Build Relationships. Build Futures. Build Your Career.
At Orange Countyโs Federal Credit Union (OCFCU), banking is personalโalways has been. For more than 85 years, weโve helped our members reach lifeโs milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, weโre proud of where weโve come fromโand excited about where weโre going next.
Our people-first philosophy isnโt just a tagline. Itโs why weโve been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! Weโre also honored with workplace satisfactionโdriven directly by employee voices.
When you join OCFCU, youโre joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day.
As a Personal Banker/Member Service Representative (MSR), youโre more than the face of the branchโyouโre a trusted financial partner.
Youโll blend service, sales, and problemโsolving to help members confidently navigate their financial journeys.
What youโll do:
- Deliver exceptional experiences by handling teller transactions with accuracy and care
- Open new accounts and guide members through consumer loan applications
- Proactively recommend products and services that truly fit member needs
- Resolve questions and concerns with a consultative, relationshipโfocused approach
- Create trust that lasts beyond the transactionโand keeps members coming back
Youโll bring:
- Banking Experience:
- 2+ years of recent experience in a bank or credit union
- Handsโon experience with teller transactions, new account openings, and consumer lending
- Sales & Communication Skills:
- 2+ years crossโselling and referring financial products
- Clear, friendly communicationโprofessional but approachable
- Tech Savvy:
- Comfortable learning and using multiple systems and platforms
- Schedule Flexibility:
- MondayโSaturday availability
- Weekdays between 8:30 AMโ6:30 PM and Saturdays 8:30 AMโ2:30 PM
Compensation & Career Path
We believe great talent deserves fair, transparent payโand room to grow. Hourly pay is based on experience, internal equity, and role level:
Member Service Rep IV โ $23.00โ$25.00 per hour. Requires a minimum one-year recent universal or personal banker experience which includes teller, new accounts, AND consumer lending expertise
Why OCFCU?
- Awardโwinning workplace culture
- Clear growth paths and internal mobility
- People before profitsโalways
- A team that supports each other and celebrates wins
- Health Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.
- Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.
- Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.
- Recognition & Growth: Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.
Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.