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Vsp Customer Service Jobs in Arizona (NOW HIRING)

Cornerstone Inc.

Service Manager

Tempe, AZ · On-site

We are seeking a highly skilled and customer-oriented Service Manager to join our team. In this ... BCBS Medical, Dental, VSP Vision * 401K Fidelity * Tuition Assistance / Student loan reimbursement

Cornerstone Inc.

Service Manager

Vail, AZ · On-site

We are seeking a highly skilled and customer-oriented Service Manager to join our team. In this ... BCBS Medical, Dental, VSP Vision * 401K Fidelity * Tuition Assistance / Student loan reimbursement

Visionworks

Optometric Assistant

Tucson, AZ · On-site

$15.45 - $17.29/hr

... customers look great and see great. Pay Class: Full Time Pay Rate: $15.45 - 17.29/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Visionworks

Optometric Assistant

Phoenix, AZ · On-site

$15.15 - $18.46/hr

... customers look great and see great. Pay Class: Full Time Pay Rate: $15.15 - 18.46/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Visionworks

Optometric Assistant

Mesa, AZ · On-site

$15.15 - $18.46/hr

... customers look great and see great. Pay Class: Full Time Pay Rate: $15.15 - 18.46/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

visionworks

Optometric Assistant

Tucson, AZ · On-site +1

$15.45 - $17.29/hr

... customers look great and see great. Pay Class: Full Time Pay Rate: $15.45 - 17.29/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

visionworks

Optometric Assistant

Tucson, AZ · On-site +1

$15.45 - $17.29/hr

... customers look great and see great. Pay Class: Full Time Pay Rate: $15.45 - 17.29/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

visionworks

Optometric Assistant

Tucson, AZ · On-site +1

$15.45 - $17.29/hr

... customers look great and see great. Pay Class: Full Time Pay Rate: $15.45 - 17.29/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

visionworks

Optometric Assistant

Tucson, AZ · On-site +1

$15.45 - $17.29/hr

... customers look great and see great. Pay Class: Full Time Pay Rate: $15.45 - 17.29/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Visionworks

Optometric Assistant

Mesa, AZ · On-site

$15.15 - $18.46/hr

... customers look great and see great. Pay Class: Full Time Pay Rate: $15.15 - 18.46/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Visionworks

Optometric Assistant

Flagstaff, AZ · On-site

$18.35 - $20.83/hr

... customers look great and see great. Pay Class: Full Time Pay Rate: $18.35 - 20.83/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Visionworks

Sales Lead Part Time

Mesa, AZ · On-site

$15.15 - $18.46/hr

Engage with patients/customers and recommend products and services that meet their eye care needs ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Visionworks

Optometric Assistant Part Time

Tempe, AZ · On-site

$15.15 - $18.46/hr

... customers look great and see great. Pay Class: Part Time Pay Rate: $15.15 - 18.46/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Visionworks

Optometric Assistant

Tucson, AZ · On-site

$15.45 - $17.29/hr

... customers look great and see great. Pay Class: Full Time Pay Rate: $15.45 - 17.29/hr The Role: A ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Visionworks

Sr. Optometric Assistant Lead

Tucson, AZ · On-site

$17.26 - $22.87/hr

... services and managed vision care. The OD Coordinator guides the patient through the first steps of ... Related customer or patient experience preferred, but not necessary * HS diploma, GED or equivalent ...

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All JobsVsp Customer Service JobsVsp Customer Service Jobs in Arizona

Vsp Customer Service information

See Arizona salary details

$9

$17

$25

How much do vsp customer service jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for vsp customer service in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a VSP Customer Service job?

A VSP Customer Service job involves assisting customers with vision insurance-related inquiries, such as benefits, claims, billing, and provider network information. Representatives help resolve customer concerns, provide policy details, and ensure a positive service experience. Strong communication, problem-solving skills, and knowledge of VSP policies are essential to succeed in this role.

What are the key skills and qualifications needed to thrive in the Vsp Customer Service position, and why are they important?

To thrive as a VSP Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic knowledge of vision insurance processes is often required. Patience, active listening, and empathy are essential soft skills that help build rapport with customers and resolve issues efficiently. These qualities are crucial for delivering a positive customer experience and maintaining the reputation of the company.

What are the typical day-to-day responsibilities of a VSP Customer Service representative?

As a VSP Customer Service representative, your typical day involves assisting members with questions related to their vision insurance benefits, processing claims, and addressing coverage inquiries via phone, email, or chat. You may also help eye care providers with billing concerns, update account information, and troubleshoot any issues with policy details. Collaboration with fellow team members and other departments is common to ensure prompt and accurate solutions for customers. The role requires balancing a friendly, professional demeanor with the ability to manage multiple tasks in a fast-paced environment. This variety keeps the work engaging while offering numerous opportunities to develop your customer service skills.

What are popular job titles related to Vsp Customer Service jobs in Arizona? For Vsp Customer Service jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Vsp Customer Service jobs in Arizona look for? The top searched job categories for Vsp Customer Service jobs in Arizona are:
Vsp Customer Service jobs near you
Infographic showing various Vsp Customer Service job openings in Arizona as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Service Manager

Cornerstone Detention Products

Tempe, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Salary:

We are seeking a highly skilled and customer-oriented Service Manager to join our team. In this role, you will be responsible for overseeing and managing our service department, ensuring efficient operations, exceptional customer service, and driving continuous improvement within the organization.


Responsibilities:

  • Ideally, the manager is capable of supporting the team both operationally and technically, with expertise in troubleshooting, system functionality, electrical systems, and construction methods.
  • Fits environments withcomplex security systemslike corrections.


Service/job safety: Ensure effective turnover of services, attend service start-up meetings, coordinate engineering requirements, manage procurement of products and services
Follow service schedules, facilitate timely submittal processes, coordinate field activities, manage costs and profit targets, oversee change orders, control spare parts and keying for closeout, ensure timely execution of schedules and services
Visit customer facilities to propose tailored options and pricing to meet their equipment and budget needs
Provide technical phone support to customers and field personnel
Maintain positive working relationships with all team members, ensure proper documentation, and contribute to overall service success and customer satisfaction
Maintain job records/files, including job costing, billing information, schedule of values, and change orders
Supervise service technicians and customer service personnel, including interviewing, hiring, scheduling, performance reviews, and salary evaluations
Schedule manpower and assist in coordinating material and equipment deliveries
Report on service progress and status
Conduct site visits to ensure site readiness and resolve coordination issues with the owner prior to service start
Coordinate with service technicians to meet profitability targets, including the use of field overtime as needed
Review timesheets and expense reports weekly for accuracy and timely submission to accounting
Assist the accounting department with billing issues and propose billable services and/or service contracts to new and existing customers
Review all service costs monthly to ensure accurate and timely accounting of service costs
Develop marketing strategies to generate revenue and increase market share
Conduct department meetings and review labor requirements
Supervise and perform reviews of all service personnel
Maintain a solid understanding of mechanical and electrical aspects of electronic devices and controls
Recruit partners and develop business plans with contractors to enable customer service operations in a profitable manner
Coordinate training requirements for service department personnel and sub-contractors
Supply pricing to customers on new products, materials, and upgrades


Requirements:
Bachelor's degree in business management, engineering, or a related field preferred
Excellent leadership, organizational, and problem-solving skills
Strong customer service orientation and interpersonal skills
Proficient in Microsoft Office Suite and familiar with service management software
Knowledge of industry regulations, standards, and best practices
Ability to analyze data and make data-driven decisions
Excellent verbal and written communication skills
Proven track record of achieving service department goals and driving continuous improvement


Benefits

  • Competitive pay
  • BCBS Medical, Dental, VSP Vision
  • 401K Fidelity
  • Tuition Assistance / Student loan reimbursement
  • Life Insurance, Disability insurance, and accident insurance
  • Legal Insurance
  • Teladoc