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Wex Jobs (NOW HIRING)

WEX

Customer Service Specialist

Simsbury, CT · On-site

$17.25 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

SRE Architect, AI-Powered Reliability

Boston, MA · On-site

$62 - $82.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Team & Role WEX operates across multiple lines of business, Mobility, Benefits, and Travel, serving enterprise customers globally with payment and technology solutions that demand ...

WEX

SRE Architect, AI-Powered Reliability

Chicago, IL

$58.75 - $78/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Team & Role WEX operates across multiple lines of business, Mobility, Benefits, and Travel, serving enterprise customers globally with payment and technology solutions that demand ...

WEX

Customer Service Specialist

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Customer Service Specialist

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Customer Service Specialist

Columbus, OH · On-site

$16 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Customer Service Specialist

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Customer Service Specialist

Boise, ID · On-site

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Principal Software Engineer - Data

San Francisco, CA

$200K - $250K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Principal Staff Software Engineer - Data as a Service About the Role WEX is transforming into a data-driven enterprise through its modern Data-as-a-Service (DaaS) platform. At the core of this ...

WEX

SRE Architect, AI-Powered Reliability

Boston, MA · On-site

$62 - $82.25/hr

WEX operates across multiple lines of business, providing payment and technology solutions that require high reliability. The SRE Architect will define and enforce reliability standards and practices ...

WEX

Customer Service Specialist

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Customer Service Specialist

Minneapolis, MN · On-site

$17.75 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Customer Service Specialist

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Customer Service Specialist

Indianapolis, IN · On-site

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Customer Service Specialist

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Customer Service Specialist

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Customer Service Specialist

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Customer Service Specialist

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Customer Service Specialist

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. * WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. * WEX ...

WEX

Customer Service Specialist

Lexington, KY · On-site

$7.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

WEX Health (Benefits):Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. WEX Health (COBRA):Supporting participants transitioning to COBRA healthcare coverage. WEX Health ...

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All JobsWex Jobs

WEX information

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$30K

$57.5K

$102K

How much do wex jobs pay per year?

As of Aug 17, 2026, the average yearly pay for wex in the United States is $57,478.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a Wex?

Wex jobs refer to positions at WEX Inc., a global financial technology company that provides payment processing and information management services. Employees at WEX can work in a variety of roles, including technology, finance, customer service, sales, and management. WEX is known for its work in fleet cards, virtual payments, and healthcare payment solutions. Career opportunities at WEX typically offer training, development programs, and benefits, making it an attractive employer in the fintech sector.

What are the key skills and qualifications needed to thrive as a Wex?

I'm sorry, but 'Wex' is not recognized as a real-world professional occupation, so I cannot provide an answer.

What are some common challenges faced by employees working at Wex, and how does the company support professional growth?

At Wex, employees often encounter challenges related to the fast-paced and innovative nature of the fintech industry, including adapting to rapid technological changes and meeting evolving client needs. However, Wex supports professional growth through structured training programs, mentorship opportunities, and access to cross-functional projects, which help employees continuously develop their skills. The company also encourages collaboration across departments, fostering a supportive work environment where individuals can learn from one another and advance their careers.

What is the difference between Wex vs Delivery Driver?

AspectWexDelivery Driver
Required CredentialsValid driver's license, possibly a commercial licenseValid driver's license, vehicle insurance
Work EnvironmentFuel stations, convenience stores, or corporate officesOn the road, customer locations, various delivery routes
Employer & Industry UsageFuel and convenience store chains, transportation companiesFood, retail, courier services, e-commerce

Wex primarily involves managing fuel and convenience store operations, often requiring specific certifications and working in retail or fuel environments. Delivery drivers focus on transporting goods directly to customers, working outdoors and on the road. While both roles involve driving, Wex roles are more centered on fuel management and retail support, whereas delivery drivers are logistics-focused.

More about WEX jobs

What cities are hiring for Wex jobs?

Cities with the most Wex job openings:

What states have the most Wex jobs?

States with the most job openings for Wex jobs include:

What job categories do people searching Wex jobs look for?

The top searched job categories for Wex jobs are:

WEX jobs near you
Infographic showing various Wex job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 94% Full Time, 2% Part Time, and 2% Contract. Highlights an 73% Physical, 6% Hybrid, and 21% Remote job distribution, with an average salary of $57,478 per year, or $27.6 per hour.

Customer Service Specialist

WEX

Simsbury, CT • On-site

$17.25 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

WEX Inc. rating

7.3

Company rating: 7.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers

Job description

About the team/role:

Working in a lively and fast-paced call center environment, the Customer Service Specialist, is the primary point of contact for WEX customers. This role is responsible for answering inbound inquiries regarding account maintenance, billing, and technical support through multiple channels, including phone and email.

You will be assigned to support one of the following call centers based on business needs:

  • WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products.

  • WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage.

  • WEX Health (Benefits Administration): Provide comprehensive support to participants during annual benefits enrollment and throughout the year supporting questions regarding enrolled benefits.

  • WEX Mobility (Fleet & OTR): Supporting fleet customers, drivers, and merchants with fuel card authorizations and account management.

How you'll make an impact:

  • Customer Engagement: Answer inbound calls and respond to emails with a professional attitude, adapting communication style to individual customer's personality and situation.

  • Problem Resolution: Act as a single point of contact for problem-solving, including billing questions, payments, and account maintenance.

  • Technical Support: Troubleshoot and guide customers through WEX online platforms and mobile applications.

  • System Navigation: Effectively multi-task by utilizing multiple different systems simultaneously to provide the fastest resolution.

  • Security & Compliance: Maintain strict adherence to corporate security measures, company policies, and (for Health/Cobra roles) HIPAA guidelines.

  • Documentation: Maintain accurate, detailed records of all interactions within the CRM (Salesforce).

Experience you'll bring

  • Education: High School Diploma or GED.

  • Technical Skills: Solid computer and keyboarding skills; proficiency with Google Suite or Microsoft Office.

  • Availability: Willingness to work a flexible schedule, which may include weekends, holidays, and occasional overtime.

  • Background: Must successfully pass a background check.

  • Remote Work Requirements: This is a work from home position requiring a professional, private, and quiet workspace free from distractions to ensure customer privacy and data security. Candidates must have access to a reliable, high-speed internet connection capable of supporting multi-system navigation and VoIP calling.

Knowledge, Skills, and Abilities

  • Positive, professional attitude and excellent phone etiquette.

  • Ability to learn and master new, complex systems quickly.

  • Strong verbal and written communication skills.

  • Demonstrated ability to handle multiple tasks in a goal-oriented, fast-paced environment.

  • A history of working successfully in a collaborative team environment.

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.

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