One (1) year of waiver case management experience OR
    • Three (3) years of full-time case management or comparable social services experience OR
    • Other qualifying credentials approved by MNCCS.
Equal Employment Opportunity
Minnesota Care Counseling Services is an equal opportunity employer. Employment decisions are based on qualifications, merit, and organizational needs. Reasonable accommodations are available upon request.

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