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Vsp Customer Service Jobs in Spring, TX (NOW HIRING)

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How much do vsp customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for vsp customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is a VSP Customer Service?

A VSP Customer Service job involves assisting customers with vision insurance-related inquiries, such as benefits, claims, billing, and provider network information. Representatives help resolve customer concerns, provide policy details, and ensure a positive service experience. Strong communication, problem-solving skills, and knowledge of VSP policies are essential to succeed in this role.

What are the typical day-to-day responsibilities of a VSP Customer Service?

As a VSP Customer Service representative, your typical day involves assisting members with questions related to their vision insurance benefits, processing claims, and addressing coverage inquiries via phone, email, or chat. You may also help eye care providers with billing concerns, update account information, and troubleshoot any issues with policy details. Collaboration with fellow team members and other departments is common to ensure prompt and accurate solutions for customers. The role requires balancing a friendly, professional demeanor with the ability to manage multiple tasks in a fast-paced environment. This variety keeps the work engaging while offering numerous opportunities to develop your customer service skills.

What are the key skills and qualifications needed to thrive in the VSP Customer Service position, and why are they important?

To thrive as a VSP Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic knowledge of vision insurance processes is often required. Patience, active listening, and empathy are essential soft skills that help build rapport with customers and resolve issues efficiently. These qualities are crucial for delivering a positive customer experience and maintaining the reputation of the company.

Is VSP a good place to work?

VSP Customer Service roles are generally considered stable with a focus on healthcare benefits and customer support skills. Employees often work in a call center environment, requiring good communication and problem-solving abilities. Overall, it is viewed as a reputable employer within the healthcare industry.

What job categories do people searching Vsp Customer Service jobs in Spring, TX look for?

The top searched job categories for Vsp Customer Service jobs in Spring, TX are:

What cities near Spring, TX are hiring for Vsp Customer Service jobs?

Cities near Spring, TX with the most Vsp Customer Service job openings:

Vsp Customer Service jobs near you
Infographic showing various Vsp Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

General Manager Optical Retail FT Houston, TX Area

Eyemart Express

Katy, TX • On-site

Full-time

Dental, Vision, Life, Retirement

Re-posted 23 days ago

Eyemart Express rating

6.2

Company rating: 6.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

16th of 40 rated optical retailers

Job description

General Manager Optical Retail Full-Time
30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else, with local labs in stores, eye exams, and same-day delivery on glasses � our customers never miss a moment. Now, you can join one of the nation's top optical retailers and improve lives by helping people see better.
As a General Manager, you'll lead your team to provide exceptional service and operational excellence. Your experience in optical and retail management will help drive our growth and deliver amazing customer experiences.
Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.
Responsibilities:
  • Provide Exceptional Leadership: Manage daily store operations, including sales, customer service, lab work, and administrative tasks.
  • Team Management: Recruit, train, motivate, and manage store employees, ensuring all team members adhere to Eyemart standards.
  • Performance Management: Maintain store sales goals, monitor lab production, and ensure customer satisfaction.
  • Operational Excellence: Oversee inventory control, budget management, reporting, and store maintenance.

Requirements:
  • High School Diploma or GED
  • Minimum of 1 year retail management experience
  • Experience in the optical industry preferred
  • Strong leadership and communication skills

Benefits:
  • Vision Insurance
  • Dental Insurance
  • Matching 401k
  • Short-Term and Long-Term Disability
  • Life Insurance
  • Fully paid benefits to maintain licensing requirements and opportunities for advancement

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.
If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off.
This posting provides an overview of the role. A full job description will be provided upon hire.
For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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